Washington Main Office Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

900 Brentwood Rd NE, Washington, DC 20066

Contact Numbers

Phone: 202-636-1259
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday Closed
Sunday Closed

Bulk Mail Acceptance Hours

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Lobby has Copier
  • Lobby has Vending
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Washington
900 Brentwood Rd NE
0.0 mile away

Washington Gmf
900 Brentwood Rd NE
0.0 mile away

Section 2 Carrier Annex
900 Brentwood Rd NE
0.0 mile away

Section 1 Carrier Annex
900 Brentwood Rd NE
0.0 mile away

Reviews

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I contacted the Postmaster James F. Cleaver in Decatur Illinois post office on Mound St. several times. Apparaently he is tooo busy to talk to a woman. A disgrace to never take a call as I was told "he is very busy".Hhe is always busy and thats who you have running this post office.Shame on you!
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THIS IS JUST A PIECE OF THE CAKE! INCOMPETENT AT IT'S BEST FOR USPS? THIS PACKAGE WAS SUPPOSED TO COME TO ME IN BATON ROUGE LA. 70809. LOOK AT THE TRACKING HISTORY AND SEE IT DID COME TO BATON ROUGE. FIRST HAND OF USPS INCOMPETENT.. May 17, 2020 In Transit to Next Facility Your package is moving within the USPS network and is on track to be delivered to its final destination. It is currently in transit to the next facility. May 16, 2020, 8:49 pm Departed USPS Regional Facility LAS VEGAS NV DISTRIBUTION CENTER ANNEX May 16, 2020, 8:48 pm Arrived at USPS Regional Facility LAS VEGAS NV DISTRIBUTION CENTER ANNEX May 16, 2020, 7:22 am Departed USPS Regional Facility LAS VEGAS NV DISTRIBUTION CENTER May 16, 2020, 12:05 am Arrived at USPS Regional Facility LAS VEGAS NV DISTRIBUTION CENTER May 14, 2020, 10:32 pm Arrived at USPS Regional Destination Facility BATON ROUGE LA PROCESSING CENTER **************************************FACT-L@@K May 7, 2020, 3:04 am Arrived at USPS Regional Origin Facility ATLANTA GA DISTRIBUTION CENTER May 7, 2020, 1:49 am Accepted at USPS Origin Facility AVONDALE ESTATES, GA 30002 May 6, 2020, 7:38 pm Shipping Label Created, USPS Awaiting Item AVONDALE ESTATES, GA 30002 May 6, 2020 Pre-Shipment Info Sent to USPS, USPS Awaiting Item 2ND SLICE: WHY DO YOU ASK WHERE DID THIS OCCUR? STUPID. THIS IS A USPS PROBLEM SO IT HAPPEN WITH USPS. NOT ON THE MOON. NOTE: THIS IS WHAT THE INTERNET SAYS:**** You visited on Tuesday WHICH WAS THE 9TH...I AM SICK OF YOU! I dropped off two packages on 6/9/2020 at the USPS located on 10936 Old Hammond Hwy, Baton Rouge, LA 70816 The Tracking Numbers are (1) 9405508205496393555612 (2) 9405508205497817444185 THIS IS WHAT IT SAYS WHEN I CLICK ON TRACKING HISTORY: Accepted at USPS Origin Facility Jun-10-20, 17:33 PM, BATON ROUGE, LA 70809 LYING IDIOTS!!!! I HAVE PROOF FROM THE WEB OF MY LOCATION, I HAVE CAMERAS IN MY TRUCK AND I DROPPED THEM OFF ON THE 9TH AND I SEND MY CUSTOMERS PICTURES OF THEIR PURCHASE PACKAGE AND WITH A LABEL ATTACHED SO THEY KNOW WHERE IT IS AT ALL TIMES.YOU MAKE ME LOOK LIKE I AM LYING, AND I CANNOT STAND IT. AND I WILL NOT PUT UP WITH ANYMORE OF YOUR NEGLIGENCE. I PROMISE. I AM SICK OF ALL YOU'VE DONE TO MY BUSINESS AND DAMAGES AND LOST ITEMS. NOT INCLUDING ALL THE LATE ONES. I WILL PUSH THIS ALONG WITH THE OTHER 1200+ COMPLAINTS TO THE HIGHEST AUTHORITY AND YOU WILL PAY. i HAVE ENOUGH EVIDENCE TO SINK YOU TOTALLY. PUT YOURSELF IN MY SHOES FOR ONCE AND SEE WHAT IT IS LIKE. YOU MAKE ME LOOK LIKE A FOOL. AND I WILL MAKE YOU PAY FOR IT. TILL I DIE! MORE OF THIS ALL THE TIME. I HAVE FILED OVER 1250 COMPLAINTS IN 13 MONTHS AND THAT IS NOT A TYPO. I WANT SOMETHING DONE. THEY HAVE COST ME BUSINESS, MONEY, CUSTOMERS AND MAKE ME LOOK LIKE I AM LYING! THEY NEED TO PAY
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Hi, I need my mail back to me now it’s almost a month now their is my passport inside the mail I have to travel in two weeks thanks.
