Horrible!!! It took me months to schedule an appointment for a passport, it almost always shows no appointments available. Finally in july, I fount an opening for august 25....today. I got my confirmation number and was ready to go however, this morning I received a call that the employee did not show up and was told to wait until I get a call back from that employee when they come back in to work. I'm not holding my breath for a call back.
This is one of the worst locations, they never answer the call and when you go to the post office for mail box service on property they ask to call a number. This is worse than DMV. No wonder UPS and FedEx are preferred over the POS USPS service.
This location is HORRIBLE, SUBPAR!!!!! We made a passport renewal appointment online and was verified by a USPS rep. We literally were yelled at by whoever she was that they weren’t taking our appointment. They didn’t even want my family to go near the window. I took time off from work, dragged my family to this horribly run facility to very unprofessional employee who chose to yell at us for showing up. In the parking lot, we called USPS and the rep was confused as to why this location wouldn’t accept our appointment we booked over a month ago.
why would you go to this post office? I am finding alternatives to avoid at all costs... The brick and mortar works are all bonded together and look out for themselves. The games played is revolting. This "office" has serious problems.... read the published audits. I am contemplating contacting the union to see if the union can remind the brick and mortar workers that they are in a customer service business
• Replied to Not surprised
My package has been sitting at this location since 1/3/2021 I live 3 blocks away wtf?! My package came from Oakland in 2 days
My mailman retired 2 years ago, his name was Barry he was wonderful. Since then I've had nothing but other people's mail that don't belong to me my mail delivered to other places delivering at 7 at night, what has happened to the quality of the u.s. United States mail service? If we need up the rate to get better service I'm all for it we deserve better service! What happened to respecting your job and quality of service!
the last 2 weeks is been horrible service, we are a business and our packages are lost and no mail for days. we call and no one has information, this is ridiculous. and this is only happening at hawthorne other cities are ok.
I am very anxious to know what happened to my order # RR083218480RU that went out for delivery and there was no delivery to my address. Upon entering the website to track this request, the message “Alert:
Awaiting Delivery Scan "and today is: 03 and has not been updated.
What happened to my order? Will it still be delivered? When will it come out for new delivery?
Help me please.
The delivery of mail and packages have been horrifying for the past couple of months. We are getting mail 3-4 days a week. The mail is just smashed into the mail box or is delivered to the wrong address. The title of my vehicle was delivered to the apartment complex across the street. The man who received the tittle was kind enough to hand deliver the tittle to me. The mail man has been leaving my packages outside and on top of the mail boxes. We are an apartment complex of 4 units. The previous mailman would place packages that did not fit into the mail box on my door stair. Two Macys packages were found between dirt and plants of apartment A. It looks like the packages fell since the delivery person left the packages on top of the four small mail boxes. I am just happy they were not stolen, as the mail boxes are outside.
I put Thanksgiving cards and business mail in my door for pickup on 11/21/2020 and they are still there. Have not received any kind of mail all week. No mail truck on my street either. What is going on
We haven’t received any mail for almost a week now in our apartment complex. What’s going on? If you’re under staff then start hiring more people. Instead of you guys overworking your staff and paying them overtime hire more people. I see mailman in our block sometimes delivering mail and it’s 10 pm. Some people are waiting on important mails. Get it together.
Summer 2020 I bought a camera from Japan. But It did not work. So wanted to send it back. The seller wanted the return happen via USA. He gave me return address (picure)
PARCEL RETURN SERVICE
12441 Eucalyptus Avenue
United States of America
I sent packet back 25.6.2020 by Finnish Post. It got following code CE504368854FI. The weight of the packet is 2,6 oz (1,3 kg), dimension are 6,49x15,94x17,1 ich (16,50 x 40,50 x 18,00 cm). It is brown paper packet (picture).
I has gone very long time, and the Japan seller do not any more camera back. So I hope, that you can sent packet back to me to my address in Finland.
Siilitie 13 C 455
Finnish post informed me to day, that it can be gone in two possible post-offices:
Green Mead Annex 1 Post Office
Toll-Free: 1-800-Ask-USPS® (275-8777)
Hawthorn Post Office
Toll-Free: 1-800-Ask-USPS® (275-8777)
I feel these federal facilities in southern CA steal stuff from people. They need to look at their staff. I have had more than 10 packages get stolen and disappear when ANY of the post offices my packages are at are in Hawthorne CA.
