These guys are fantastic.... we had a misplaced/lost package going from Denver to Mountain House.. We filed an online claim, they contacted us that night (a guy named Stacy), and a few days later the (damaged) package was delivered to the correct address.
Thank you... you made our Christmas!!
Have not seen postman in our neighborhood all day. Waiting for important document. No mail delivery....???? Neighbor has had mail
Out all day for pickup.....it’s still there waiting. What is the problem???
No one answers the phone and nor do they respond via email. Makes you wonder what goes on there.
In the past when they have answered they are VERY RUDE AND REDIRECT YOU TO THE 800 NUMBER.
This is our local post office with poor management.
The phone number 209-835-9795 ring forever without answering!
I have mail forwarding originally set until Oct 20th. I am not able to edit /cancel the order since the system can't recognize my login but let me recreated account with exact same user/pwd. Logged in, there is no order history shown. Called 800 number, it couldn't edit the order either. The software has bug to be fixed.
The worst delivery service on earth! When I have packages, the carrier stuffs so much in our mailbox that it jams the door and it cannot be opened. Use your common since! Too lazy to deliver at them door! This isn't the first time this has happened! I either have to track down the carrier if I'm lucky, and call so they can come back to open the backside up.
How can a small town have such terrible service??!
I bought an item from eBay weeks ago. The tracking shows it was "delivered" 03/28/18 but when I checked my mailbox, we had no mail nor a package. Tomorrow I am going to the Tracy Post Office to complain about this.
I am resident of Tracy and run a small business from my home. The mail service here is terrible, at least once a week I get my neighbors mail or they get mine. Some days we do not get are mail until 8 or 9 pm. I have packages of supplies for my business that do not show up on time the tracking shows them delivered but I do not get them until 1 or 2 days later. I mail out on the 1st of every month a 100+ Account statements to my customer, it is not uncommon that I get 1 or 2 back 3 weeks later that say damaged can not deliver. They look like they have been on the floor of the delivery vehicle for a couple weeks they have shoe prints all over them. It is just amazing how poorly this post office is run. If I run my business Like they do I would be broke. Oh that's right the USPS is in financial trouble go figure. To bad the postal service is not privatized it could be run more efficiently and cheaper. I think the problem lies in the lazy donkeys that do not care about the job they do because they know it is almost in possible for them to get fired.
What is being done about the poor management of Tracy Post Office. I've had several birthday and graduatuon cards with cash and gift cards stolen over the past 5 years. Currently my mailbox has been broken since Sept and I have received any mail in 2 months! When I go to the annex they rude employe said there is no mail and they haven't got around to rekeying my box.
I have my packages delivered to other addresses all the time , cant get my money back from sellers, as tracking shows delivery , but not to me . So a total loss to me . Office is really rude. They will just say its delivered and thats it. They need to train their employees not to steal and how to deliver at the right address.
Don't waste your time calling because they won't answer! According to inside information, the phone at this particular post office (129 W 9th St) is always muted during business hours while workers are busy doing other things. Phone is muted due to a large amount of calls, some of them just asking for closing time. If you want to make an appointment for passport, you need to come in person.
Still no one answering the phone. How do I make an appointment for a passport if no answers the phone? It bad enough this post office only take appointments in the middle if the the Monday thru Friday. No stars for you!
I had a package sent from Sri Lanka it was returned as insufficient I have lived at this address for well over ten years the street I live on is six blocks at least not one carrier who delivers to this could not figure out who I am! I worked for another PO for over 15 years and was a t6 I know everyone that resided at all locations on my routes!!!
I agree with the others, no one answers the phone and when you go in customers service leaves alot of improvement, most employees are rude at best. Service hours are definitely not for the working man/woman, if you need to go, you'll have to take off work. Very disappointed with the Tracy PO on Commercial Dr.
NO ONE ANSWERS THE PHONE! Then when you call the USPS directly the automated system asks for voice commands but cannot understand anything you say! Very frustrating, I can see whey people complain about the US mail, going to UPS
No one answers the phone! Oh ya actuall someone did pick up the phone. However didn't answer, instead they just hung it right up! My package was lost by USPS!!!!!! All I want is answers! Terrible service and very unfriendly people!!!