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June 3, 2020 To whom it may concern When will the US mail system be re-establish with Spain? Thanks rafespmar@gmail.com
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The carrier left our mails boxes open and there is nobody answering phones or any easy way to report so that he comes back. This is ridiculous!
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Very disappointed in this Post Office. Nobody answers phones. When I did reach somebody they tried to be helpful (Mickey) yet unable to help me. They gave me phone # of downstairs.....absolutely no answering of phone My problem is: I had sent a pkg.... it shows that it has been sitting there since March 13th Package was “Signature Required” at delivery Mickey explained that it shows electronically that it reached your station but has not been touched by human hands as of yet Right now..... I just want pkg sent back to me.... the sender Tracking # 9510 8162 9946 0070 2716 102 I hope I can get a better response by submitting this than I have by trying to reach anybody by phone there at Brentwood Station Never an answer at 202-636-7349. (Downstairs) Mickey did talk with at 202-636-1259
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I am so tired of going to our local P.O. in Lebanon Indiana. 46052; First they do not have a handicap ramp and i have to use a cane and walk up 6 concrete steps and try to carry boxes to ship. It is very dangerous. The doors are so heavy I can hardly open them. Then when you get in the employees act like they are doing you a service by waiting on you. Very unfriendly and not patient. I recently took a package in to mail to my granddaughter and the man did not even put in the right address. It was suppose to go to Westerville , Ohio and he had it going to Cleveland. So I took it back and sent it UPS. This is the only business in this town that does not have a handicap ramp. I saw a lady on a walker trying to get up those steps. She had no one to mail her packages for her . So together we got up those steps and in the door. This P.O. is so small and parking is terrible. The postmaster is no help. He could care less. They are making big salaries and that is all they care for. One woman employee looks like she just got out of bed every day and she waits on the public. No wonder people go to other means to do their mail business. This P.O. needs a handicap ramp.
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The USPS located at 15219 Bluebird Street N W, Andover, MN delivered a Priority Mail Express package, signature required to who and where was unknown..... The person who signed for it is named C C and the signature of Recipient is a couple squiggles.... unreadable if it is indeed suppose to be a "real signature" of a "real person". Disappointing that a postal employee could not be trusted to deliver a package to the correct person at the correct address. The package delivery cost is $ 11.75 with an additional charge $3.15 for the addresses signature. Disappointing the USPS hires postal employees that are irresponsible! I expect to receive a refund for services "unrendered" that I paid for!
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There are 75 homes involved that get mail sometimes. Yesterday none once again. Aren’t you to deliver in snow sleet and rain? The only thing we have is rain and it was a gorgeous day yesterday. When is this to get fixed. Not the first time
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Your service is non existent here. Cannot send We get mail when they feel like it. No delivery yesterday once again 1/15.
