City of Industry Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

15421 E Gale Ave, City of Industry, CA 91715

Contact Numbers

Phone: 626-855-6440
Fax: 626-855-6696
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 7:00pm
Tuesday 7:00pm
Wednesday 7:00pm
Thursday 7:00pm
Friday 7:00pm
Saturday 7:00pm
Sunday Closed

Passport Walk-In Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 9:00am - 3:00pm
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

Bulk Mail Acceptance Hours

Monday 9:30am - 5:00pm
Tuesday 9:30am - 5:00pm
Wednesday 9:30am - 5:00pm
Thursday 9:30am - 5:00pm
Friday 9:30am - 5:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Industry
15559 Rausch Rd
0.6 mile away

Hacienda Heights
2054 S Hacienda Blvd
0.8 mile away

La Puente
15310 Elliot Ave
1.1 miles away

Bassett
512 Workman Mill Rd
1.5 miles away

Reviews

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Priority mail 2 day package has been stuck in this office for more than a week. If I had known it was shipping through this office I would have selected 5 day ups ground, less expensive and still would have been faster. This has happened to me before but only when a package hits THIS office. Really makes it hard to feel bad for the USPS whining about loosing money.
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My package has been sitting there for 14 days so far with no movement and cant get anyone on the phone about it.This location is obviously a joke and needs to be reevaluated and make some changes or they need to build a bugger facility if they're that busy. They make me want to fly out there from Louisiana get my package. 😠😠😠
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Are package is sitting there since June 25th. This is why the post office is going bankrupt!
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I have been waiting for a package over a month,and tracking it said still sitting at this facility. Now I call 1-626-855-6440 City of Industry Facility CA. 91715 no one answers. glad I live Idaho!
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We are in Idaho also. Our package has been sitting there for 2 weeks now.
• Replied to dolson

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This is the worst post office ever. Unfortunately, it appears that all packages coming into Ontario, CA have to go to the City of Industry post office first before they are sent to where they should be going. However, this is the second time a package I've been waiting for has been sitting at this post office for more than a week. Why??? Why is it just sitting there? Is no one working? You get it in but you never send it out. Still waiting!!! Good thing it's not something I need that's life threatening because I'd die. But I guess my family would have a great lawsuit.
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Bonjour, je suis française et j'attends un colis en provenance de seattle qui a été livré chez vous le 25 avril. numéro du suivi du colis:9400109206094127887270. colis LX90531355US. Depuis je n'ai plus de nouvelles du colis, je l'attend avec impatience depuis 3 mois.Pouvez vous me dire ce qu'il en est? Merci beaucoup.
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Hi I am complaining employees and company everytime not just one time all the time what time you it post office are open and why they delivered the mail so late all the time either around 7-8 pm or super late and sometime they put the mail address wrong door if you want to do your job then do it right and deliver mail on time
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My package has been sitting at the post office four about 3 Weeks about to be 4 smh
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Suck customer service they redeliver your package but stick in their office.
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Lazy I hope they all lose their jobs. I have no need for them . Wont deliver package after package and hold them indefinately. I live in Vegas and this post office is the last hub. 21 packages so far. Hoe they shut down.
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My package arrived here on 4/8/20. it's STILL SITTING HERE??? Why? Another one arrived the same day and I received it on 4/13/20 as promised! USPS is still waiting for it....... This facility is NOT a part of the USPS!!! Just more CALIFORNIA BS!!!! Learn English and do your jobs!!!!
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Been waiting on a part for my car for a week JUST to find out that it's been sitting around instead of being inside my car where it NEEDS TO BE. Thank god for conravirus or I would have been fired. Will ask for my packages to be shipped from some where else.
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My package disappeared and no one can help. How is this even possible?? I think someone is stealing merchandise leaving this location.
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Sent an overnight package, paid extra for overnight, tracking, etc. The package is lost at this center. No other USPS facility is able to track the package. Very poor
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Still waiting for my package I order a month ago tracking #9405511699000732695751
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HAD to mark something but if 0 was an option I would've pressed that instead! 1 is being generous!!! I really wondered where all that $ is being spent every time they raise the prices?! Then today standing in line at the City of Industry USPS, along with the original 8 people & eventually up to 19! when I furiously walked out after waiting for an hour and ten minutes!!!🤬🤬🤬 but yet those STUPID expensive kiosks which only 1 person used the whole time because its credit card only, were sitting there unused the whole time! You stupid F&$%S!!! MosT customers who are WALKING INTO the damn post office is because they dont like to purchase crap online or they just dont exactly know how they should or the cheapest way, so they go in person! But yet you have 1-2 employees working the ONLY facility open on Saturdays untill 5pm!!! Really? THAT ISNT EVEN MY COMPLAINT YET..... I finally reached the counter with my package ready except my postage label needed to be taped on, I was told "go tape it on and come back" 🤬 WTF!!! Really! I waited an hour already, but she just filled out 6 forms for a guy to busy on his fone no problem! So then i say "ok fine whatever, may I purchase postage for 2 SMALL USPS FLATS RATE BOXES please?!" Her f&$*%$n answer to me was. " we dont sell postage for those, you have to use the kiosks, or online! " "Wait You have small flat rate envelopes, & boxes but yet dont sell postage for them over the counter?" She says, " No! NEXT PLEASE! " OH HELL NO REALLY! GET USED TO MY EMAIL ADDRESS USPS IM ABOUT TO RAISE HELL!!!!🤬😡😡🤬
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I need my package now its been stuck for a week in California I paid for priority mail you guys need to get your act together tracking number #9405510298370942151971 get my shit figured out and to my house
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I ORDERED SOMETHING FROM E-BAY{I DO ALL THE TIME,NEVER A PROBLEM} ON 03-14-2019 , DELIVERY SHOULD HAVE BEEN HERE IN 3-5 DAYS, COMING FROM CALIFORNIA, I AM IN GEORGIA, WELL TODAY IS 03-26-2019, STILL NO PACKAGE, I HAVE CALLED THIS WAREHOUSE SEVERAL TIMES, JUST GET A RECORDING,I CALLED MY LOCAL POSTMASTER, NOTHING HE CAN DO, HE IS HERE AS I AM, E-MAILED SELLER, E-BAY, PAY PAL, THEY ALL SAY WAIT A FEW MORE DAYS, IT HAS BEEN 12 DAYS ,HOW MUCH LONGER AM I SUPPOSE TO WAIT. I WANT MY PACKAGE, NOT A REFUND.!!!!!! THIS CITY OF INDUSTRY POST OFFICE WAREHOUSE SUCKS BIG TIME !!!!!! I DOUBT THEY CHECK THIS SITE, SINCE THEY WON'T EVEN ANSWER THE FRIGGING PHONE, BUT SEND ME MY DANG BOX!!!!!!
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Package should have been here 3 days ago, its going on 5 days now and its now just leaving their office from CA and now its nowhere to be seen. this company needs to be investigated, because its not the first time.
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yall are horrible. i ordered a package and paid extra for overnight shipping and it should be here by now like yall need to get it together
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i'm very disapointed. i need my stuff cause this is a lot of money... if i oder something i expected you to send me my stuff..
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This industry sucks so much. Bought the gift thinking I’d get it 3-5 business days. Still haven’t gotten it after 10 days.
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These guys are the biggest morons ever. Losing (stealing packages left and right) f*&k you.
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City of Industry,CA. Please Help??? USPS .
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Lost 2 packages since 2-28-2015, still have not received,are they in China,Siberia, North or South Poles ???
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