I live in River Club with free standing mailboxes across from my house. The mail delivery I received today had a cardboard box (along with my mail) SQUEEZED into my mailbox damaging the door to my mailbox (as well as the package) as the mail carrier must have tried to close it. It probably took more time to do this than drop off the package at my front door. Also, our mailboxes should be CLOSED in order not to attract theft.
Worst service EVER! Constantly getting email notifications of arriving mail and not getting it. Today this woman put the whole street’s mail in the prior addressee’s box. When she saw me coming to correct the situation, she took off like a rocket! This woman does NOT deserve this job! The whole neighborhood complains. Check out the complaints on the neighborhood email page. Unbelievable!
I have always had a great experience inside this post office on Post Blvd in East Manatee (Lakewood Ranch). They are generally very helpful and patient. However, the mail carriers for this delivery area are a different story. One of mine is lazy, provides false information to superiors when I call to file a complaint to this office, and leaves mail on the ground if it doesn't fit in the box! So....I've had ONE supervisor at this location that contacted me back but received no resolution to the problem as I've continued to have other similar events. Therefore, I can't say much about the powers that be at that location being very impressive if you have an issue and their ability or desire to fix the problem.
The postal service at Belleisle in Country Club East is just awful. I had a neighbor bring me my mail that was in her box, this mail was to do with my taxes. I would like to know what steps you are taking to correct this on going situation ??
Big KUDOS to Trish! Thank you so much for looking out for my package that did not include my complete business address! This is a gift and I'm so relieved that it doesn't have to go all the way back to MA! I manage a customer service area and know when I see WOW customer service and this was it. Thank you again Trish!
Just had a wonderfully pleasant experience at the Lakewood Ranch Post Office...and around Christmas, that’s something to be said! The employees were courteous and pleasant, and the line moved relatively quickly, considering the time of year! Probably the best post office I’ve been to.
Hi again! :-)
Thank you so very much for being so prompt and thorough! Had a funny feeling this was mechanically related (keys not fitting boxes) and why the poor carriers were having such a rough time..
Tell them thank you..theyve done well considering the situation :-)
With it being a new development, this stuff happens no doubt, and it gets ironed out :-)
And thank you for helping to find Michael's school books ..we let him know the USPS is on It! He was relieved, and happy too (can't wait to show him and Christina, his sister, the Halloween giphy you guys have up on FB..theyre going to love it! :-)
Ok..thanks again..and high fives for a job well done!
Hi guys, looks like the problems still happening. I don't think it's our regular carrier..hes awesome..and really accurate..but when we get subs..its a mess..We live at Greyhawk Landing off of 64..our mailboxes are at a centralized spot..Whats happening is mail getting out in wrong boxes, being given keys to boxes that don't open, and the subs aren't exactly helpful not friendly..(they ignore you while your asking for help, key or wrong mail piles in hand). Yesterday was a humdinger, there was an actual crowd of people, at the boxes, all trying to see who got who's mail! Later that night we got a knock on the door, someone found our mail in the box and was kind enough to bring it over <3
One young man was expecting a package, and his key wouldn't open the indicated box, so the crowd was helping him go, literally, box to box!! And that darn thing didn't open ANY box! Sounds like you guys are going to get hit with a truckload of complaints. These are good people..mostly working professionals ..so they really don't have time for this and would prefer not to (That's what they were saying) but they have no other recourse.
After someone brought us our mis delivered mail..it dawned on us..the kids school books! Where are they!
Checked the tracking info..sure enough..said delivered to our box FRIDAY.. We never got a key let alone the books! And no..not on our porch either..Our 4th grader needs his math books..they were ordered and properly planned to arrive on Friday, as scheduled, every year..but this year, at our new home in Greyhawk, now he's two days behind..Monday and Tuesday..and this is not an isolated event..
So my poor husband gets to take time out of his work schedule to call you this morning..
Is there ANY way we can get these sub workers properly trained (we've been told, by them, when asking why the keys don't work and where's our mail, collectively..in groups!.."I don't know" (don't care attitude) then completely ignored..move on to next box..) if this is a training issue? And the issue with keys that don't open boxes? Is that a retool of the box issue or wrong keys altogether? Anytime you get the now infamous 2P key..you know you've got a 50% chance it will work! That's a running joke here now..and it's not at all funny.
Once we got the 2P box key..it opened one of the 2P boxes (not ours, had to hunt..)..opened that box..and inside? Another 2P key!! We couldn't believe It! A scavenger hunt?? So we went and tried all the other 2P boxes (and yes, we were waiting for that package) and it wouldn't open ANY box! In EACH case..mail, packages, were found in NON 2P boxes..
with no keys left at all! Just sitting dead in a box where no one can find it until the carrier opens everything up with their key!
This is unacceptably past frustrating..as I'm sure you can understand too :-)
Anyhow..there you go..
I know our guys needs time off..etc..none of this happens on his watch..but those subs! Please look into this..and please find which box Michael's school books were put in! It's math..the one subject you absolutely cannot fall behind in..and that's why we order early every year..and it's never been a problem like this.. <3
We love the post office..lots of our friends are carriers..and we have great respect for the service, history, etc.. and I really hate typing This!
Have an awesome day!
Oh!!! We really like your Halloween giphy on your FB page! So adorable!! Reposting :-)
(PS..I know they're busy and I absolutely could not do their job! So hats off to even the subs! This is a wrinkle that can be fixed..new house development, box, etc..Im confident! And again..checking the mail and seeing you guys is a highlight of our day! We love hoping on our bikes to go check the mail! We're like you..rain or sleet or even hail, keeps our family from checking the mail! <3. )
I've tried to call the P.O. during normal business hours and no one picks up.
My mail box lock has become very difficult to open. Sometimes it will open immediately, other times it will take dozens to tries to open the box. I tried graphite, WD-40, no positive result. When it finally opened
I checked to see if the nut was loose, and it was not. Can it be repaired or does it need to be replaced?
Most of the neighbors on my street received the wrong Mail on Tuesday 8/1 as the mail carrier appears to have put the mail in incorrect slots in the bank of mailboxes on our street. When I called our local post office to report it I used the phone number listed on several web sites for that location (941-758-3537) but no one answers the phone even during business hours ,, so at this point the problem remains unreported ,, very frustrating
Was expecting an express package last week and found out today that it was delivered to wrong address (not even in my neighborhood). I too tried calling the number on website and constant busy signal mostly and/or no one answers. I had to go in today to try and find my package and basically still have no information. I'll let you know if and when I finally get my package.
Most of the neighbors on my street received the wrong Mail on Friday 1/13 as the mail carrier appears to have put the mail in incorrect slots in the bank of mailboxes on our street. When I called our local post office to report it I used the phone number listed on several web sites for that location (941-758-3537) but no one answers the phone even during business hours ,, so at this point the problem remains unreported ,, very frustrating as we in the neighborhood have had other issues over the last few months since there was a carrier change.
Started calling at 4:48PM about a critically important matter. Had to do so four times, because each attempt resulted in several unanswered rings, followed by a disconnection. Stopped trying a little after five (closing time). Apparently they have no voicemail either.
Mail was to have been stopped, but delivered today. Leaving for a lengthy vacation early tomorrow morning. Any advice?