Palm Beach Gardens Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

3330 Fairchild Gardens Ave, Palm Beach Gardens, FL 33410

Contact Numbers

Phone: 561-799-4068
Fax: 561-625-1360
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:30pm
Sunday Closed

Passport Appointment Hours*

Monday 9:30am - 3:30pm
Tuesday 9:30am - 3:30pm
Wednesday 9:30am - 3:30pm
Thursday 9:30am - 3:30pm
Friday 9:30am - 3:30pm
Saturday Closed
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 11:00am - 2:00pm
Tuesday 11:00am - 2:00pm
Wednesday 11:00am - 2:00pm
Thursday 11:00am - 2:00pm
Friday 11:00am - 2:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Palm Beach Gardens Mall
3101 Pga Blvd Ste E160
0.3 mile away

North Palm Beach
643 Us Highway 1
1.6 miles away

Lake Park
904 Park Ave
1.9 miles away

Riviera Beach
1905 W Blue Heron Blvd
2.5 miles away

Reviews

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11 days ago one of your trucks hit my wife’s car. I was assured that your people would reach out to us within two days I have stopped by the post office and was reassured that they would call that day 11 days later I have not heard anything. I’ve had to Rent-A-Car and I think you’re being very unfair. The police report states the post office driver was 100% at fault. I wish someone would get in touch with me
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My zip is. 33410. Live in palm beach gardens. I sent out a check in November and another in January . Picked up by mail carrier. Both lost in mail and I had to stop payment on the checks.. bank penalty for that is $30 per check
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no one ever answers the phone
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I have telephoned this office several times in one day and no one ever answers the phone I was at the office and picked up my held mail and asked for continued delivery, it never came.
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worst post office on the planet.Whats really a joke is the passport section.The poorest countries on earth have better system.Staff look miserable and angry.Its dark ,dirty and totally dysfunctional.
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I have called several times...the phone rang for over TWENTY MINUTES EACH TIME...NO ANSWER. Your automated system sucks and so does you chat line. I am trying to find a package that was delivered to your post office on 8.28.2019. It is now 9.9.2019 and still not delivered.
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It is 8:50 pm and the mail still has not arrived. This is the worst postal service I have ever seen and I have lived all over the world.
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An extremely inept branch of the U.S. Postal Service. Too few clerks, no signage to indicate line to get questions answered( stood in line for over half hour& then told in wrong line), help was rude( probably overworked). They could not offer any personal help except to say to go online. Office is much too small to handle all the traffic. A VERY bad overall experience at this site.
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Why are the managers at this Fairchild Gardens location not paying attention to their rogue employee, Louise, a mail carrier who has gone "postal" on her routes in PGA National. She now has driven right into and knocked over our HOA president's mailbox. This woman is dangerous, and uses her truck as a weapon to go after residents. She shrieks at people out of her open window, talks to herself, laughs & then yells hysterically -- many of us have this captured on video now because we are so scared of this deranged mail carrier. Damaging our property and our mail is one thing, but please, do something about her before she hurts someone.
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Our mail service has become a nightmare in PGA National. The female carrier who used to be kind is now a lunatic, some of us believe she may be losing it. Very highstrung. Drives thru our residential streets like a banshee, leaves packages in wrong mailboxes, fails to deliver, drives up on our lawns and over our flower beds, almost hit a small child the other day. We have all tried to nicely ask her to settle down, find out what is wrong with her, but she drives off screaming - -she is literally terrorizing all of us. What is going on in PBG? There is no management at this Fairchilds office to even let them know what is going on.
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I’ve made 9 calls so far to the Palm Beach Gardens, Florida Post office (561-799-4068) and no one answers the phone!! I am trying to locate an important piece of mail that was sent from Oakmont,Pa post office on June 22, and sent to an address in Pslm Beach Gardens and has not been delivered. Why won’t they answer their phones?
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You have to call the 800 number to get help about this post office and/or file a complaint
• Replied to Elizabeth Morelli

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That’s odd Elizabeth, we mailed something important to York PA from southern New Jersey and it ended up in the same place. The address on the receipt is correct. However, it ended up in Florida. Our local postal manager has advised us that they keep calling, but no one answers the phone.
• Replied to Elizabeth Morelli

