McDonough Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

100 Postmaster Dr, McDonough, GA 30253

Contact Numbers

Phone: 678-432-4319
Fax: 678-432-4406
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 11:00am, 12:00pm - 3:00pm
Tuesday 9:00am - 11:00am, 12:00pm - 3:00pm
Wednesday 9:00am - 11:00am, 12:00pm - 3:00pm
Thursday 9:00am - 11:00am, 12:00pm - 3:00pm
Friday 9:00am - 11:00am, 12:00pm - 3:00pm
Saturday Closed
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:30am - 12:00pm
Tuesday 9:30am - 12:00pm
Wednesday 9:30am - 12:00pm
Thursday 9:30am - 12:00pm
Friday 9:30am - 12:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Locust Grove
4050 Highway 42
4.2 miles away

Jenkinsburg
2109 Highway 42 N
6.5 miles away

Stockbridge
110 Walter Way
6.7 miles away

Hampton
998 Highway 19 41
7.1 miles away

Reviews

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I'm not happy at all, you cannot get anyone on the phone and these carriers are delivering mail at 9:00 pm at night the mail is being put into boxes that aren't the right address. Im livid, you people aren't even trusted anymore. This is ridiculous
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why dont anybody answer the damn phone in Mcdonough ga. post office?
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I had a package delivery by usps that was too large for the mailbox, so the package was left on top of the mailbox and not put at the door. The wind that we have in Georgia would have blown in the street. Thank goodness I came home as the USPS driver was pulling away.
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I have a package that supposed to get here in last two days yet till now has not got here am really disturbed about these i want to know the condition of the package an when I will get it
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I have lived at my address for 20 years and in that time period, at least once a week I receive mail for another address, on another street in my neighborhood. In just the past week, I have received five packages for this resident that I have had to take to them. I do understand that mail may get sorted out of order for the route that the mail carrier is running, but how freakin' hard is it to look at the address before you put it in the mailbox, or before you drive all the way up in my driveway and leave it.
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Marcel Hutchinson is a employee at this location McDonough Henry county postal service he a reception at the window an he does drug (smoke weed) an drink (rum) alot an come to work he also beat women an have his gun that is not license trying to rap women i am one of them if u dont want to have sex with him he he get mad an tries to hurt you he a Jamaican an from New York City he drives a 2019 acura black i put a warrant out on him as well
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well sir, you sound like an uneducated ass wagon that can barely make sense of what it is you are trying to type.
• Replied to Karen Dixon

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Howard at the McDonough location was absolutely the best. He was helpful he listened and he put his best foot foward to make sure my package was sent to its rightful place.
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I moved to McDonugh in early June and my mail has been successfully rerouted to my new address. Unfortunately, the previous owner left no forwarding address and I continue to get his mail. I have discussed this sitation with the mail deliverer and left notes in the mailbox to no avail. Please advise me on how to stop mail not belonging to me from being delivered to my mailbox,
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Very , very horrible service! I paid to get my mailbox rekeyed 3 weeks ago but no one ever called to inform me that it was finished. I called to the McDonough location today to check on the status and Harold told me that it hadn’t been rekeyed yet and someone would come next week. I told him that had to be impossible because I put the order in 3 weeks ago. Harold put me back on hold and then came back on the line to tell me that they did have the key. I immediately went to the location. I walked in and no one was in line but 4 workers were engaged in conversation and they acted like they didn’t see me. So finally a black lady with dreads waved for me to come over to her station and I proceeded to tell her my reason for being there. While telling her my address, she was still holding a conversation with the other workers so there when she repeated my address back to me she said the wrong address because she wasn’t paying me any attention. She turned away to go get the key and stopped and started right back talking to her coworkers like she didn’t have a customer . Finally , she got my key walked back to her station and handed it to me and didn’t say have a nice day or anything. I paid my money there and I feel like I should have been treated way better. This isn’t just a one time occurrence. Episodes like this happen all the time with these same workers.
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I went to Mcdonough post office for first time ever on 28Mar at around noon time. I came in and only one other person in room and she was at desk writing. So I went straight to first teller. . She rudely told me I had to go thru the line. That the lady that was at desk writing was ahead of me. I went to line and another teller came in and she was closer to me so I went to her. Asked if I could get some tape and she informed me that the other teller had the tape.The one that was so rude. I then said I wanted to overnite my letter. This new teller who was also rude said "Well then you don't need any tape you need to fill out this envelope. I have never met two tellers that both were so rude..I told her never mind I will send it UPS. I will never go back to Mcdonough post office. I then took my letter next day to Stockbridge post office and they were wonderful. When I approached the desk I was given a very friendly good morning. These teller need to be fired not reprimanded.I can see that many customers have been treated as bad as I was.
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My daughter called this morning to tell me that the birthday card I sent to my granddaughter in Newnan had been opened and taped closed and the $20 I put in the card was gone. Needless to say my granddaughter was upset thinking I had forgotten to put a gift in her card. The only card missing money was the one that came from the McDonough post office. Someone needs to be aware that cards are being opened and some stealing is going on.
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I stopped by the McDonough PO yesterday and was treated very rudely by a black employee. I said have a nice day and he never acknowledged that I had spoken. I though PO employees were to treat everyone the same but evidently that is not the case in McDonough. I was in line for several minutes and watched the interaction between black employees and black customers. They were treated with respect, but it was not the same with white customers. They were treated as if they did not matter.
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I just had another bad experience at the McDonough post office. I had ordered boxes online, like I do every month. Some of my boxes came but were left outside instead of on my covered front porch, which was an honest mistake because I'm usually always home and my delivery person knows that and we love her and she's wonderful. It rained that day so they were ruined. I needed boxes immediately so i went to the post office to get them and a lady behind the counter yells across the post office in front of all the customers that i can't take that many boxes. I had 8 of one size and 9 of another size. She told me i had to order online. I told her i did but they were messed up. She said i should have ordered the right boxes then. Frustrated, i asked her how many i could have. She told me 5 of each. I took my 5 and left. Hopefully that will hold me till i get my next order. This is not my first problem with rudeness there. The company I do business with spends lot of money in shipping with the USPS and I'm up there at least 3 times a week. I do everything I can to avoid speaking to any of the employees except one. It's sad it has to be that way.
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I was notified by Amazon that my mail carrier said they couldn't deliver my small, plastic insulated envelope today and "Sorry we missed you. USPS tried to deliver your package today but didn't want to leave it unattended". Not true. We were home, saw the truck go by, and not leave anything and no attempt to knock on our door nor leave it in the mailbox or on the covered porch/stoop. I call in the morning and talk to Evee/Leevee (?) and she spoke to him twice. That day I see him doing the same and leaving. I got in my car and got him to pull over. I tell him I was home and saw that he did not attempt to leave anything yesterday and asked if Leevee spoke to him about this, he said no. I tell him this is the 2nd day that I should have received this medicine, he tells me another truck will deliver it later. I press him about it telling him it is a small package just like the ones I see in his truck and ask him to look around. He goes in the back and begins to tell me that he's quitting today, "this is too hard". He moves around a couple of crates and finds it right behind his seat. My neighbor gets home for a week away and finds 2 pieces of other mail I'd been waiting for 3 days. I hope this guy did quit. He's not a very good representative of the McDonough GA PO. No one should have to chase down their mail carriers. Thanks for taking the time to read this. Sincerely, Diane K, 484 Crosshaven Way, McDonough GA 30253
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I hate what you are doing to me. I have had YOU lose $6,046 AND a drivers license in my mail over the last 4 months. I live at 1403 Waterford Landing, McDonough, GA 30253. PLEASE educate your delivery persons on delivering the mail in my apartment complex. I realize that the numbering system on the inside is different than the inside. Just get it RIGHT. If I don't get MY JOB RIGHT, I DONT GET PAID. Educate YOUR EMPLOYEES, PLEASE. Or, I may use an alternate source. MAYBE WE SHOULD ALL USE AN ALTERNATIVE SOURCE AND GET RID OF YOU !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Lmao who is this alternative carrier your going to use?? You wrote it yourself all the numbers are jacked up. Why not complain to your apartment complex instead of the mail. I'm pretty sure they could care less whether you get mail or not
• Replied to Sherry Davidson & Andy O Mize

