I was awaiting a delivery of a package since 15 January 2020 desired for my winter vacation to New Zealand. I departed the USA on the morning of February 1, 2020 without my packge which had not yet been delivered. Once in New Zealand, I learned my package arrived at my home in El Dorado Hills. How can I arrange for an iummidate family member (daughter or son) to pick up of this package on my behalf. I have tried about 12 times to telephone call from New Zealand but after 30 unanswered rings, your phone automatically disconnects???
My daughter has visited your post office twice to try to obtain information as to how she may collect this package on my behalf before it is returned to the sender, however her efforts to discuss this issue with your manager has been unsuccessful.
Package Tracking Number in question is - RV307036039CN
Can my daughter pay to have this package shipped my address in New Zealand to avoid having this package returned to sender who will not refund my purchase money.
Sincerely - Lisa Ploke
Our Community mailboxes on Northam Way EDH were replaced this weekend 12/15/19. There was no sign or any information left telling us how to get a key.
How do we get a key to the new mailboxes and our mail?
confirmation # CAH365004612 End date was 11/15/19 Carrier delivers accumulated mail. Should have been delivered on Saturday 11/16. Nothing was delivered. Monday 11/18 tried calling Post Office to see if our mail was out for delivery 3 times - No one answers the phone. We expected delivery of our prescriptions and tickets for an event on 11/16. Do we drive to the PO only to find it out for delivery - or wait another day? This is not the first time the El Dorado Hills Post Office has failed to deliver at the end of mail hold Very Bad service and communication. Can they just answer the phone???????
I have been trying to contact the post office due to the fact that we put in a temporary change of mail address for May 3, 2019 and it is now June 12, and we are only receiving bits and pieces of our mail. I have called soooooo many time and tried to speak to a human on the phone. After waiting for 5 minutes, the line goes to a busy signal. 'This is very frustrating, how do I speak to someone????
The community box on Bevinger Drive is broken, no key Large parcel box bottom left and does not lock. My mail was left inside with box unlocked. Please repair. Beviner between Dymaxion and Dypseter. 95762
Our mail was not delivered as scheduled today. Unfortunately this has become the norm. It was on vacation hold to be delivered on 25 may. Please deliver Saturday. There is time sensitive mail. Please deliver as promised in the future.
During the holiday season, we are told to watch for packages and be vigilant about collecting our mail daily. I would like to thank the El Dorado Hills postman that keeps leaving my packages at the end of my driveway, basically on the street. I mean just put a sign that says, here take this one because I'm too lazy to get out of my truck and walk up to the customer's door. Very, very poor service!