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Two months ago I put in change of address from Blaine, WA post office; to date no mail has beween forwarded. Please advise status
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Greetings, I got this in an email,is it legit Welcome to United States postal inspection office/headquarter important notification from USPS Office of Inspector General. I wish to pass this relevant information to you regarding your CERTIFIED LETTER and COMPENSATION PAYMENT CHECK. at the US Post Office Washington DC, A compensations PAYMENT CHECK that was belong to you was deposited to our office, I would have informed you of this since on Thursday but it was late and also busy attending to our numerous customers. Reply to US Postal Service with all your details (Mailing Address) and wait for their response. You’re Cell phone No Full Names You’re Address They will provide you with all the details of arrival, U.S.P.S tracking number and other relevant information you need, your CERTIFIED LETTER/CHECK will be delivered to any valid address of yours, Contact United States Postal Service. Best Regard US Post Office Headquarter Washington DC
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dear sir or mame i have worked with the post office several times and am willing again situation is i dont have funds to take test at this time. please forgive but yes i have worked inside outside in veh and i had springtown post office til mildred held it hostage. so here i am saying i can if you wish and if i need to relocate please til first pay. and no vehicle here at this time. stolen from springtown by japan. they wanted a nite shelter their nation. and i am at wichita salvation army shelter in kansas at this time .and i can leave if i get employment.they said money in their pocket you know me as mitzy the white house knows me as first lady and second lady.
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they hire dumb asses who cant read......supervisors cant read either...pitiful postal service here in west Monroe,la. 71291...a joke...30 dollars an hour & cant read….stupid stupid stupid....my mail is all over town at different places & I get other peoples mail....they should pay me because I have 2 bring other peoples mail I get 2 their homes...
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I've had to complain about my mailman in the past, about 1 1/2 years ago. You can pull up my complaint from then to see the problems I was having with him at that time. Now I'm having problems again. I have a cat that will not come in the house, so I leave dry food in a tub on my front porch for him. When I get home from work , I check my mail. So far, this is the 3rd time my mail has been thrown in that tub. This tub is about 3 ft away from the actual mailbox on my porch so the mail just didn't fall out of the mailbox into that tub. I've also had missing mail that had money in the envelope in the form of a large check from my mortgage company and a visa card with money on it from Discount Tire. Both of these had been mailed out from these business's around the first of April 2019. I didn't even know that a check was being sent to me from my mortgage company. I found out when I got an email from them reminding me to cash that check. Also, I was waiting for the visa card from Discount Tire. It was only supposed to take 2 weeks to get it. I contacted both of these business's and found out these money items were mailed out 2 days apart. I should have received both of them around the middle of April 2019. This is not a coincidence. For the life of me, I don't know what's wrong with this guy. I've never had a problem with any other mailman. Isn't all of this activity a federal offense? This guy needs to be fired and prosecuted . How many complaints does it take to get any kind of resolution for this type of mail tampering? Please do something. There's no telling what he will do next.
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Whoever delivers mail in the area of 249 8th street northeast needs to be fired immediately. For months now they have been putting the wrong mail in everyone in my building mailbox. We all have to catch each other every day to give the other person the correct mail. Also I have received for the third time a piece of mail that was ripped open. Yes!! Not accidentally but like someone ripped open my letter then tried to put it back like it wasn’t touched. This is a serious matter because this person is still doing this after all my neighbors left notes in the mailbox tellin the person to do so.
