I have been sending a payment for the last two months (from 95826 to 95828), and each time there is a problem. The payment(letter) that I had sent out on May 11, arrived today!!! May 28???????????, I have been doing this for about 2 years and only the last 2 months has it been a problem? I did try to call you, but you don't answer your phone. I have to cancel the check and this cost me money each time. The other bill sent out on May 11 was obviously delivered in 2 days and cashed on May 13.
Had this Post Office Hold my mail for about a week cuz am going on vacation but this Post Office delivered my mail anyway. Lost some credit card bills cuz mailbox was overflowing and someone must’ve gotten most of my mails. Supervisor insists that probably didn’t get any mail anyways. Have surveillance camera in front of house and sure enough playback of my DVR shows my mails were delivered during the hold down period. A day later Supervisor of this Post Office called me and apologize and blaming his Carrier is new. No fool, you don’t blame the Carrier, you blame yourself because you are the Supervisor and you are responsible for your Carriers training. Obviously the Carrier was not trained properly and it shows.
I have not been receiving all mail, especially credit card and phone bill. It's disturbing as I have been at the same assess for 9 years and I wondering if someone has changed my address. Pleas respond.
Atrocious. I rented a post office box online because my mailbox was broken into right before Christmas, and I had expensive packages yet to arrive. Their form 1093 was required, but so was Adobe Acrobat to print it out, I was told after my credit card was charged. I didn't have Adobe Acrobat so I "Googled" the form, printed it out, and waited to fill it out until I got there. I arrived at 8:30 a.m.: the supposed opening time. Customer service was supposed to be open at 8:30 a.m. but not the main purchasing station. It wasn't. Several people rang the bell. I left 10 minutes later. I went back later in the day. Oh my goodness, how rude. Fake postmaster guru was in a dismissive funk because the form wasn't filled out. He dismissed me to the writing table with no help. I filled out the form, and returned. I driver's license and a passport wasn't enough. I needed one of those and a rental agreement or a lease agreement. Who knew that a lease agreement was more valid proof of identity than a passport. I asked how to cancel the post office box, and was dismissed with, "Do it online", I went to another postal station and called the 800 number, both of which told me to return to the original postal station, and cancel the post office box. I got there, and asked for a supervisor, and was rerouted to the same individual as before. I asked to speak to a supervisor, who told me that he could cancel the post office box for a 50%return or I needed to go "online" with no specifics after talking to this same individual. The problem in getting a key to the post office box that I paid for ultimately? I didn't have Adobe Acrobat on my iPhone to print out the 1093 form with a bar code, despite bringing a driver's license, a passport, a vehicle registration and proof of insurance. I needed to talk to their technical expert, who was sure to be there at 8:30 a.m. as he is "every day". We haven't progressed a minute past the 70's or Russian breadlines at the post office. It is still a ridiculous, rude bureaucratic morass, but what do I know? I am just some fool to be abused in line.