Boca Raton Post Office

2800 N Military Trl, Boca Raton, FL 33431

Contact Numbers

Phone: 561-998-7781
Fax: 561-994-0826
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Lobby Hours

Monday 7:30am - 4:00pm
Tuesday 7:30am - 4:00pm
Wednesday 7:30am - 4:00pm
Thursday 7:30am - 4:00pm
Friday 7:30am - 4:00pm
Saturday 7:30am - 1:00pm
Sunday Closed

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 4:30pm
Sunday Closed

Bulk Mail Acceptance Hours

Monday 10:00am - 4:00pm
Tuesday 10:00am - 4:00pm
Wednesday 10:00am - 4:00pm
Thursday 10:00am - 4:00pm
Friday 10:00am - 4:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Business Line
  • General Delivery
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • Lobby has Copier
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Woodland
604 Banyan Trl
0.1 mile away

Palmetto Park
1279 W Palmetto Park Rd
1.0 miles away

Palmetto Park Annex
1275 W Palmetto Park Rd
1.1 miles away

Downtown Boca Raton
170 NE 2nd St
1.8 miles away

Reviews

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Why do I get a lot of junk mail and not impt mail.. Is it not sorted daily? A history magazine said was delivered over a week ago. Never received. What's going on?
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I was in your office a couple days ago trying to buy some stamps and your employee Robert called me a monkey that should be back in the cotton fields! This is the kind of people you have working for you? NOT GOOD man I’m taking my business to ups
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Theres a employee here that keeps flashing my wife and kids and shouts his name out Robert Mcgowen jr.Is he autistic serious discipline needs to be enforce.
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my PRIORITY MAIL
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My priority mail (tracking # 9505 5153 7948 1250 5360 10 was returned as VACANT? The address was correct and the home is occupied. My Denver, NC PO on Bus hwy 16 resent the item. If it is returned again as "VACANT" I will request an inquiry into the PO located at Boca Raton zip code 33431 and the route delivery person assigned to deliver the subject item to my destination address. If my item of value is not delivered properly in a timely manner and is returned once again without a supportive reason I must initiate a criminal complaint inquiry against the contracted carrier person who failed to deliver my item to a valid address. My five phone call attempts to the PO at zip code 33431 (561) 998-7781 have not been answered. I would appreciate a response to my email address above. Thank you, William Sweeney
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I have been living at the same address for over a year. All of a sudden the mail is undeliverable. I checked address is correct/building and apt number but your website states something missing. & due to this sudden change Every package is undeliverable Dont know what to do and what needs to change. You can not speak with a human. Due to Covid understandable. I would appreciate your help. It has not been an easy year for everyone
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Filing a complaint using your supposed email is impossible. Your form will not take information. I am a resident at 2727 South Ocean Blvd, Highland Beach 33487. Unit 1006. The carrier you have as a substitute for our great regular carrier, Ken, is incompetent, rude, will not sort mail, throws mail in a pile, is here 5 minutes on her cell phone the whole time. I am in a building with 92 units, and my mail is probably thrown in someone else's box. I want this woman GONE. She has been here for the last 3 days, and is incapable of doing her job. and , I have no mail. I WANT MY MAIL! And i would like a response.
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It’s a wonder why the post office is in deep trouble! Twice packages have been marked as delivered and I never received it. I don’t know what kind of ship is being run there, but that is unacceptable as well as fraudulent! You used to be able to feel confident about your carrier. That is no longer the case. You pay them nothing , and we get low level workers who can’t even read addresses correctly, or they scan the package , but never put in the box. Twice this was items of value that the post office did who knows what with. Soon none of you will have jobs, and people will create their own mail services without you.
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Sat 12/19 the substitute for my mail carrier Jeff ,left my mail ( medication ) at the wrong building ! My condo complex is not that large and it’s not difficult to place the mail in it’s proper place . I’ve tried to call several times today but your phone just kept ringing? I would not have know my medication was there except my neighbor went looking for her Priority Mail package and spotted my mail .
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Tracking number 4203342892612927005455000044721188 It says item delivered but i havent received the item.. Please check and ler me know.. the item is not delivered and information is not correct..
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Horrible experience, I am on the phone waiting for 60 minutes and no one picks up . No wonder Post office I in trouble.
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Waiting for large package that has been "awaiting acceptance" at Boca Raton post office since April 29th. These people do not answer their phone. Someone must be selling all the items that are in limbo in this post office.
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Waiting priority mail from Italy posted March 30,2020 not yet received Could you kindly advise delivery prospects Thanks regards
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They do not EVER answer their phones. Went to the facility at 2800 N. Military in Boca and asked to speak with a supervisor to inform them of phone issue and ask where my package, supposedly delivered (and not), was. The clerk on duty ignored me. I needed to ask another three times before supervisor, Dina, finally came out to talk to me after having me wait 30+ minutes. She was extremely rude and refused to serve me, asking for next in line leaving me standing there. Bottom line, the people at this facility are government workers who don't give two cents about their customers. They have lost mail and have no idea where it is, and they do not care because there are no repercussions for not properly doing their jobs. I am waiting for the area postmaster to call me back, and though doubtless things will improve, have lodged complaint #07489776.
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Each year that I come to RI from Boca I go through the same thing. We have been in RI FROM JUNE 3RD. I STOP Through mail in Florida om June 1st. My neighbor check my box on the 4th and found important mail from my Insurance and he mailed it on the 4th and today is the 14th and I still have not received it. Also no mail from the change of address. Cannot get any human being to talk on the phone, and if they transfer you that wait time is so long.
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No one will answer!!!!!!!
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It is almost 5 pm and we have not yet received our daily mail; and this has been a 5-6 pm pattern the past several weeks. Furthermore, a call to the local post office, although listed as being open, has a recording saying "Closed". Awful service in delivery and phone contact.
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Called Boca Raton Post Office 4 times within 10 minutes of each other and no one ever picked up the phone. This is absolutely the best customer service I have ever had the pleasure of witnessing. It's nice to see the customer comes first !!!!!!!!!!!!!!!!!!!!!!!!!!! I hope you know what sarcasm is ???????????????
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I have been calling this office for 6 hours...nobody picks up the ringing phone. I have had nothing but problems.
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