I am not sure if this email will go through but I want to complain on the workers at the Jacksonville Beach post office. I walked in, and a line was forming around the corner, one of the workers clerk 7 walked from the back of the office and as walking out just said "internet is down" and just kept walking outside the building. As customers, we are confused wondering if that means we need to leave, still stand in line, etc. He then comes back in two minutes later and someone asked a question and he said "we are taking cash only"
The lines starts going and I am getting closer to the clerks. A few people ahead of me go and I hear him saying, wont be giving change anyway. Mind you, no sign are up that the internet is down, they are only taking cash, and also not giving change (coins), nor are they letting the customers know as standing in a long line or before they do their transaction. It is my turn now and I go through with my certified and give a $20 bill. In the process, the clerk George who is next to clerk 7 - has a customer who tried using her card. She then says something, and clerk 7 my clerk rudely in front of a room full of people talk to his co-worker so disrespectful. He says "George, I already told you now we are not taking cards, why do you keep letting people try" I mean so embarrassing how he spoke to his own colleague. George didn't say nothing but silence for a minute and then tells the lady "that's why I said cash only". That is so unprofessional. Mind you clerk 7 has a mask on but not covering his nose. Then a Spanish guy is working behind them with no mask on at all and carrying conversations. As my transaction finishes, he hands me $6 back when my change should be $6.10. I said what about the change, he rudely said we don't have change. I am like, ummmm well thats my money what do you mean. He said mam we do not have coins (loud), then the Spanish guy in the back yells at me like I am causing a scene. First of all who does he think he is talking to. This did not concern him. Yall are taking many peoples money by not giving change back. I was so shocked how I was being talked to I didn't know what to say and my heart just beat so hard. Like I wondered if I needed to call the cops because no one that worked their seemed to care but be disrespectful. Yes, it is .10 cents, but change adds up when you are not giving customers their change back and not only that, I have to turn exact money in for petty cash with my job. I then turned around and told everyone standing in the room "hope you have exact change because they will take your money" that got attention and people did not even know their internet was down or they are only taking dollar bills. I just left and went back to work but this needs addressed. clerk 7 is always rude, this post office is always so slow as well.
Very rude clerks at this location. The guy who wore a navy blue Wounded Warrior Project shirt on May 13th, 2020 basically blew me off and was of no assistance after inquiring about a service request I had placed a month ago.
I have lived at this residence for 30 years for the past year I am receiving someone else's mail and not getting my own male I've been in touch with you several times and action was supposed to been taken and here we are again. Please help me receive my bills
Set up priority mail forwarding at $21.00 per week. My mail started weekly collection stating June 1st. I HAVENT RECEIVED NOT ONE PICE OF MAIL AND IT IS JUNE 26. I call, have an open case number AND NO ONE CALLS ME. THEY CHARGE MY CREDIT CARD EVERY WEEK BUT WHERE IS MY MAIL? Jax Bch Supervisor was suppose to call me. Still waiting. 5 days waiting. NO WONDER PEOPLE GO POSTAL!!!!
I MISTAKENLY LEFT REMARKS ABOUT 2 PACKAGES I HAD NOT RECEIVED - I WAS WRONG AND I FOUND THEM. READ TRACKING INFO WRONG - TRACKING DID NOT SAY THEY WERE DELIVERED TO MY ADDRESS....SORRY....
PABLO TOWERS HAS ABN EXCELLENT CARRIER!
apathetic, careless, indifferent, lackadaisical, passive, slow-moving, unconcerned, unenergetic, waiting for retirement to collect their pension, would be terminated from this job if it was in the private sector - a few words that describe the employees at the Jacksonville Beach Post Office :-(
My mailed rent check was mailed 10/02/17 from the cove marina on beach blvd. ,the area I work in. It still has not been delivered . It is lost. Bank can't help for 3 mo. Because of a cashier check. And post office said could do nothing because it's not certified. What about the person who picked up the out going mail???does he know what he did with it
This branch has EXCELLENT customer service! The gentleman I spoke with was able to assist me via telephone and the other location would not offer any assistance in person. I highly recommend this location if you are looking for Great Assistance!