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Must call to schedule an appointment for a passport. Call after call, after call....just to realize they leave the phone off the hook. Cannot call to schedule an appointment. Government services at its best!
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I changed my mail address from street address to PO Box more than 10 years ago because my mail was constantly delivered to my neighbors and vise versa. Now I am experiencing numerous issues with my mail not being placed on my PO Box. Numerous packages are scanned in the Post Office as received but never placed in my box. I submit paperwork for them to search for my mail and still nothing. They don 't even call m e back with status. They lost three packages within 5 days of scanning them into post office. the worst part is that they don't even show the care for finding what is going on with my mail. Do we have to give up using US Postal service eventually and pay a Private mail service to handle all our mail?
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My mail delivery person is unprofessional. Speeds through our neighborhood, get my neighbors mail constantly and they get mine, leaves packages in the middle of my driveway (on more than one occasion I've ran a package over due to this issue). Today the mail ran at 5pm and I was to have a pig delivered that required signature and was home all day. Ran out to check my mail as he went by. No pkg in mailbox. Shortly after I received an email that stated USPS attempted to deliver my pkg at 3:36pm and that they left a notice. No knock at my door, no doorbell rand and no notice on either door. Not to mention how'd he attempt at 3:36 when he didn't deliver mail until 5pm?
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There is no need to put complaints on here about the McDonough Post Office they do nothing about it. This post office does not even deliver mail at our business location for days. Isn't it again the law to tamper with mail. THIS POST OFFICE DOES IT EVERY DAY
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This is the 3rd time i have complained about my mail carrier. Here it is 7:10PM on 10-28-16 and no mail. I put mail in box with flag up and she is nowhere to be found. Sometimes I get my neighbors mail and sometime I get no mail. Sometimes I get mail 8:00AM in the morning. We need a new mail carrier in my neighbor. Please fix this! Country Lake subdivision McDonough, GA.
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We are having a problem with receiving our mail with any type of consistency. We work from 8:00 AM to 5:00 PM M-F and most Saturday's from 8:00 AM to noon, sometimes later. We have requested several times to have our mail delivered on Saturday's and it happens for about 2 months and then stops. We get our mail daily anywhere from 2:00 PM to after we close. We are a small company and have checks that should be delivered daily. Sometimes I get mail 2 to 3 days later than I should. We are requesting mail delivery Monday-Saturday whether our mechanics are working or not - I will be here. We are requesting a basic set delivery time (preferably) before closing on a daily basis. We are not trying to fuss but it really hurts my business.
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The phone line is always BUSY!!!!! PLEASE fixed it.
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Can never get through on phone. Believe the phone line is set on ignore customers
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Get off your lazy butt and go down there
• Replied to Very unhappy mailer

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Very difficult to get through to this facility. Phone lines remain busy almost as if the phones are intentionally set in this manner. They really need to designate some kind of resolution to this issue especially when it effects its consumers.
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Everytime you call the line is busy and when you do answer they put you on hold. This is why people are not using the post office like they use to !!!!!!!!!!!!!!!!!!!!!!!
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I lost one of my keys to the PO box, can I request another key and what would it cost?
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