I've never had a problem with receiving mail but lately it is really awful. I put bills in my box with my flag up but it's not being picked up. Has service changed?
Should I not count on my mail to be picked up?
I have been trying for a few days to get someone on the phone. I called as soon as they opened 8:30 on the dot. No one bothers to answer the phone. After reading the other comments from customers with the same issue, I'm wondering why this problem have not been resolved by now! Whomever ever is in charge needs to be replaced!
Someone needs to into the operation of the post office site located at 305 NE 2nd Ave in Delray Beach. I went into the facility to check if I needed extra postage for 4 cards I was sending to mr grand kids for Valentine’s Day on February It’s February 22nd and none of the 4pieces of mail have been delivered. I know... I shouldn’t have but the cards included gift cards. Any idea where they could be?? I also mailed a check to my son in law for his birthday last year and it also disappeared. By the way I have mailed many pieces of mail to the same addresses over the years from other PO sites and they arrived so there is no issue with the addresses. I hope some has put the gift cards to good use!
Same as the W.Atlantic!!!!! They simply are not answering the phone BUT I AM OUT OF STATE RIGHT NOW!!!!!! I CAN'T GO TO THE PO!!!!!! WHY DON'T THEY JUST CHANGE THE MESSAGE TO: SORRY, WE ARE NOT ANSWERING THE PHONE?????
Terrible! This post office never answer their phones for 5 yrs. I live in Delray. I have complained all the way to the manager but he is just as bad as his co-worker. When I ask them in person why no one answer the tel. They just hang up phone without answering, they replied,”we don’t answer tel.”
On April 13, 2020 case# 07724940 was filed against the West Atlantic branch post office in Delray. Nothing has changed! I’m missing my mails, got bills to pay, and have no explanation where my mails are. Very rude people?
We have a business in downtown Delray and our mail carrier simply SUCKS! She is RUDE and LAZY. The price of stamps goes up and up and the service goes down! We get everyone else mail and I have to redeliver it myself so I feel like I should be getting a paycheck from USPS. Further, our outgoing mail is hardly ever picked up. If we have a postal delivery address to deliver mail to then the outgoing mail should be part of the service. When did the post office decide NOT to offer outgoing mail pick up? It is beyond ridiculous and out of control at this point. We have even gone into this office to make changes and complain and nothing changes. Matter of fact the last time we complained about our mail carrier and they addressed our concerns with her she had the nerve to come up to our office and complain! She wont come up to get our mail but she can find time to come up and complain that we lodged a complaint about her. Mind you our complaints were completely warranted and factual. I wish we could vote to have our mail carrier transferred to a different route!
Why push your problem onto someone else; perhaps her position with the USPS should be terminated at this point.
• Replied to Alexandria Waverla
since chris retired our mail service sucks, thyey leave the back of the boxes open and do not take our outgoing mail. he delivered our mail early now its after 3pm. no more mail will ever be in my box...
Many of my subscribed magazines have not been received such as People, Sports Illustrated and Entertainment Weekly. I am very upset. It's been a while.
7785 Stirling Bridge Blvd South
Delray Beach, FL 33446
Mail was delivered to my box on Sat. The mail, 3 pieces should go to my neighbor.
I left the red flag up hoping it would be picked up and delivered next door. As of Monday night, it was still in my box. I don't have their phone number number, and I can't go with a walker to tell them.
Could you please have the mailman pick up this mail and deliver it to the address on the mail. next door.
Horrible customer service operator on military trail . I called to find out what time should I be expecting my mail today she told me she has no idea then I asked is there someone else I can ask and she said no and left it at that
I mailed a birthday card to my brother in del ray beach on jan 24 from my post office in rocky Point ny. He never got it and I had 25 dollars worth of lottery tickets in it. I've tried numerous times everyday calling the del ray post office, and they never pick up. I can't get through, it cost me 6.00 for a card 25.00 for lottery tickets and I had the card weighted at my post office and they charged me 1.47. Isn't someone suppose to answer a phone at a post Office. So disappointed!!
this is thepackageI never received altho I had a forwarding request at the post office
Tracking Information 9249090155568102000088
Your item was delivered in or at the mailbox at 2:01 pm on October 5, 2017 in PITTSBURGH, PA 15238.
Date and Time Location Status
Oct 10/05/2017 09:45 am On its way to ZIP Code 33446 In Transit to Destination
Oct 10/04/2017 05:45 am PITTSBURGH PA NETWORK DISTRIBUTION CENTER Departed USPS Regional Origin Facility
Oct 10/04/2017 02:00 am PITTSBURGH PA NETWORK DISTRIBUTION CENTER Arrived at USPS Regional Origin Facility
Sep 09/20/2017 09:45 am DELRAY BEACH, FL 33446 Out for Delivery
Sep 09/20/2017 09:45 am On its way to ZIP Code 33446 In Transit to Destination
Sep 09/20/2017 09:35 am DELRAY BEACH, FL 33446 Sorting Complete
Sep 09/20/2017 09:10 am DELRAY BEACH, FL 33446 Arrived at Post Office
Sep 09/19/2017 09:45 am On its way to ZIP Code 33446 In Transit to Destination
Sep 09/18/2017 18:45 pm JACKSONVILLE FL NETWORK DISTRIBUTION CENTER Departed USPS Regional Destination Facility
Sep 09/18/2017 09:52 am On its way to ZIP Code 33446 In Transit to Destination
Sep 09/18/2017 07:39 am JACKSONVILLE FL NETWORK DISTRIBUTION CENTER Arrived at USPS Regional Destination Facility
Sep 09/17/2017 09:52 am On its way to ZIP Code 33446 In Transit to Destination
Sep 09/16/2017 05:52 am PITTSBURGH PA NETWORK DISTRIBUTION CENTER Departed USPS Regional Facility
Sep 09/15/2017 10:09 am PITTSBURGH PA NETWORK DISTRIBUTION CENTER Arrived at USPS Regional Origin Facility
Sep 09/15/2017 08:54 am PITTSBURGH, PA 15238 Accepted at USPS Origin Facility
Jan 01/01/1970 08:00 am 9:15 pm, PITTSBURGH Shipment Received
Jan 01/01/1970 08:00 am Pre-Shipment Info Sent to USPS
took 6 weeks.... and returned to sender!!!!!!!
I have a temp forward on my mail til 11/01/17. # 1714 9900 0009 7540. My mail has been delivered to my Delray Beach address after Irma.Why is the forward NOT being done? This Must be corrected IMMEDIATELY. Have you wiped out all of the forwards all over Delray Beach.
Nobody to Answer phones! Crappy crappy service!!! No Help At All!!! Even after call higher up branch and finally reaching a live person I was just treated like scum. Finally started dispute n follow- up of my missing package through my local Post office that the package went out of and am told i wont hear anything until at least Monday (its Thursday now and have been trying to get the ball rolling since7/31) OMG!!! Frustrating to say the least considering that by the time it gets figured out my daughter wont even be in that state to receive the package. AND PS. DELRAY BEACH POST OFFICE!!! YOURS PHONE DOESNT WORK!!!!! FIGURE IT OUT!!!!!!! 0 STARS BECAUSE YOU SUCK