Got through straight away on the location specific phone number. Kevin is very helpful, firstly when I needed info about delivery and the requirements for locating my mail box and now in relation to me getting a neighbors mail in my box.
A letter mailed in New Jersey was supposed to be delivered to 117 Green Pond Rd, New Milford, CT. 06776. It was returned to sender with, " Return to sender, no such street, unable to forward." The address is very close to the Sherman border, but it is a valid address in New Milford. Can you please tell me what the problem could have been with the carrier assigned to the route ? It took over 2 weeks to be returned to the sender in New Jersey. This was a letter, but it could have been something more important like medication, a check, or important document with a time limitation. Please investigate. Thank You, Barbara Richardson
Claude in the New Milford Post Office is a rude employee. He is not helpful at all, telling me he doesn't know where my package is even though the tracking says it was received by them. He would not look it up in their system, telling me it will take him forever. I just wanted to know if my package would be delivered today or not as I would just pick it up there but he literally told me, "I don't know where it is" as if he couldn't be bothered to do his job. I have no idea why they would let such a rude person answer the phone.