We love our mail carriers and appreciate their hard work and dedication to the important work that they do day in and day out. We did find out that their vehicles do not have AC. This is so sad!!! It has been 100degrees each day the last week. We really hope that the USPS in El Dorado Hills can fix this problem ASAP! Our carriers deserve to have that basic necessity.
Repeated issues with this post office. Packages marked "delivered" are nowhere to be found. Just got one that had been marked "delivered" months ago, and finally showed up, instead of two others which had just been marked as delivered. Utter incompetence.
I moved to El Dorado Hills 8 months back and in 8 months the post office has not figured this out! The previous owner's mails keep coming to this address (despite new address on the envelop) and my mails keep getting forwarded to their new home (again, despite correct address on envelop). Can't get hold of anyone at the post office who can fix this!
The worst post office in the county. Packages are mail are constantly put on hold without my permission and lost. No one ever answers the phone and the staff, while polite, is extremely unhelpful. I have time sensitive items and medications lost every month.
I am moving to El Dorado Hills area next week and my realtor told me I need a key to my mailbox.
Dont even knkw where my mailbox is.
This is crazy. How can I find oitnehere my mailbox is at? I kmkw it's a CBU.
How do I get in touch with someone within the post office who can intelligently answer a question? We have a key to a box in a cluster of boxes across the street from our newly constructed house. We have never received mail in the 6 weeks we have been here. The answers I have received from the EDH post office are “I just work here”, “that’s above my pay grade, “it needs a master lock but we are swamped so I don’t know”, “next week”, “next week” “next week”. Can anyone point me in th3 right direction?
just sent this, wasn't sure it went through. In early April I sent a card to the wrong address -- my fault, used and old address. If you hold lost or unclaimed mail could you check this for me. It was sent to Rylin Ruckman at the incorrect address -- 3886 Meadowood Dr. El dorado Hills, Ca. 95762. If it is being held, could you send it to the return address on the envelope. Thanks
What is going on with the EDH Post Office. Mailed 2 pieces of mail on 3/28 and another 2 pieces on 3/30 to people within 15 miles. Here it is 10 days later and they still haven't received it. So I did a test and sent out 30 Easter cards drove to Folsom PO and mailed them on April 2. My neighbors received them and family as far away as Chico received them by April 4. Other family members in Chicago, Grand Rapids have received them Yesterday April 6th. So why is it when I mail from my mailbox the EDH PO holds on to them? Any one else have this problem.
Carole L. 1000%. And management likes to lye to your face. It’s a Unionized system that doesn’t fire for unprofessional behavior. Because it’s a Union. And the Buddies in it stick together. Hopeless. Completely hopeless.
• Replied to Carole.L
I was awaiting a delivery of a package since 15 January 2020 desired for my winter vacation to New Zealand. I departed the USA on the morning of February 1, 2020 without my packge which had not yet been delivered. Once in New Zealand, I learned my package arrived at my home in El Dorado Hills. How can I arrange for an iummidate family member (daughter or son) to pick up of this package on my behalf. I have tried about 12 times to telephone call from New Zealand but after 30 unanswered rings, your phone automatically disconnects???
My daughter has visited your post office twice to try to obtain information as to how she may collect this package on my behalf before it is returned to the sender, however her efforts to discuss this issue with your manager has been unsuccessful.
Package Tracking Number in question is - RV307036039CN
Can my daughter pay to have this package shipped my address in New Zealand to avoid having this package returned to sender who will not refund my purchase money.
Sincerely - Lisa Ploke
Our Community mailboxes on Northam Way EDH were replaced this weekend 12/15/19. There was no sign or any information left telling us how to get a key.
How do we get a key to the new mailboxes and our mail?
confirmation # CAH365004612 End date was 11/15/19 Carrier delivers accumulated mail. Should have been delivered on Saturday 11/16. Nothing was delivered. Monday 11/18 tried calling Post Office to see if our mail was out for delivery 3 times - No one answers the phone. We expected delivery of our prescriptions and tickets for an event on 11/16. Do we drive to the PO only to find it out for delivery - or wait another day? This is not the first time the El Dorado Hills Post Office has failed to deliver at the end of mail hold Very Bad service and communication. Can they just answer the phone???????
I have been trying to contact the post office due to the fact that we put in a temporary change of mail address for May 3, 2019 and it is now June 12, and we are only receiving bits and pieces of our mail. I have called soooooo many time and tried to speak to a human on the phone. After waiting for 5 minutes, the line goes to a busy signal. 'This is very frustrating, how do I speak to someone????
The community box on Bevinger Drive is broken, no key Large parcel box bottom left and does not lock. My mail was left inside with box unlocked. Please repair. Beviner between Dymaxion and Dypseter. 95762
Our mail was not delivered as scheduled today. Unfortunately this has become the norm. It was on vacation hold to be delivered on 25 may. Please deliver Saturday. There is time sensitive mail. Please deliver as promised in the future.
During the holiday season, we are told to watch for packages and be vigilant about collecting our mail daily. I would like to thank the El Dorado Hills postman that keeps leaving my packages at the end of my driveway, basically on the street. I mean just put a sign that says, here take this one because I'm too lazy to get out of my truck and walk up to the customer's door. Very, very poor service!