Atlanta Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

3900 Crown Rd SW, Atlanta, GA 30304

Contact Numbers

Phone: 404-765-7570
Fax: 404-765-7299
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 8:00pm
Tuesday 8:00pm
Wednesday 8:00pm
Thursday 8:00pm
Friday 8:00pm
Saturday 8:00pm
Sunday 8:00pm

Passport Appointment Hours*

Monday 8:00am - 6:00pm
Tuesday 8:00am - 6:00pm
Wednesday 8:00am - 6:00pm
Thursday 8:00am - 6:00pm
Friday 8:00am - 6:00pm
Saturday 11:00am - 4:00pm
Sunday 11:00am - 4:00pm

Routine processing has resumed. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 7:30am - 7:00pm
Tuesday 7:30am - 7:00pm
Wednesday 7:30am - 7:00pm
Thursday 7:30am - 7:00pm
Friday 7:30am - 7:00pm
Saturday 10:00am - 4:00pm
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

L and DC
2310 Maynard H Jackson Jr Blvd
0.7 mile away

650 S Central Ave
0.8 mile away

Forest Park
4989 Courtney Dr
2.1 miles away

1333 Cedar Grove Rd
2.3 miles away


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4/13/21: this is the second day in a row that the post office at Crown Road is locked shut during what are supposed to be regular office hours. No note about the reason for the closure or when it will be open; just a locked door. It is also now the third time in the last two weeks I have faced a locked door during regular post office opening hours. Seems like post office management is going out of its way to drive customers to UPS or FedX.


On 1-11-21 I left a UPS package at the Mountain Park (Stone Mtn,GA) PO. Clerk at PO says UPS picks up from them almost every day. (My vendor's instruction: Drop off your package at any US Post Office.) I did and it has apparently disappeared. I check UPS tracking almost every day and it still shows as not received. Clerk checked "upstairs" and did not find package. I called the Mtn Pk PO to see if I could get someone to do a thorough search. Phone rang for about 5 minutes. No one ever answered. We're looking for a $500 laptop computer. Please and thank you.


Im from Fremont County Wyoming I sent a rather large package about a week ago according to the guy I sent my plackage to he tracked my package to youre central post office in Atlanta apparently. You claim the senders address was not valid, BULL I checked with this guy and this address is correct: 21 Watts PL S Blairsville, GA 30512 Then one of youre workers refused my package, ripped the senders address off my box and sent it back to me in Wyoming. I dont know what kind of retards you have working there but this address was the correct one, come on get your act together. Youre lucky I can get a refund from my local Wyoming post office. Youre workers were also very rough on my package, damaged one of the corners of the box, luckily I used stout packing materials and the contents were not harmed. I felt your post office could have done more to verify the above address, dont bother now I got my package back and the contents survived. I will never in a thousand years ever use the Atlanta post office again your workers are lazy and they did not handle my package correctly. I give youre post office a thumbs down, Terrible service and troglogites who dont know how to do anything correctly. Im ticked because this almost put me out $19.00, wasted my time now I have to resend my package but it wont be thru you anymore!!!!!!!!


I'm trying to find out where my package is. Haven't got any updates since October 29 2019


I’m having work done on my home, whereas last Friday, December 18th, our Postal Driver drove up to my driveway and handed one of the workers, a stranger, my mail to place in my mailbox and drove on down the street. I have this on my driveway camera and will be reporting this to the Postmaster or the News. This is unacceptable, I’ve tried to call but doesn’t get an answer...


I hate yall I sent mail off and they still haven't received it im so sick of yall using covid as an excuse fu yall smh yall just not doing your job


My son mailed me keys in a letter envelope and I haven't received it. I was told by my mail person that it's probably at the postal office as gutter mail. I live in NYC. He lives in Atlanta, GA. Please reply and let know who do I speak to regarding this matter. Thank you.


I haven't received my package tracking # 9405516902345363279038 I tracked it several days ago it was in Augusta, Ga now it's back in Atlanta,Ga. Would somebody please locate my package and let me know whats going on.


I need to know why a certified mail sent since the 15th is delayed and has not been delivered. The shipping number is 70160750000064871934


I like to report about the Post Office Civic Center branch location at 570 Piedmont Ave NE Atlanta, GA 30308. Why is that location's outside the building is such a big eyesore most of the time with trash all around on the premises with the constant loitering, soliciting, and panhandling by shady individuals, it is unlawful in Metro Atlanta, GA.doing those acts. I can't be the only regular customer at that branch not wanting to be disturbed, feeling extremely uncomfortable when entering the parking lot, and seeing questionable people around the entrance doing what they do. Please let me know asap if this location to be closed because I get the impression your Main Branch Headquarters either don't care or just forgot about this location and really should be having monthly inside/outside inspections, why because of its location being in a prime heavy foot traffic area. I've been a P.O.Box rental customer at that branch for over 20 years, because it's close/convenient to my downtown Jobsite for over 20 years. A very concerned customer.


Paid twice for a change of address,on line....never received confirmation but money was taken out of my account


Your Service is awful known one knows anything. Paid for three- day delivery it took six days. Second time mailed out as certified in transit for 12 days also the phone that's a joke.


I am very disappointed in our United States postal service!!!! My mother overnighted a package on 7/31/17 and I am still waiting on my package it is 8/1/17 4:40pm. She paid her hard earned money to overnight the package that is very ergent at this time!!


Wrong phone number should be 404-762-8896.  Thanks     Barbara


I have been calling the Atlanta post office, but no one answers the phone.  I need an appoinmnet for a passpot\rt on Monday March 4th.  Call me at 404-872-8896.  Barbara

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