Key West Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

400 Whitehead St, Key West, FL 33040

Contact Numbers

Phone: 305-294-9539
Fax: 305-294-6575
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 6:00am - 6:00pm
Tuesday 6:00am - 6:00pm
Wednesday 6:00am - 6:00pm
Thursday 6:00am - 6:00pm
Friday 6:00am - 6:00pm
Saturday 6:00am - 6:00pm
Sunday 6:00am - 2:00pm

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 1:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:30am - 2:30pm
Tuesday 9:30am - 2:30pm
Wednesday 9:30am - 2:30pm
Thursday 9:30am - 2:30pm
Friday 9:30am - 2:30pm
Saturday Closed
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 10:00am - 1:00pm, 2:00pm - 4:00pm
Tuesday 10:00am - 1:00pm, 2:00pm - 4:00pm
Wednesday 10:00am - 1:00pm, 2:00pm - 4:00pm
Thursday 10:00am - 1:00pm, 2:00pm - 4:00pm
Friday 10:00am - 1:00pm, 2:00pm - 4:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Flagler Key West
2764 N Roosevelt Blvd
1.4 miles away

Naval Air Station Unit 2
4069 Langley Ave Bldg a
4.8 miles away

Summerland Key
24700 Overseas Hwy
15.0 miles away

Big Pine Key
29959 Overseas Hwy
18.3 miles away

Reviews

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8-8-2020 1030 AM. 1255 B Matthew Perry Road, Key West, FL 33040. Crazed carrier approaches speed bumps in children play area, 15 mph posted speed limit! Guns truck and "flys" over speed bumps! Carrier smiles and waves as she continues to fly thru neighborhood. Total disregard for safety and children/pedestrians lives !!! USPS does not answer phones during business hours. Carrier unresponsive to hails.
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Parcel Locker A-1 Between Eagle and Duck Avenue is broken and opens without the key and I’ve had packages stolen, can someone please come and fix this before I lose even more of my mail!!!!!
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No mail for the last 2 days. What is going on?
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Having Michelle Norwood steeling special agent federal judge Dr Alice P wright USA mail wright Industries trying sell her with blonde woman their Robin Richard samsey Collin library's killed John Fitzgerald Kennedy's Texas Roadhouse grill KentonFitzgerald Edmund William Callahan I was their eyes Homeland security settings Rhinelander Louis law go now
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NOBODY EVER ANSWERS THE PHONE. I’ve called for 2 days straight, around 10 times in a row and my call has never been answered. This is absolutely ridiculous.
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I paid $216.57 to have Premium forwarding to Indiana from June 6, 2018 until August 1, 2018. The first week's mail continued to be delivered to my house until my neighbors called my daughter and she had to send a box. It was finally straightened out after a trip to the post office, until now. I have not received my box of premium forwarded mail which was supposed to have been shipped on July 18. As of today, July 23, I have not received it. This is very frustrating. I have called the Key West post office several times but there is no answer. I am sending my daughter to the Whitehead street office to straighten this out, but I will be coming in when I return to KEY WEST in August and I expect reimbursement. This is unacceptable considering I have bills to pay and this will prevent them from being paid on time. Stephanie Manaher
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I have some problem, with post office employees. I live on 3255 Flagler avenue ,one off my day 05/27/18 i get letter in my e-mail address. I received a letter that the parcel was delivered. But the parcel was not within a week. And left another parcel in a common drawer and the keys were left outward. And they left wrong keys. I should have to received two different kind of delivery. I still didn't get that first order. Please, can you take action.
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I changed my address starting June 1st, but have had no mail for the last week. 526 Rose Lane, Key West. Help
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Mail not picked up two days in a row. Our mail carrier does not come everyday. She comes every couple of days. We have had a number of times this month that our out going mail sits in the mailbox with flag up for two or three days....
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No one answers the phone. I called 3 times today because I came in in person to apply for a passport and they told me to make an appointment online. There isn't an option to make an app online. It said you have to call to make app but when I called, no one answered . It's very frustrating!!!
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No one answers the phone! 800 number has a 2-5 hr hold time Very frustrating!
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Fed Ex wouldn"t take my mail either, PO had picked up their mail already. They sent me to another location and it was closed too, they were worthless too.
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Sad no PO open later for postmark in the keys. Another reason management is incompetent. I ran all over looking to get a postmark, driving 2 hours around the keys. No luck. Shame on the Postal Service, I was so upset for their shortsightedness. I get stuck with the penalty, thanks alot you stupid idiots.
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