Big Bear Lake Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

472 Pine Knot Blvd, Big Bear Lake, CA 92315

Contact Numbers

Phone: 909-866-1035
Fax: 909-866-3731
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 2:00pm
Sunday Closed

Passport Appointment Hours*

Monday 8:30am - 3:30pm
Tuesday 8:30am - 3:30pm
Wednesday 8:30am - 3:30pm
Thursday 8:30am - 3:30pm
Friday 8:30am - 3:30pm
Saturday Closed
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 8:30am - 3:30pm
Tuesday 8:30am - 3:30pm
Wednesday 8:30am - 3:30pm
Thursday 8:30am - 3:30pm
Friday 8:30am - 3:30pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Moonridge
42166 Big Bear Blvd
1.1 miles away

Fawnskin
39132 N Shore Dr
1.8 miles away

Big Bear City
120 W Country Club Blvd
2.7 miles away

Sugarloaf
501 Maple Ln
3.5 miles away

Reviews

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I am very unsatisfied with the postal service. I am unable to get into actual office to discuss my situation. I received a mail notice to show documents to receive my continued free post office box. I have been living in the same house for 18 years and now its become an issue. I am frustrated with the lack of service. I have mailed a letter to the postmaster, called multiple times and now this. I am unable to received my mail, as it has been blocked. The USPS is now effecting me receiving my unemployment check, bills and medical notices. I need these things to survive. Just TELL ME HOW TO GET THIS RESOLVED AND GET MY NEEDED MAIL! WHAT HAPPENED TO "MAIL WILL BE DELIVERED AND NOTHING WILL STOP IT???" HOW MUCH WILL IT COST ME TO GET WHAT IS MINE?
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What is the reason for overnight letters and other items that are guaranteed for delivery at a Big Bear Lake address only available at the Big Bear Lake, Ca post office? I understand regular mail during the winter due to snow, and dangerous road conditions. Postal service does gaurantee delivery and accepts street addresses from senders and the drops item off at Big Bear Lake post office. Unless deliveree has an email address they don’t know if ite is at post office as they don’t call to inform of arrival.
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The Post Office Annex in the Vons shopping center is new. You would think the postal service it's would have some kind of protection for it's patrons mail. It has been robbed AGAIN! From what I was told by the woman the PO has NO security at all. No cameras and no alarm system. It is free stuff for anyone who has the desire to rob. It is shameful that we have to pay their large fees for postage. Security??? Maybe you can look it up.
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I think that the counter personnel should be trained to be helpful. I generally print my own postage online and drop off the items at the post office. The last two times I have had to seek the assistance of an employee. The person I spoke to was rude and not really helpful. The first time I told her that I was trying to do it myself online but it would not allow me to print first class from the USPS site. I was told that she had no idea how that worked and they were not told anything about the online services. I would have assumed that someone there would have been the expert to refer to or that she could have directed me to a phone number. Today I went in to clarify something about an express mail shipment and was told "Well you did not click the right box so that is the way it is" Really? Maybe customer service people should be trained on how to help a customer not just tell them they are wrong. Maybe a short explanation of how to get the desired result next time would have been helpful. It seems that this person just wants you to move along not actually assist.
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I totally agree with you on the rudeness of the personnel here as I always experience it myself. This elder white hair with glasses clerk is always RUDE and has really nasty attitudes. This is such a shame for USPS & we all have to deal with this. Sadly, it is the closet post office to my house or I will have to drive across town to Bear City so I have to deal with this B*t*h each time I have to mail out or pick up something. One time she slammed my packages on the counter and didn't even bother to apologize. She has no skills at all for customer services. Why did they even put her there to do customer service I just don't get it. This is a sad, miserable person. Her knowledge about the services is also very low. She doesn't know s**t and she blames it to the computer. What a shame to have this person working there to ruin the reputation of the certificate of outstanding service posted on the wall (I saw).
• Replied to Connie Richardson


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