For 15 years now, I've not received some of my mail, this PO delivers it to another address.....and theirs to mine! 15 years.....with no corrections, no improvement....after a zillion complaints and written comments......they still get it wrong! Frustratingly angry in Sarasota!
Stole money! The mail carrier left an envelope for postage due on a small package. I put the money in the envelope and left it. The next day, the envelope was gone and I never received my package. My mailbox is locked and only accessible by myself and the mail carrier.
This guy is a crook! The phone at the post office keeps ringing with no answer.
This post office has issues. I received notice of package to be delivered only for the next notice to say undeliverable. Upon calling Glen Gary office and after several delivery attempts, it was said to be put on the wrong mail truck. Now again having the same issue on another package called in and JC answered the phone and was not polite at all. I tried to explain that maybe on the wrong truck she interrupted me and said I have to put you on hold other line wringing. Came back said she has to check with carrier stay on hold please. Came back said there was a substitute carrier and he didn't know what house to deliver to and hung up. I understand very busy but this office is unacceptable in the way they handle things. And it doesn't seem like anyone cares.
Our packages being left in a plastic bag hanging from the exterior of a mailbox is unacceptable. Stop being lazy and bring them to the door and leave them under covered area like Fedex and UPS does. Also can you at least TRY to get our packages to their destination when they are suppose to.
What is it going to take to get my business' mail picked up on a Saturday? Who do I need to talk to get to this straightened out? I have Express envelopes and packages that STILL haven't been picked up, two days later. There are SERIOUS operational and personnel issues with this branch. My only hope is that it is shuttered and that our business gets tacked on to another location. If I can help in that effort, I'm all IN.
8/29/16 9:40 PM.....Sadly our carrier has not delivered the mail in our subdivision Bell Brooke Estates. Although we have been trained to NEVER expect delivery before 4:30 and usually 5:00 to 6:30, after 9:00 is unacceptable. We are apparently at the end of her route so I guess we get what we get. You can do better than this...