Postal Locations

My neighbors and I are having a horrible time with our mail - it gets delivered to the wrong address, packages do not arrive at all, or arrive empty.

I don’t know if this office is understaffed or just not efficient. I’ve always had problems from the local office in the 3 different locations I’ve lived in Carbondale, and I decided to get a box, hoping that if they didn’t have to sort it to a truck, it would be faster. With a post box, the mail seems to be slower than ever. Furthermore, it was better when UPS delivered my packages when I lived 3 miles outside of town, and now that I live in town, USPS is delivering, but it takes 2 extra days for everything. I’ve also tried to deliver things through this office, and besides Marty, everyone else is gruff, terse, and incredibly angry to be working there. It’s worse than TSA!

This P.O. has been just great!! good operating hours and helpful and friendly and efficient counter staff. Home deliveries impeccable! Thank you for a daily service that is dependable and happy.

On Friday, July 8th, all of my mail was delivered to the wrong address by the mail carrier. The next day, a small box addressed to me was delivered to the ground next to the alley. I tried calling the local postmaster (81623) but the phone was constantly busy. This is the first time in 25 years that have felt the need to complain.