I have only had pleasant experiences at the powder springs location. The service workers have always been polite, patient and helpful. I think people tend to have unrealistic expectations. If you’’re polite, they are polite. They are people too, just trying to work for a living.
I Have Rotten Awful Service With Powder Springs Post Office. I Have Informed Mail And I Get An Email About The Mail To Expect For Each Day And The Mail Never Comes. What Is Going On With The Mail, This Is Not Right, Deliver My Mail. I Am Missing Medicine And Very Important Mail!!!
This is the most God awful slowest place EVER!!! It doesn’t matter if they 2 people in line or 20, it takes FOREVER. There’s always only 2 clerks and they talk while trying to assist. It’s HORRIBLE in this place.
MAD THE F*CKING MAIL MAN DIDNT DELIVER MY F*CKING MAIL FOR THE THIRD DAY IN THE ROW, WHEN I APPROACHED HIS BI*CH A*S HE TELLS ME TO GO TO THE POST OFFICE TO PICK IT UP!!! WHY DOES THIS GUY DELIVER MAIL AND HAVE A JOB IF HE'S NOT EVEN DELIVERING FCKING MAIL
This post office has a Supervisor "J" that works there that feels it's ok to hang up on people because she doesn't know how to help people. She has no professionalism about herself and is VERY rude. I'm shocked that she's a Supervisor. When I asked to speak to her manager, he wouldn't transfer me claiming she was the only one there and she's the manager (all lies!). However, I found out that she's just a supervisor with poor work ethics and no customer service skills. Apparently, I'm not the only one who knows about her. I mentioned this to a neighbor and they described her to a "T"! I filed a complaint and still have not heard from the upper management yet about her behavior.
not good, neighbors outgoing mail found two houses down in street at end of my driveway, also next door neighbor husbands VA checks in my mailbox and my across the street neighbor found neighbors from two houses down in her box but none of her mail was in the stack so she went to try to find out who might have been given her mail. WOW !!
Mail delivery people take their sweet time getting mail delivered to people! The mail person who delivers to my house comes anytime between 4-6 pm..like why such a two hour time frame? There are people who are waiting on important mail and have to wait forever it seems like to get their mail.
Terrible experience trying to get passport. Wrong information is given out over phone recording. When we got there, Laurie Cooper would not answer questions or help us in anyway, and she was not busy in any way. She was sitting at a desk doing absolutely nothing with no customers what so ever. I asked to speak to manager, she closed the door in my face and locked the door. She came back in a few minutes and said the post master would not see me. I asked for his name and her name. I did not have anything to write it on so I pulled out my phone to type the names in my note app because I had nothing to write with. I asked her to repeat the names and she told me she would not tell me again, and went to slam the door in my face again. I stuck my foot in the door and asked her again for her name and the post masters name. She told me repeatedly that she would not tell me any names. Finally she said her first name and I asked could she spell it for me and she said to me, “come on you can’t spell that ! no I won’t spell it for you and if you do not get out of here I am calling the police!! “ absolutely ridiculous!!
Finally the post master came out, he acted like he was going to be hateful (there was no telling what the lady had told him though)but he called and listened to their recording and verified it was not giving correct information. When he realized this, He then calmly answered all our questions and even went on the computer and made an appointment for us. He said he would address the rude, hateful way we were treated with this Laurie Cooper. I’ll never know if he really did or not, but someone like that does not need to be dealing with the public!
Most disgusting post office in the world.
Last year 2017 over ten packages were not delivered couldn't get my money back because they were scanned as delivered.
Calling main office in Atlanta and national office.
Ridiculous neighbor from 3 miles away brought my Christmas packages to me one of the few honest people.
I think these carriers steal or just toss out stuff.
Calling them is no help they are rude and just don't give a crap.
Got a PO box after husband passed due to "questionable" people roaming the neighborhood. After a year the forwarding ended but I have only received mail 5 days our of 8 weeks :-( spoke to a route supervisor 3 times in 2 weeks who said he would "speak to the carrier" 2 weeks later called postmaster who removed the forwarding info from the computer...2 weeks later and STILL not getting any mail and not all of my PO box mail is getting delivered either. I called the main number for USPS to try that angle but the recording said it was a 40-50 MINUTE hold for a rep. UGH...unfortunately some things HAVE To come to your house otherwise I not even have a mail box at the house!!!
Horrible service. Mail box ran over and they refused to deliver mail after put back up. The new mail box location is the exact same as Naibors. Couldn't put in same location because of county side walk all the way to the road. This is why people are using UPS FedEx and other services.
They were rather helpful. There was no street address on the mail so they couldn't delivery it. I waited for 5 days not knowing what had happened and then I finally got a number to the post office that worked and they solved the issue very fast. My package will be delivered tomorrow. Other than the extreme difficulty of actually reaching the post office, they were helpful and responsive. More helpful and responsive than most other carriers I have used.
This place is so unorganized, I think the location would be better if it had some kind of management, to me it seemed like the whole staff was lost . I would not recommend this place to anyone I know .!
This same post office in powder springs has been delivering my mail to every mailbox except mine. I get everyone's mail except my own. They delivered my nieces medication to the wrong address and apologized for it yet continued to deliver my mail elsewhere. On the rare occasions I get my mail it's always open! Now I find someone's using my identity. Going to the post office makes no difference the same thing will continue. So I am filing charges because they have to be held accountable for there actions, pleading with them obviously does not help.
The main post office in Powder Springs-the carrier showed he/she delivered my dog meds on Saturday-FAILED to do so nor on Tuesday! The woman answering the phone gave me all kinds of excuses but would "check with the carrier". A personal visit to the post office is in order! This is outrageous to lie about a delivery and on top of that it is medication for my dog!