I have got a package there and it has not moved from there since the 10th and it’s almost August 30 and it still hasn’t moved I got the tracking number and it still hasn’t moved it says it been picked up by PITNEY Bowes Somebody please let me know what is going on
We are not receiving any mails. We signed up for informed delivery so we know if there's an upcoming mails. We've been receiving notification but we are not receiving the actual mail. The last delivery made to our apartment complex was on 07/28/2020. Please assist.
The last time in 2019 I asked two African woman staff member about an Ordinances on taking Lora Winkler name off my mailing list do theses Sections 2: 1001,(1701),1702,1708, of Title 18 & Collection 39 USC 404.
Hi, so I have been trying to get ANYONE from your post office to give me a call back, or hell, even pick up the phone because last I checked, there was a package that was suppose to be delivered from your office. I have been getting nothing but the voicemail and I just need to know where my package is. It was sent to you guys from SHIPITO and was suppose to be sent back to me.
My package has been sitting at your office since may 17 2020 it is now July 7 2020 I would like to know when I will be getting my package this is getting really ridiculous. In 10 days it will be 2 months and still not got my package. Please email me back about my package because if I do not here from you I will end up reporting my package as stolen.
Hello why has my packet not be delivered its been at your location since May. Tracking number 92748927005185200401020439
Your item was picked up by a shipping partner at 7:37 pm on May 12, 2020 in HAWTHORNE, CA 90250. This does not indicate receipt by the USPS or the actual mailing date.
YOU'VE HAD MY PACKAGE SINCE MAY 20TH, 2020. WHY IS IT TAKING CLOSE TO A FULL MONTH TO SHIP IT TO THE FREMONT,CA.
NO ONE IS ANSWERING THE PHONE IM GETTING CLOSE TO PRESSING CHARGES AGAINST YOU GUYS. YOURE PRETTY MUCH STEALING FROM MOST US.
I live in Iowa but my package was delivered to Hawthorne,California and I can't get ahold of anyone at the post office. No clue why its in Ca not IA big difference and shipper wont help to find my parcel.
I had 2 packages that was recieved by your location on. June 3rd still have not recieved them tracking numbers are 92748927005359000003324125
92748927005359000003338993 could you please contact me i also called pitney bowes they said to tell u i talked to them to call u back
I've got a package that's been there since the 18th of May 2020. It was suppose to have been a graduation gift for my niece who graduated from FSU. I need my package sent to me ASAP tracking #4203253992748927005185200404836235.
My mail app shows I have mail to be delivered TODAY. I have an outbound letter waiting to go out TODAY. My mailbox is empty. My letter is still waiting; it's 5:30pm. This happens ALL THE TIME. There is no consistency. Why bother having an app telling you what/when you have mail arriving if they can't adhere to it? And the Click and Ship app is a total joke! EVERY SINGLE TIME I use it, it takes my money and won't print the label. I have to request a refund and wait 21 DAYS to get my money back. How am I supposed to run a small home business with this kind of incompetency?
Incompetent Service Providers: I have been using this post office since 1996. I have has incidents before. In 2019, I have had three incidents concerning credit card mail. Envelopes are always torn on one end peeled by or appear to be resealed on the other end. One time I spoke with the Manager, a black lady, and she asked me how do I know it was done at this post office. Today, a Latino lady, told me sometimes the mail come in and envelopes are not sealed.
what a bad example of government workers.
Very upset!!!! Sent a package to wrong address. Thought it would be return to me. I have been on the phone and online and local post office. Where is my package????? My tracking # is once again and again is 9500 1000 1253 8037 0000 33. Please help!!!
The worker who has the 3300 block of 135th st. Carries on mor personal conversations with people living on her route than she puts in time doing her job! Today, it is now 5:30pm an nobody on the north side of 135th has still not received any mail. In fact today, she spent over 4 hours on cerise doing who knows what! Can't imagine that there could be over 4 hours worth of mail delivery on one particular 4 or 5 block stretch of mail boxes. Please square her away. Thanks