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Complaint about Post Office located at 225 Colledge pk Florida 32065. I lived at this 1 1/2 years lately about two months my mail is being returned to senders it maybe confirmation Drs or bills. Called PO told me my address is to long and unit # gets lost. This complex I am living in is about 15 yrs old.why now confused. Bill collectors callin my home saying delinquent . Add. 785 oakleaf plantation pkway unit 1713 Orange pk Florida . Appreciate a response thanx 85 Yrs old don't need agrivation husband 90
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I live up in montague nj 07827 im have trouble getting my mail to my mail box on 128 riverview way montague nj 07827 and to my pobox 1604 montague nj 07827 carrier is returning my mail and i had the fowarding to stop let it go both ways.she screwing it all up i call branchville there doing nothing about it.can u plz look into it thank you.john carlano pob1604 montague nj07827
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I would like to complain about the mcknight rd post office in pittsburgh pa. I have had to use hold mail services many times and each time i have a very hard time getting the accumulated hold mail delivered. I have been promised delivery which never happens. If hold mail services is too complicated for the people at this location then it should not be offered. It is amazing how the postal service has declined over the years. I assume it is thru poor quality of hiring practices. I know u people will have a good laugh over this. But This is a very real problem at this postal facility!
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I am writing to complain about my mail deliveries. I live at 3749 1/2 Kanawha Street, NW, Washington, Dc 20015, in the Chevy Chase section of DC. I have had mail delivered to my home every day which is not mine. I get my neighbors' mail; some of the neighbors live several houses away from me. It appears the mail carriers do not read the names on the letters and connect them with addresses. This situation has been ongoing for a few weeks now. I am afraid I will miss important correspondence. Last week my mail was thrown on the ground in front of my door, even though I have a mailbox in plain sight next to my door. Arthur E. Gowran Please put one mail carrier on this route.
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I sent an envelope to the VA Board of Appeals In Washington DC. Why did it go to the VA Intake Ctr. in Janesville, WI
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How come I can get no help for a lost, tracked and insured 36 inch plastic blowmold reindeer ? I was thrown out of my local office after my fourth trip for help. Im told to call 866 974 2733. They tell me to go to Post Office who tells me to call Post Office. I can not file on line as I am not that literate on a computer. I am now out an item which sold on Ebay for $40 and the USPS charged me $44.04. I filed a paper document to Richmond but have not heard a thing so I fear this too is lost. $84.04 and my Reindeer and abused by the Government. Thanks so much UNITED STATES POSTAL SERVICE!!!!!!!!
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PLEASE TELL ME HOW I COULD FAIL A TEST I TOOK BEFROEHAND. THEN WAS OFFERED TO COME BACK FROM HOPE MILLS NORTH CAROLINA FOR JOB OFFER. I BELIEVE I GET TO RETEST. THANK YOU 1-347-628-7540. Dear Carolyn Brown, Thank you for contacting the United States Postal Service. Here is the contact information for the main post office in Schenectady. Postmaster John Reilly Schenectady Post Office 29 Jay St. Schenectady, NY 12305 (518) 388-3118 Sincerely, Lou DeCicco Consumer Affairs Luciano.decicco@usps.gov 1 of 20 Print all In new window Response to your recent inquiry (Case ID 138293119) (KMM52496322V167L0KM) You have until 06/10/2018 11:59:59 PM CST to complete the Internet online assessment. Once you access the exam, it must be completed within 36 hours. Once the 36 hours have lapsed, the assessment will be scored regardless of the number of questions answered. If you do not start the Internet online assessment in time, you will receive an ineligible result and be removed from consideration. If you pass the Internet online assessment, you will be invited to schedule an appointment at one of our test centers to take the second part of the assessment. If invited to do so, you are encouraged to schedule your appointment immediately. You have until 06/14/2018 11:59:59 PM CST to complete the second part of the assessment at a test center. Dear carolyn brown, Thank you for your interest in employment with the United States Postal Service (USPS) by responding to: Job Posting Number: 10200944 Exam: Exam 473 Delivery, Distribution and Retail from: Grassia, Anita L <Anita.L.Grassia@usps.gov> to: "cfb.1126@gmail.com" <cfb.1126@gmail.com> date: Fri, Apr 20, 2018 at 12:57 PM subject: PSE prehire orientation letter (2) (3).doc mailed-by: usps.gov signed-by: usps.gov security: Standard encryption (TLS) Learn more April 20, 2018 Subject: United States Postal Service Employment Application – Pre-Hire Orientation and Interview Thank you for expressing interest in employment with the U.S. Postal Service by applying for PSE SALES & SVCS DISTRIBUTION ASSOCIATE - SCHENECTADY NY. Please report for a pre-hire orientation and interview to be held on Thursday, April 26, 2018 at 11:00 am at the Schenectady Post Office, 29 Jay St., Schenectady NY 12305. Please call (518) 612-6021 or send an email response to confirm your attendance at the interview. Please respond within 5 days. NOTE – THIS IS NOT A CAREER POSITION AND THERE IS NO GUARANTEE OF WORK HOURS. FAILURE TO RESPOND MAY RESULT IN YOUR NAME BEING REMOVED FROM HIRING CONSIDERATION FOR THIS POSITION. Regards, Anita Grassia Manager, Customer Service Schenectady Main Post Office : Important accor
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If possible, I need to speak to a manager. Is it possible to get contact info for the postmater in charge of the northern NJ district. Very urgent.
