Newtown Post Office

5 Commerce Rd, Newtown, CT 06470

Contact Numbers

Phone: 203-426-4271
Fax: 203-426-4271
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 1:30pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 4:00pm
Tuesday 10:00am - 4:00pm
Wednesday 10:00am - 4:00pm
Thursday 10:00am - 4:00pm
Friday 10:00am - 4:00pm
Saturday 10:00am - 12:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:00am - 3:00pm
Tuesday 9:00am - 3:00pm
Wednesday 9:00am - 3:00pm
Thursday 9:00am - 3:00pm
Friday 9:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

1 Botsford Hill Rd
2.4 miles away

23 Barnabas Rd Ste 5
2.6 miles away

710 Main St S
3.1 miles away

230 Roosevelt Dr Ste 2
4.4 miles away


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I just want to balance out some negative comments to say as a long time resident that the Newtown Post Office folks have always been knowledgeable, kind, helpful and competent. New employees seem to quickly catch on with the culture of service and willingness to help each other as well as the customers.


Left a package outside in the rain even though we have a covered porch within 10 ft. We found it next morning, soaked through, contents ruined. P.O. does not answer their phone.


I've had two Amazon purchases never showing up, however they were tracked as delivered. I have a bad suspicion that either there are light fingers or some very incompetent delivery personnel. It has me worried to order anything which is delivered by USPS. My money was returned by Amazon, but I wanted the purchases. I called the Newtown office and the phone was answered and immediately hung up. The second call went unanswered. Very disconcerting at best!


Notes read, Delivery attempted, failed. We were home at the time of the supposed attempt. No attempt was seen or heard. Very disappointed.


A few days ago, our mail was mis-delivered to a neighbors house and another neighbor's mail was delivered to our house. While we understand that mistakes do happen, we are also very disturbed that neither our phone calls nor our emails have yielded either an explanation or an apology. Also, it was our neighbor and not the post office that notified us of where our mail was. We have had occasional letters, etc. wrongly delivered in the past, but never before has our entire mailing been misplaced and our complaints or questions ignored. It has been three days, and the post office still has not gotten back to us. We find this situation both disturbing and worrisome. What is going on at our post office?


So five days after posting this comment, we still have not received any response from the post office - but we did get a nice postcard from our mail delivery person hoping for a Christmas present! Maybe we should deliver it to the wrong address.
• Replied to Paul E. Doniger

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