I called 770-745-4394 and no one answered the phone from 2pm-4pm. I asked for the postmaster information Ms. Cabe to report this issue and was told that there was no contact number for her. This is truly sad when you cannot depend on the postal service to deliver your packages.
I don't use the post office often, but this is the second time in 6 months that when I did go to use the lobby postal kiosk, it was not working. I am very disappointed that during the Christmas rush, more time and attention is not spent keeping the postal kiosk operatinal. It would also help if there was a place we could check to see if the kiosk is working before wasting our time driving there.
Delivery service is horrible for this area! No note is left on door but when I track packages it reads; unable to deliver package because no one is home or not secure area. We are retired! I see the mail truck go by and they don't even stop or knock on the door or ring the door bell, again no notice was left.. Even worse going to the Post Office. Very poor customer service skills. Very obvious why people no longer want to use the post office...
I recently moved to the Mableton area and had mail to transfer over from my old apt (address change). It's been 6 weeks now and I haven't gotten any mail from my old address to my new address. I called Marietta location witch was very nice and helpful to see if the carrier was forwarding my mail. After getting info from the Marietta location, I called the Mableton location to inquire about my mail being delivered and change of address. Amber who is and employee at the Mableton post office was so rude over the phone. Amber did not want to help me or answer any of my questions over the phone. She was really rude and her customer service wasn't good at all. I'm going to the post office in person in the morning to try and get some answers. Hopefully, customer service will be better. First time dealing with this post office and had a bad experience smh..
Worst post office service around. Mail man has damaged my rose buch that by my mail box. Had cause damage to many of my packages because he decides to through then across my walkway instead of walking package to my door