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I need the e-mail address for appropriate person/department to ask questions regarding the removal of public US Postal drop off mailboxes in my area. please respond. Vera Conwicke
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how long does it take to get mail from one state to another state like from marshall mo to san antiona texas thank you
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I ordered a book. The seller sent it properly addressed. It went to Jacksonville Florida from which it should have been forwarded to my address in south Georgia. Instead it was sent to California. While CA and GA are similar, the ZIP CODES ARE VERY DIFFERENT! And there are no towns in California with the same name as my town--it seems to have been sent to a college of that name. Incompetent!!!!
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I mail a letter with a US Stamp with correct address, 3/2/18. It was going from the Boro of Queens to Brooklyn New York which by car would take onlyn 1hr. I check my p/o where I mail it from.and they were unwilling to check where it could. This USPost offices are under the Federal Govnment why is not important for them to enforce their services. I will now contact my US Congressman. Your prompt attention in the above matter is a concern to me. Please reply to the email Thank yu s
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This is my complaint: On Jan. 29, 2018 I mailed 55 letters to 55 U.S. Senators. I spent days writing my letter and my daughter proofed it. I find it hard to belief that as of today Feb. 20, 2018 the letters are not yet delivered. I do understand because of poison being included some years ago that care must be taken to protect our officials, However I can't imagine it takes 22 or 23 days to verify the safety of my 55 letters. I called your telephone number today only to be told that I would be on hold for 1 hour and 50 min. Tried again and the second time I needed to be on hold for 1 hour and 7 or 9 min. I have never been a fan of our do nothing government but I did believe the post office was better than most government agency's. Now that I know the truth I have no respect for your U.S. Post Office.
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My zip code is 14590. I am not getting my mail delivered and I am disabled. How do I contact the main Post Office director?
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500 unit building I have a lot of out going packages and I am have difficulty with the postal driver not picking up..this has been an on going situation and very stressful.. my building address is 300 Mercer Street New York NY, 10003.. I have contacted the local station many times and they are disregarding my complaints..Effecting all my business please resolve!!
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I would like to know why I haven't received any of my mail. My bank statements or anything has been coming to my address..625 Yuma St SE Washington DC 20032 I have put in numerous address changes and all that I'm still not receiving my mail. I see the mail carrier everyday how he walks pass my window fast and in a hurry. So I won't be able to catch him. I would like to know what is going on with my mail cuz I'm being told by bank and lawyers and others that they send things to my address and I'm not receiving anything but the people that previously use to live at my address. 4106898678.. is my cell number if you have any questions. Thank you for your time.
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To whom it may concern, can you please let me have the number of a woman that I talked to, she said she was with the union, for see I’m having trouble with them picking up my mail, they removed all our mailbox’s in our district, I’ve even talked to them in Indianapolis and I’m not getting anywhere, so this lady called and gave me her phone number but somehow it got misplaced, and she said anymore problems give her a call since I talked to her they haven’t picked up my mail, postmaster told me put it on my mailbox and they will pick the mail up and doesn’t do any good at times, especially if our regular mailman is on our route no problem with him thank you and have a wonderful weekend
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Why is no one there? I'm trying to call and there is no answer!! How is that so? No one takes calls, where is our companies mail? It's been two days and no mail. We are expecting packages that should've been here. The 800 number is just a squack box and the local number is just a message vehicle. What is going on in the post office???!!!
