Hilo Post Office

1299 Kekuanaoa St, Hilo, HI 96720

Contact Numbers

Phone: 808-933-3019
Fax: 808-933-1136
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

Bulk Mail Acceptance Hours

Monday 8:00am - 2:00pm
Tuesday 8:00am - 2:00pm
Wednesday 8:00am - 2:00pm
Thursday 8:00am - 2:00pm
Friday 8:00am - 2:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Downtown Hilo
154 Waianuenue Ave Ste 1
1.6 miles away

Papaikou
27-250 Old Mamalahoa Hwy
3.2 miles away

Keaau
16-578 Old Volcano Rd
3.8 miles away

Kurtistown
17-345 Volcano Rd
4.9 miles away

Reviews

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U should be open 24hr everyday, so that the people get their mail and packages. Have a real person pick up the phone, I have been waiting for my mail for four days
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What is your policy if there's an item w/a tracking number with an address that located in your area but the items belong to someone in Waianae, Oahu, Hawaii. Please email me as to what I need to do before 6/22/2021 and I will give you the tracking number but not on this email. Please reply ASAP....frantically tried to reach you on the phone but to no avail. Pearl Chai
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Trying to talk with mr Oliver Hilo post office
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Do I have to do anything special to mail lithium ion batteries
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MICHAEL CHONG'S COMMENTS SHOULD NOT HAVE BEEN PRINTED WITH SUCH PROFANE LANGUAGE. HE IS COMPLETELY WRONG. POSTAL SERVICE DOES A GREAT SERVICE FOR OUR COMMUNITY AND IN MY OPINION I FEEL HE IS JEALOUS FOR NOT BEING ONE OF THE POSTAL WORKERS. THEY WORK VERY HARD DAY AND NIGHT AND HE SHOULD BE ASHAMED OF HIMSELF FOR MAKING SUCH STUPID COMMENTS ABOUT THE HARDWORKING PEOPLE AT OUR POST OFFICE. SHAME ON HIM FOR NOT USING PROPER LANGUAGE. CHIANG
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What the f*** is going on with these 8pm mail delivery times. Cut the bullshit logistics excuses, f'n slackers. Get your shit together, because of this incompetent post office, I have been late on my bills because this dumb ass Hilo post office is f'n dumb.
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How to apply for a p.o box?
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Very friendly staff - both in the post office location by the Airport, and also friendly mail delivery staff to my condo in Hilo. I just wish they were open later on Saturdays.
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NEVER TRUST THE POST OFFICE Had my passport and travel visa sent USPS Priority with Sunday delivery from Hilo post office to new york. Scheduled delivery by 3:00pm. NO DELIVERY. No record of envelope leaving Hilo. NO record in New York. Hilo post office not answering phone after 20 calls. Missed my flight. $2800 loss. WILL NEVER TRUST THE POST OFFICE DELIVERY.
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And it's *not* getting any better.
• Replied to HDSTEVENS


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