Carol City Post Office

Offices closed November 26th in observance of Thanksgiving Day

18690 NW 37th Ave, Miami Gardens, FL 33056

Contact Numbers

Phone: 305-620-2519
Fax: 305-620-5393
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 6:00am - 6:00pm
Tuesday 6:00am - 6:00pm
Wednesday 6:00am - 6:00pm
Thursday 6:00am - 6:00pm
Friday 6:00am - 6:00pm
Saturday 6:00am - 5:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Vending
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Miami Gardens
6193 NW 183rd St
1.4 miles away

Palmetto Lakes
5375 NW 159th St
1.4 miles away

Opa Locka
550 Fisherman St
1.8 miles away

Norland
18640 NW 2nd Ave
2.3 miles away

Reviews

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This has got to be the worst post office, the take their phone off the hung so the public don't call them. The don't answer your calls, the carriers are super lazy and like to damage your property. Man I wish the would fire everyone and hire new employee who cares about the community they service.
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NEED TO KNOW IF A PACKAGE THAT WAS SUPPOSE TO BE DELIVER YESTERDAY IS IN THE MIAMI GARDEN OFFICE NAME : CARLOS BLANCO 3216 NW 180ST MIAMI GARDEN 33056 TRACKING# 9405516902375323959946 PLEASE REPLY THANK YOU.
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Very disappointed with postal service today. 6/22/2020 live in miami gardens, florida. 33054 We did not see or get mail today no explanation as to why there were no Mail carrier today to deliver mail
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I hate going over to or calling the USPS on 183rd ST and 37th AVE in Carol City, FL. That place is horrible. No one ever answers the phone and when they do they are all assholes. I can’t remember a time that I’ve called and had a good experience. When I have no choice but to actually go to the location, I have to brace myself and schedule a therapy session when I’m done. My question is, Do you people hire out of sympathy at this location? or, is it just where you place the ghetto rejects. I don’t remember a time I’ve ever had a good experience. Come on USPS, you need to tighten up your hiring process. Fire everyone and start brand new.
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I recently came to the branch off 37ave & 186 street to pickup my mail from my P O BOX. I was told that I had to wait in line to pick up my packages that I had yellow slips in my box letting me know that I had a pick up. This is very upsetting because I had food in my trunk and wouldn’t have been able to wait to get the packages.
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This place is terrible I've been on hold for 45minutes to retrieve a tracking number from an express mail package that I sent yesterday 3/23/2018, they bounced me around putting the blame on one another as to why I was on hold for so long. I've had a few encounters with this place and the service has ALWAYS been terrible. They are very rude and inconsiderate. As a ssa clerk at the post office I am very disappointed in the way I was treated I really expected better from my own people.
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I called twice just to see if my package was still there, all I needed was a yes or no and some ghetto ass lady put me on a long ass hold. Management needs to get it together because people just trying to see where their shit is and she being rude!! When I called back the second time, I asked how long is the wait and she ignored my question & put the phone on hold. It’s whoever answers the phone at the post office in Miami Gardens on 37th Ave and 186 ST!
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Spent over 45 minute calling back to back for 2 days and not once did anyone answer the phone. No customer sefvice ethics at all.
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No one answers the telephone there. If they do answer the line, they put you on hold then disconnect your call. If your having your mail forwarded they keep the packages there for months or just return to sender.
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Postal office 37ave 186 Street in Miami Gardens, Florida . Spoke to E.Martinez and he said that my mail ?? was forwarded correctly. But I run a company and haven't received anything in two weeks. That's very bizarre. I'm here waiting for the supervisor to come and check the status. Mrs. Robinson was very helpful and pleasant. Thank God for her
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that thang be vibin. It was this one time some crazy homeless prostitute was sleeping in front of that bih and wouldn't stop talking to us while we waited in the lobby. But I haven't seen her since. other then that and the rude hoes that work in there that don't crack a smile once the whole day; I love that post office!
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