Big Pine Key Post Office

29959 Overseas Hwy, Big Pine Key, FL 33043

Contact Numbers

Phone: 305-872-2531
Fax: 305-872-1269
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 2:00pm
Tuesday 2:00pm
Wednesday 2:00pm
Thursday 2:00pm
Friday 2:00pm
Saturday 2:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 8:00am - 3:00pm
Tuesday 8:00am - 3:00pm
Wednesday 8:00am - 3:00pm
Thursday 8:00am - 3:00pm
Friday 8:00am - 3:00pm
Saturday 9:00am - 11:45am
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Summerland Key
24700 Overseas Hwy
3.4 miles away

Marathon
5171 Overseas Hwy
11.6 miles away

Marathon Shores
11400 Overseas Hwy Ste 120
13.4 miles away

Naval Air Station Unit 2
4069 Langley Ave Bldg a
13.5 miles away

Reviews

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I needed help in applying for a passport. I tried to get an appt at the Marathon Post Office but was told they did not have enough staff. I decided to drive to Big Pine and see if they would be able to help. The man at the office, the passport agent, was very nice and said yes they did that work. I asked if I could get it done without an appt. He said he was the only one working there but would help me. He said if others came in he would stop and help them. It was the best example of customer service I have ever had and I cannot thank him enough for his help and kindness.
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I can’t believe that the BPK post office is locked up tight and nobody answers the phone from 8 am to 4 pm. We have called every 10 minutes. I can’t return bad merchandise because the return shipping label was sent to PO. I need the label. The postmaster should be embarrassed. I grew up in the “through rain @Snow @ sleet @ hail the postman will complete his run. Not anymore.
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It’s been 4 times now that my packages say out for delivery and don’t show up or sometimes say delivered but aren’t at my house step it up USPS
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I love this Post Office. They go out of their way to treat their patrons like family.
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I am very disappointed in this post office. They lost my package, said that they would write me a letter saying that it was lost and instead of doing so wrote a letter saying that they delivered it and that I an claiming that it was lost. Also it took them 3 weeks to respond to me about what happened.
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Anissah Thomas, same with us. this past Christmas was a fiasco with this post office. Instead of any formal notice from P. O. that our trailer was 'in her way' our carrier decided to WRITE ON OUR MAIL TO MOVE THE TRAILER. Of course, we never saw any note & it wasn't until tracking a Christmas gift for my daughter did we realize that the Mgr. didn't even attempt delivery. Apparently she was under the impression we were ignoring the carriers 'notice' so out of spite she put my daughters Christmas gift back on the truck after a 'max hold' of 45 minutes! We complained to Postmaster General in Miami & our suspicions were confirmed. Time stamps revealed exactly what the Mgr. did! Fast forward to May 2016, we are still having mail marked as 'undeliverable' even though there is nothing blocking our postal box! I didn't receive a St. Paddy's day box my sister in law & just recently a letter was returned to sender without any attempt to deliver. We've complained to no avail. I guess no matter how spiteful or incompetent someone is at their job you just can't get fired from the USPS. I refuse to use the USPS any longer! I ship UPS only! This mgr. is a perfect example of why people are COMPLETELY FED UP with civil service workers, their half passed attempts to do their job & using the little bit of authority they have to bully people!
• Replied to Anissah Tomas


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