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The worst postal service I have ever experienced! I live in PG A National and we never receive our mail until 6:30 pm or later. It is now 7:20pm and the mail still has not arrived because perhaps of the rain. Maybe you should send your postmen up North and let them experience what bad weather really feels like.
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ANSWER the PHONE - I let the phone ring for 10 minutes on a Tuesday afternoon at 2:00 pm. Why doesn't anyone answer the phone. How do they think out of town owners get things done! Do they have an email or can you leave a message for a supervisor to return calls?
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ANSWER THE PHONE !!!!!!! It rings 50-100 rings and NO ANSWER !!!! This happens on a routine basis --- customer service be damned. Is there any supervision over the PBG post office ???? This is a recurrent situation that requires attention and accountability ASAP.
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I came to the Palm Beach Gardens Post Office today at approximately 1 p.m. I was mailing a large envelope and noted on the above board that First-Class Mail Service 1 - 3 Business Day Delivery Large Envelopes 13 oz or less ........starting at $1.00 Below this stated: First-Class Package Service - Retail 1- 3 Business Day Delivery Packages 13 ounces or less............starting at $3.50 When I gave my envelope (manila size) with approximately 5 pages inside, I was told by Matt that the cost would be $8.45. I questioned this amount because of what the board indicated and brought this to Matt's attention. Matt said he is behind the counter and does not know what the sign states. I asked him to explain and he said the cost is $8.45 and the board must be wrong. Imagine that. He wondered if I ever go to the Lake Park Post Office and I said I did and I like it very much. He said good. I asked why he was talking to me in such a snotty manner. He said he wasn't. I paid with a credit card and handed him my card as I always do. He wouldn't take it unless I turned it over, which I did but it was upside down. He told me to turn it right side up. I placed it on the counter and left it at that. I have never had a problem with any postal worker before but I must say that Matt has an attitude and he should know what the board says. I took a picture of the board and would be happy to end it to you because I still don't understand the difference in cost. Thank you. I would appreciate a reply.
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Palm Beach Gardens on Fairchild Gardens is the absolute worst post office I have ever used.
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Nobody answers the phone. Although I filled out the form at the office for forwarding mail to another address, it continues to be delivered to a home that I no longer live in. Mail service while I lived at that 33418 address was always problematic. I would frequently receive mail addressed to another person at a different address in a different area and different ZIP Code. Sometimes important documents legal and financial would never be delivered at all. When I was there last, staff was more interested in talking about how to refresh pork in salt water before you cook it.
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Seems USPS have cut back to deliver mail every other day in this neighborhood. Tracking my package it was out for delivery Friday morning. Was not delivered until Sat 6pm. Put letters in the mailbox Monday morning with the flag up. They are still in the mailbox today (Tuesday). And yeah no one at the post office answers the phone. Sad customer service...
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I ordered and paid $25 for a mailbox key on August 11. Did not get my key until September 22 after going to the post office once a week asking about the key. The key does not open the box. Have called three times to get new key or new lock, or both. Each time I am told a "supervisor will drill out the lock and replace it." Still no supervisor. The is the worst Post Office I have ever done business with. The employees are dismissive; they all look like they hate their jobs and are really annoyed by customers. People stand in line for 30 minutes only to be told that they are at the wrong window to pick up mail or a package--but there is no sign that says "Pick up mail and packages here," and the counter is not manned. In fact, even at 8:30 in the morning, the counter is covered with scraps of paper, stacked up crap--it looks like one big disorganized pile of junk.
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Why have a phone number if you never answer it? Horrible customer service!
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The worst!!! Called multiple times, no one picks up phones... Got to thank amazon for picking upsp! (sarcasm)
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I put in a six-month forwarding over a month ago at my PO Box but yet they continue to put mail in my box even though I'm not in town. There's no one to talk to and all request go on answered. The customer service at this location is extraordinarily poor compared to other branches of the post office. I genuinely think they just don't care.
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Cannot get anyone to answer the phone for 2 weeks already and I need to know where my premium forwarding mail is.. can someone help..
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Worst post office ever. Says my package was delivered but I did not get it and they basically told me to have them resend. It's a rare antique. It was supposed to be delivered yesterday but all that came in was the one that had been marked delivered the day before. I tried to call for a 1/2 hour. And then went there, stood in a line for 1 hour and they wouldn't even check around.
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That is my hometown Post office which I do use frequently without
any inconvenience; the people behind the counter have always been
polite to me, so I don't know what these nit-picker are talking about.
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This post office is a nightmare! One postal worker was polite. The rest have bad attitudes and are polite to people it is obvious they know. The “supervisor” is a nightmare. She has a nasty attitude and disappears to the back to retrieve packages and doesn’t return for 10 or more minutes. Horrible service. And this is not nit-picking.
• Replied to Carl in PBG

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No one answers the phone. They keep delivering my packages to another address.
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the rite boss. Peace
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I still believe the post office is a good job, just at the rite brach
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even if Saturday is not a issue he is a nasty un friendly person all MR John P- - - -, does is orders everyone to work and is a real cold person please don't get trapped at the 3330 fair child gardens branch
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my name is Jacob pearson all I have to say, is I never really used this branch for service, I did notice that the lines were always big, and moving slow, but what I can say is that I was assigned to work at this branch and I happen to be a practicing Jew that keeps the Sabbath on Saturday, and my manager MR John P- - - -,who was a real prick excuse me for saying that would not let me have off on Sabbath, and it goes with out saying that he had called me on Friday late afternoon after 5 telling me that I most come in on Saturday when I was not even assigned to work on that day. I was supposed to come in on Monday. and what makes him even more of a cruel person is that I begged him on the phone to please not make me come in on Saturday,and all he said was if you want to work here you will be working here for the next 20 years on Saturdays.PS. if anyone want a job at the post office don't work at the one on 3330 fair child
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HORRIBLE, no one answers the phone, and I had a priority 1 day express mail sent to me with a signature required and they waived the signature and didn't deliver it to the right address. There was birth certificates, marriage license, debit card, passports. The person on the phone was not helpful and was extremely rude. I probably won't use USPS ever again if I can avoid it.
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Worst post office ever. Says my package was delivered but I did not get it and they basically told me to forget about it. So they are covering up my package being stolen by one of their employees!!
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service sucks, sucks, sucks they never answer phone does anyone work there or did they get a government job so they could slack off all day they suck will use ups or fed ex from now on I hope the post office goes completely bankrupt and has to fire every single person working there
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AFTER SOMEONE FINALLY ANSWERED PHONE WAS PUT ON HOLD FOR 25 MINUTES, THEN JUST HUNG UP, RIDICULOUS JUST WANTED TO COMPLY WITH THEIR REQUEST TO MAKE APPOINT FOR PASSPORT RENEWAL.
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The phone number needs to be updated to the correct phone number. The correct phone number is 561.694.6728
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no one ever answers 561.694.6728 it rings then it hangs up on you. is this anyway to run a company. no wonder they are in trouble. I have been trying to find out what happened to an express mail package that said out for delivery on oct 7,yet not delivered.I am not a happy USPS customer going back to using FedEx
• Replied to Morgan


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