Carrollwood Post Office

12651 N Dale Mabry Hwy, Tampa, FL 33618

Contact Numbers

Phone: 813-280-6397
Fax: 813-963-2415
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Ehrlich
14910 N Dale Mabry Hwy
1.0 mile away

Northdale Carrier Annex
5330 Ehrlich Rd Ste 122
1.7 miles away

Forest Hills
11800 N Florida Ave
1.7 miles away

Hilldale
3201 W Hillsborough Ave
2.6 miles away

Reviews

*Comments below are not read by postal employees. Please do not post personal information.



*By clicking Submit, you agree to our Privacy Policy & Terms of Use.


reviewicon
thumbsupthumbsdown

They won't pick up their phone. I've tried over 10 times and it keeps hanging up on me. Not one person to answer a call. I called the 1-800, same thing. Yes, USPS needs an overhaul. I can't even talk to anyone about my issue. I can't believe this. Wish I had their job, just ignore the phones.
1
Reply

reviewicon
thumbsupthumbsdown

The New mail drop boxes are too far from the curb. You have to get out of your car to put the mail in. What's the point of that? Why didn't any check that? Please respond to my emal.
4
Reply

reviewicon
thumbsupthumbsdown

1st message - stay on line and call will be answered by next available agent. 2nd message- call is being transferred to the operator. After about 10 rings, the line goes busy and then cuts me off. Tried 4 times between 8:30 and 9 am. What is the problem?
3
Reply

reviewicon
thumbsupthumbsdown

I have been calling this post office all day, every time they pick up I am put on hold. I have for the 3rd time been left on hold for more than 30 minutes. This time it has been an hour on hold... literally an hour , there is NO WAY they can't have time to answer a call in an hour. Absolutely unacceptable. I am leaving the phone on speaker just to see how long they will leave it on hold.
1
Reply

reviewicon
thumbsupthumbsdown

I travel Dale Mabry several days a week, why are the grounds not maintained? On the inside of the fence there are branches down, plants over grown, trash against the fence and the grass needs attention. Please take pride in our neighborhood!
4
Reply

reviewicon
thumbsupthumbsdown

They do not answer the phone at the Carrollwood PO - they just disconnect the line
2
Reply

reviewicon
1thumbsupthumbsdown

Today I had one of the most unpleasant experiences ever at this location. I went to the postal office next door to my place to send a piece of local mail. I asked the attendant that I needed to send one please of mail and get $5 dollar worth of stamps. On my way out, I noticed I had been charged to my debit card. I went back in and ask the attendant for an explanation and he replied that was $55 for a roll of stamps and the cost for the delivery of the letter. The Attendant argued that I had asked for a roll of stamps. He commanded me to input my card back to credit the amount, however, what he did was charged me $55. in money orders because he could not reverse the charge. The attendant had a very inappropriate attitude right from the start that showed a lack of customer service training and a lack of supervision.
2
Reply

reviewicon
thumbsupthumbsdown

I need change my address
4
Reply

reviewicon
thumbsupthumbsdown

Need to confirm that 33618 PO will CONTINUE to forward mail from 14107 Cypress Run TO 422 Maryview Drive, Webster, New York. I issued 2 requests last month by Yellow post card and form on PO website. All sent to 33618. Health issues are preventing our travel to Tampa until January 5, 2021. Please help.
4
Reply


*postallocations.com is not a part of, or affiliated with, the official United States Postal Service (USPS).