Hello Mariah McRae,
Supervisor Customer Services
San Ramon Delivery Unit
Service Request #22126621
My package was not stolen, I am sure the postman put my package in the wrong mail box, a couple of days ago I found mail from another apartment in my mailbox and I had to deliver it to the correct apartment.
One of the mail kiosks in Echo Ridge has a sign up to GET MAIL FROM POST OFFICE. Either they lost the key to provide us with mail or the key is broken. This sign has been up for over a week. We need to get mail and either the key is lost or the key broke. Whatever the reason, we need to have mail delivered. My address is 209 Majorca Drive, San Ramon, CA 94582. The wait at the post office was more than an hour for me yesterday. Please confirm that this will be taken care of. Thank you.
Do not appreciate a postal employee placing a delivery package by my garage door instead of my front door, This occurred yesterday (5/20/2017-Saturday), The package was medicine bottles and I damn near crushed them while backing out of my garage!! I live on Galemeadow Circle in 94582. It was over 90 degrees so I surmise that it was easier to put the package by my garage instead of walking 15 feet to my front door!!
Robert is the best!!
He was very helpful and friendly. He even got USPS coloring books for the kids to keep them busy while he helped parents with the applications.
He was very thorough and detail oriented. Process took slightly longer because of that. But I prefer that approach. I think it reduces the chance of applications not going through due to errors.
To make an appointment, I called and left a voicemail. When they called back, I was able to setup a time. I recommend leaving your cell phone on voicemail and make sure that the phone is with you during working hours for the next day or two. They will call back. You want to make sure you answer the phone and not getting into playing voicemail tag.
No one picks up the [phone at this office. kept calling for 1 hour but still no one picks up. I need to report mail being tampered with. I normally pick up the mail right away but few mail in the last 7-8days were cut open and some contents removed. Please do needful.I live in the Henry Ranch neighbor hood off west side drive
Rampant socialist government at its worst.... the clowns at the San Ramon office need to either read the Yelp reviews for their branch and then learn to improve, or eat self-fed lead and do the whole town a favor.
Why doesnt (your supervisor ) fire your asses.. well he's just as bad.. You give a phone number, but, no one human EVER answers and your voice mail has been full the past 4 times I have called. Do you ever check the 5 mailboxes at your curb.. ? At times they are so full mail is spilling out of them . I will call the United States post office again and file another complaint. MB