Mandarin Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

4411 Sunbeam Rd, Jacksonville, FL 32257

Contact Numbers

Phone: 904-737-4852
Fax: 904-730-8163
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 2:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 12:00pm, 12:30pm - 2:30pm
Tuesday 9:00am - 12:00pm, 12:30pm - 2:30pm
Wednesday 9:00am - 12:00pm, 12:30pm - 2:30pm
Thursday 9:00am - 12:00pm, 12:30pm - 2:30pm
Friday 9:00am - 12:00pm, 12:30pm - 2:30pm
Saturday Closed
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call 904-366-4886 or schedule online.

  • Burial Flags
  • Business Line
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Southpoint
4150 Belfort Rd
2.1 miles away

NW Saint Johns Branch
112 Bartram Oaks Walk Ste 104
3.5 miles away

Baymeadows Ddc
11250 Philips Industrial Blvd E
3.5 miles away

South Jacksonville
3000 Spring Park Rd
3.6 miles away

Reviews

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Susan at this post office is very rude and serves no help at all. You can’t even ask a question without her over talking you. They should have someone else answering the phones with enthusiasm and able to help.
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I just got an email about an amazon delivery. They did not leave delivery. They did not ring or knock on door. Just drove off, there is a secure place to leave delivery. Other carries do it, why can't the post office. You need to look into the work done at 32257 post office. 2nd time I have had a problem.
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12/18/2019 I walked into the Mandarin office and there was at least 25 people in line waiting to be helped. It seems that during this time of year (Christmas) that you would have more than one postal employee helping customers. Yes you had one employee for postal services and one employee working helping pass ports customers. I would think that you have extra personal to help your customers get there letters and or packages posted quicker and not in line for 30 to 45 minutes.
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Just watched the carrier drive by 4 houses, including mine, without stopping. This has happened for 4 days and counting with 5 houses receiving no mail. The post office also has 2 packages of things I ordered that have now gone out for delivery 3 times and are now being held on “ customer requests hold”. I most certainly did not request any holds. Why is the Post Office not delivering mail...and of course, the Mandarin Office is not picking up the phone. ( 11 tries during “ business hours”.
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Does anyone at this post office know how to answer the phone I have been calling since they opened and half a day later I am still trying. No wander the mail system is in so much debt they need to be taken over by someone who is competent.
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I have tried like other people to call the Mandarin PO and no one answers the phone and then the line rings busy.
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Why doesn’t anyone answer the telephone at the Mandarin Branch? I have called several times. The phone rings, then goes to the operator, then the busy signal comes on. The mailbox I have needed to have a new lock installed back in June. I returned on August 17, and went to pick up my mail that was put on hold and asked for a new key, but it was not found. Please have my new key available on Monday August 20. Thank you Visitation Brittain
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Who is over the employees who answer the phones? Who can one complain to? One "female dog in heat's" attitude SUCKS! It's funny that when I wanted to speak to a manager to complain, she hung up on me. Who is over that "female dog in heat"?
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That "female dog in heat" hung up on me because I was VERY UPSET...I was talking loud and finally said "who can I complain to because this is poo?" I mailed a certified letter from there to Michigan on 09/14/17 and was told it would arrive on 09/18/17. It is now 09/23/17...has been a total of 9 days and still in "screwing" transit!!!
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Forgot. Please hold mail until further notice
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we have not received mail in two weeks.
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