So I came here sometime last week at 6:40 or 6:45 and the front door that was the last door open was being locked. That's 15 to 20 minutes earlier than they should be locked. It was not Saturday it was just someday during the week so I barely got in to get my mail that day. It is right now 6:47 I've been sitting out here for 20 to 25 minutes getting pissed off that I had to drive clear across town to come try and get the title to my vehicle out of my PO box that I know is in there because of their informed delivery..... and today I got here before 6:30 and the doors are locked. it's Monday , it's not a holiday, so why is it locking the doors early ? this is so infuriating some of us are not off work during the daytime to make it down here. but it clearly states that the doors will be open till 7:00 for you to come get your mail out of your PO Boxes . but I guess they decide whenever they want to lock up early they lock up early it doesn't matter the inconvenience of the customer. So why is this? I pay a lot of money for a post office box that I can't get to if it happens to be a day that they decide to lock up early. They lock up at a time not according to their sign the information on the internet and everything else that we all know that they are supposed to have the doors open till 7:00 p.m. for you to be able to get your mail out of your post office box. But be in the day they want to go home early you're SOL. And I like any other customer who has a post office box pay a lot of money for that PO box . I should be able to get my mail at least during the hours that they say I'm allowed to do it. This is so beyond frustrating.
I sent the package to this address.
Shipped To: Matthew Sauter
415 Eclipse Dr, Colorado Springs, CO 80905-4302
Mailing Date: 3/27/2023
Est. Delivery: 3 days
Service: Priority Mail (R)
Signature: Not Required
However, I received this.
Your item was returned to the sender on March 30, 2023 at 7:06 pm in COLORADO SPRINGS, CO 80905 because the addressee was not known at the delivery address noted on the package.
I haven't received the package back. Also the address was collect. He wasn't there for a month training the time you delivered to his house.
Please find this package. He should be back home on Sunday.
I have a package with tracking # 9500113818583065681965 that was suppose to be delivered to my home address, 3723 Alpine Place and now it's being reported my package was delivered to a Florida address. After checking with the sender my package had the correct address but 2 packages were mail at the same time. My package had an original delivery date of this Saturday, the 11th, now it's showing as delivered to a Florida address. Will I get my package?
So I've read some of these complaints and here's your explanation...
In 2020 Trump appointed Louis DeJoy as Postmaster General. For DeJoy and privately owned, for profit delivery corporations, this was great news. Unfortunately, for the rest of us, not so much!
When DeJoy took office, he owned shares of UPS and Amazon. It shows that he's "divested" those shares but not how. For instance, it doesn't state whether he sold them to a family member.
He also served as CEO to XPO Logistics and invested in 13 other companies that subcontract with USPS!!! It is unclear whether he's divested of these corps.
When he first took office, he had removed and promptly destroyed millions of dollars worth of sorting machines and laid off thousands of USPS employees during the height of the pandemic!!!
Unfortunately, there's nothing we or any of our representatives can do about this!
The Postmaster General is a unique position. Unlike any other Presidential job posting... The PG can only be removed if 2 US Senators and at least 5 people on the Board of Governors of the USPS vote to remove him, or he resigns! As a PG serves 7 years, we're stuck with him causing artificially manufactured delays and raising the cost of services until 2027!
So if you're unhappy... You can thank Trump... And then... Write to your representatives and vote wisely! Elections have much more far reaching consequences then most folks realize!!!!
So today I get a text mssg from the post office stating the envelope is out for delivery. I call the boys, let them know & they say they're not going Anywhere till the post man leaves & they've signed for the envelope. Instead of knocking on the door, they left a yellow card in the mailbox and Tracking has it marked as No One Home!! LIARS!! FILING A COMPLAINT TOMORROW AT MY OFFICE FOR THIS LACK OF JOB RESPONSABILITIES!! They were home and Waiting for this to arrive to complete medical forms!!!!!!!!
I have read most of the complaints here and I am having the same exact issues! I get some mail but not all. I leave mail to be delivered and it is not picked up but junk mail is left on top. I am missing correctly addressed mail sent by the IRS, the DMV for my new driver's license and other government agencies. My paychecks have been lost as well! Some mail was sent to my neighbors though our house number is very large. Other mail returned to sender marked "undeliverable" though no dog or other reason visible. I try to call like others here and get just a ringing phone. I submitted an online complaint just like this one posted here but made mistake of also asking if there was a change of address that maybe someone put in that was not me. I got a response that only said "It is illegal to falsely submit a change of address." My main concern of much of my mail delivered to wrong address or "undeliverable" returned to sender was not investigated nor my carrier told as far as that brief email indicated. I have submitted another complaint. Confirmation number 35594023 after my renewed drivers license ID was returned to the DMV as undeliverable. They confirmed my address and the lady in Denver said the SAME thing is happening with HER mail. This is unacceptable even with Covid. At least take all complaints seriously with real investigations, not blithely quoting law as the only response, and put some people on phones so that we can get our paychecks and other essential mail!
