My mother lives at 630 w duarte rd #135 in monrovia, 91016. The mail was being held because when my mom was in the hospital no one picked up the mail. Last week I called and was told it would start being delivered.
Yesterday my adult sister that is special needs asked the mail lady, a Latin short lady , why no mail still. The mail lady was rude , yelled at my sister that my mother needs to pick it up at post office and she's not bringing it. This is not the first time she is rude either. I want to file a complaint against her. This was Yesterday the 6th of February. You have records on who it is I am sure.
This complex is for seniors only and I'm sure she has been rude to others.
I was told last week that mail would be released and delivered. I was even provided the direct number to call but they are closed. I'll call when they open but for now I want to file a complaint on the mail carrier. One she was so awful to my sister who is mentally challenged and two she refused to give her name or bring mail.
On today's delivery (6/2/2022) the delivery person left mail on our porch chair rather than putting the mail into the mailbox. There was sufficient room in the mailbox. This is very unprofessional and should be discussed with your delivery personnel. I hope this does not happen again.
Our delivery service is spotty and inconsistent. we rarely get our mail at our house, it goes to any of the neighbors. complaints get no resolution. Phones can ring 20X or more before put on hold.
Poinsettia Ave we are told doesn't have a designated carrier, rather given to a carrier to pick up based on need. Its awful.
I tried to use the new automated postal machine recently. Frankly it was very difficult to navigate. The screen did not match the buttons below. Then I find that the package drop is not available. Please, can't we do better than this???
I would like to comment whoever is the assigned post master in our area. 1854 So. Mayflower Avenue, Monrovia, CA 91016. There's always mails misplaced in our respective boxes. Already informed the post master that only these specific persons live in this house. Also, this morning, when I pick up the mail, there are several mails outside the designated mailbox. I don't why whoever is the assigned post master can't be more careful and put the specific mails in their boxes because any stranger can pick up the said mail. There are many people passing the said street wherein there are many fraudulent nowadays. We have to be more careful with our mails. I don't want the post master to be in trouble just be more careful and aware of the way the mails to be distributed in their respective boxes. Thank yo.
We had our mail stopped for a whole week while on family vacation and (of course) came home to an empty mailbox. Now that we (of course) want to pick it up, they say THEY CAN'T FIND IT! We have spoken with 2 different people about this and NO ONE SEEMS TO CARE. We were expecting some court papers, among other normal and important mail. Wtf??
Seriously, someone needs to pay attention to sorting mails. I am getting tons of my neighbors mails. Some are even from blocks away from me. My mails are of course in my next door neighbors.
This is just annoying and these employees are just giving bad image to USPS. Don't make it worse as it is by hiring employees who don't care. They collect their paychecks right? Then, in return serve better!
Golden rule: Don't do to others what you don't want them do to you. Simple as that.