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Can you please do the cob webs in the Dayton, Nevada it is degrade ful It is hard to walk into the front door, please do something it need to be white wash, in front of Po office,, help,, bad news.. Thank you
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Voice recognition sucks. Hung up after several attempts. Rather embarrassing for management but then again it's the federal government. Local post office doesn't even answer the phone! I think it should be turned over to UPS or FedEX or even Google. If it's sold, make sure that Pelosi's husband gets involved again, so they can gain by another tens of millions of dollars! CJH
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No one picks up the phone, not in D.C. and not in local post offices. You are subjected to endless voice mail purgatory with no options to speak to a representative. Shameful, disrespectful waste of our time.
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No one is answering the phones. Mail is not being picked up. packages are being lost. Someone PLEASE contact me. I have been trying for 3 weeks!
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I did not get my mail yesterday, the day after the Columbus Day holiday. Neither did at least one of my neighbors. Several weeks ago on a Monday I did not get any mail. The next day I got 34 pieces of mail that were mine, and one letter that was not mine. Why aren't we getting mail some days and mail that is correctly delivered?
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I am so sick of sending packages to DC. I just got a confirmation that a package was "undeliverable". Why? My party was waiting for this package all day, and had to sign for it. All of the information required was correct, so why was it "undeliverable"? What a bunch of jokes. Every time I send a package to DC, I get grief.
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these people blame everything else for their own terrible service
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I cant figure out why their phone service is so terrible
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worst phone service in existence
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and if u call them and they cut u off try getting them back
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in the time it has taken to get back to California I could have taken it myself they keep increasing the stamps what company gives terrible service and increases the price
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I had a package that was mailed out to me. Last wk it was priority mail and still hasn't came it was sent from minnesota supposed to be revived in minnesota. But got sent all the way to California
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So mad i was sending a card to my mother with some pictures in it of her grandchildren and my mom gets the card but not the pictures........and no one at post office can say anything.......my mom say the evelope was riped opened and they still delivered it smh i dislike the postal service. Were the caremas at when you need them.
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i could not agree more their phone system is terrible u spend 30 mins waiting I been trying to find a package that was sent back almost three weeks ago nobody seems to know all u do is listen to their stupid phone system of how great they are and how u can depend on them its no wonder they are in the red who wants to do business with a company that is so terrible
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I HAVE THE SAME PROBLEM I DO NOT GET MAIL SOMETIMES FOR A WEEK NOT EVEN JUNK MAIL, ALL MY BILLS DO NOT COME ON TIME AND I HAVE HAD ALMOST A DEFAULT ON MY STUDENT LOAN , MY SON ALMOST LOST HIS CAR INSURANCE B/C THE BILL NEVER CAME BUT THE LETTER TELLING HIM THEY NEVER GOT THE PAYMENT DID OMG HOWS THAT FOR A LAUGH, FUNNY HARDLY, WHEN THE POST OFFICE ONLY DELIVERS MAIL WHEN THEY WANT AND TO WHOM THAT IS A FED OFFENSE WHEN SOMEONE TAMPERS W/UR MAIL , I HAVE COMPLAINED NUMEROUS TIMES AND HOPEFULLY SOMETHING WILL FINALLY GET DONE. THE MAIL IS NO ONES BUSINESS BUT THE RECEIPIENT TO WHOM IT IS ADDRESSED MY POST MAN BELIEVES IT COMES WHEN HE WANTS REGARDLESS OF WHAT IT IS DISGUSTING. PRIVATIZE THE PO AND EFFICIENCY WOULD INCREASE B/C THEY KNOW THEY CAN THEN BE FIRED
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how do I make an appointment for my 12 year old child to get a passport?
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