So, in the last two months two clients mailed me checks and both checks got returned despite being properly addressed. No explanation other than Unable to Forward. Seems like there are MAJOR concerns about the USPS ability to perform BASIC services. Please email me with an explanation. Thank you.
I mailed a letter Matthew Gensburg with a precise, clearly written address on it--902 North Cascade Ave, Warner Box 641, Colorado College, Colorado Springs, CO 80903. It was mailed from White River Jct. VT on 9/13/21. He never received it. I got it delivered back to me over a month later as "Attempted-Not Known."
Seeing the comments below, it looks like a MAJOR problem at your facility. I await your response by email or call 802-748-9309
I am very concerned that I sent a card with cash for my grandson's birthday but he never received it. I also sent a card with a check inside which he did receive.
Last week I sent my son cash for his birthday and he never received it also. I put my mail in the outbox on Cassina Drive in Chaparrel Point housing development. I tried calling this morning but never got an answer. My number is 973-255-7761. I have never had this happen except at this location.
this facility has had one piece of mail for over a month sent certified, and it has been sitting thia facility for almost a month sent from Fort Worth Texas on 05/06/2021, WOW:
May 13, 2021
In Transit, Arriving Late
Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility.
May 9, 2021, 8:50 pm
Departed USPS Regional Destination Facility
COLORADO SPRINGS CO DISTRIBUTION CENTER
Since moving to Colorado Springs from CA in October I have had several pieces of mail displayed on my Informed Delivery notices, that never made it to me. I wouldn’t complain but all of them are from either the VA, my insurance company and credit card companies. These are important documents with personal identifying information.
I fear we are not getting all our mail -- this week, 22-26 Feb 21. We are used to getting 6+ pieces of mail per day -- 30 or 40 per week. this week we have gotten about 6. I am missing billing statements that should have been here this week. Today is Sat. I hope it catches up. If not, I and postal service may have a problem.
I mailed a package with a flash drive and I didn’t realize I didn’t put enough postage on it. They are legally supposed to just send it back to the return address but they sent it and when it got there, there was no flash drive in it and no idea of what they did with it.
I am posting to express concerns over the time of mail delivery. I understand that USPS has decided to move back mail delivery by an hour. This puts me receiving my mail no earlier than 5:30! I live in a poor part of town, live alone and this has me picking up my mail in the dark! I can't believe anyone thinks its a good idea for the mail carriers to be delivering mail with flashlights,driving during the busiest part of the day,or leaving my mail in the mailbox until morning! I'm not sure who came up with this plan, but we (the neighborhood) are all very unhappy about it!
Worst service ever we have a carrier that thinks he can cross our porch from the side or our house to get to the mail box and in doing so walks in front of our window and it bothers us and makes us fill like we have no privacy. Complaining does nor good all we get told is to move our mail box out to the sidewalk which no house in are area has. we do not care in the carriers walk on the lawn so we are trying to make it convenient we just don't want them walking directly in front of our large main window. USPS has some of the rudest carriers ever. Customer service is also nonexistent.
I have been calling for years to no avail. Our postman delivers our mail to the wrong street and we get their mail ! The house numbers are the same but the street names are different. This has become a major issue!
I have the exact same problem and I cannot get a hoops of any1 about this problem. It is a MAJOR issue that I wish they would fix. R u in Colorado Springs by chance?
• Replied to Cherie Jarvis
It's New Year's Eve and I have a package to mail and wonder why I can not find the hours listed on this web site! I'm sure they're closing early and would really love to know what time. You can never reach anyone by phone at the USPS.
I receive mail in Colorado Springs. I am curious if anyone else has this dificulty. I live alone with my wife. We don't want mail for people not living with us. We put our names on the mail box, inside the mailbox in a laminant, and registered the occupants with USPS Post Office. For some reason the mail carrier is unable to see when the name of the person on the letter does not match our name. We have gotten to the point there we leave a pen in our mail box so we can just write "wrong address" and stick it back in to the mailbox to be picked up later. Any ideas of how to actually get USPS Post Office to deliver just our mail?
your not the only one getting someone else's mail Dylan, your neighbors are getting your mail. we have the same issue for more than 12 years at our address in CoSprgs. we complain and complain to the postal service, it only gets worse.
• Replied to Dylan
You wait for the mail man/woman and as soon as he/she gives you the mail you quickly throw whomevers mail isn’t yours on the ground next to them and walk inside. Chances are they’ll pick it up ;)