A package never arrived. It sat at the post office a month but there was no notification left at my rural mailbox. It was returned to sender. They decided to use UPS to resend. I was mystified to find what seemed to be starbucks coffee perhaps smeared over the top of my white mailbox approximately three times. It has turned mail box to the color yellow. The instructions at the post office say to toss packages over fence. They were stuffed in mailbox so cleverly at one point that it took me approximately 15 to 30 minutes to extricate them.
I JUST RECEIVED NOTIFICATION THAT MY AMAZON PACKAGE WAS "UNDELIVERABLE" AND BEING RETURNED TO SENDER. THE NOTE SAID LOCATION UNKNONW. I HAVE HAD AMAZON PACKAGES DELIVERED TO MY ADDRESS ON TINKERBELL FOR THE LAST TWO YEARS AT LEAST TWICE A WEEK. I HAVE A MAIL BOX AND SPECIFIC INSTRUCTIONS FOR DELIVERY. THIS IS NOT ACCEPTABLE. AND THE PHONE NUMBER IS CONSTANTLY BUSY - I CAN'T EVEN LEAVE A MESSAGE AT THE POST OFFICE.
This branch is full of incompetent and uncaring jerks. They constantly list packages as delivered when they aren't. Sometimes they show up later in the day or one or two days later and sometimes never. They lie to your face and say package was delivered. Then they say only recourse is to file a claim with the shipper, they are the shipper.
HAVE SENT GIFTS 5 TIMES..................FIRST ONE "RETURNED UNDELIVERABLE" "INCOMPLETE ADDRESS" ALTHOUGH I'VE VERIFIED THE ADDRESS.....................THE GUY IN CHARGE THERE IS A JERK!!!!!!! I'VE SUBSEQUENTLY TRIED TO RE-SHIP TO EXACT ADDRESS (VERIFIED BY PROPERTY RECORDS ALSO) AND STILL "UNDELIVERABLE" INCOMPLETE ADDRESS.............THESE ARE GIFTS THAT I'VE ORDERED ONLINE AND SHIPPED..................YET ALL RETURNED.........THIS IS GARBAGE!.....................THINK THE GUY IN CHARGE IS PISSED BECAUSE I FILED A COMPLAINT! POST OFFICE NEEDS TO GET A HANDLE ON THIS!
Frustrating!!!! Very disappointed with the Big Bear post office. THREE times I have sent something certified mail and they never once received a notice for pickup. She went in to pick up her package to be told they couldn't find it and they won't look for it without a tracking number. It was sent to her PO BOX. WHY WHY WHY wasn't there a notice given to her to pick up her package? How can I get a package to Big Bear? The Post Office has been NO HELP. VERY DISAPPOINTED. PEOPLE NEED TO GET THEIR MAIL!!!!
I just moved here 2 weeks ago & already have issues with mail delivery. I have gone to the post office to look for packages & they have either sent them back or lost them. Tracking info shows my packs at the post office but nobody knows where it is! Everyone is always complaining to them about these issues & they just look at you with a blank look on their face. It’s very frustrating! No one is helpful- no customer service. They should shut them down!!!
Yeah that would be real smart to shut them down then it would make the problem even worse think about it and we'd have to go to that down to Big Bear Lake and make that place a madhouse
• Replied to Nlopez
pick up your bleeding phone have been trying to get you to locate the pkg sent to you on Friday because the lazy clerk on Friday July 10th AAR ONwas too lazy to look for it because of it only having my street address. I have had my po box in sugarloaf for nine years have proof renting this box i248 sugarloaf. so s of today Monday it is your bbcity office dot not return to sender I will come pick it up. although all the scathing. reviews I have read are warranted for this branch.
the big bear city post office is a joke. We had big bear lake post office for a few years. but had to change when we moved to big bear city. The BBC post office is horrible. The employees re not nice and friendly, they will not look for packages although you have been notified it's there. they will not put in your p o box if the p o box is not on the package, even when you call and ask them too. We have had this post office for 15 or 16 years, and they still do not look to see what box number it goes too. Horrible post office, And they cannot use the excuse that they are too busy, I have been there so often and they are always chit chatting, not doing work
Hi i expect a package 3 weeks ago and they send it to you and you send it back, even when i have a PO BOX in big bear lake and is in the package, this is the tracking number.. can you please hold it for me .. is under Carlos Haro.. address 544 wallace ln. Bbc 92314.. my po box is 960 bbl 92315.. tracking #92748909858751571267016489. My phone number is 909 230 1723.. Lupita Haro
I live in Big Bear City on mount doble I have the worst mail carrier ever!!! for months now! sometimes I don't get my mail for a week or more!!! LAZY! and of course won't answer their phone, small-town bologna!
Big Bear City P.O. Ruins the small town feel of this great city. Ron the postmaster is a very unreasonable man. I was expecting a fed ex pkg and Left my phone number with Matt to let me know when to come pick it up. Apparently Ron refused it but the wonderful Fed Ex guy delivered it directly to my home. There was nothing the post office had to do but call me and I was going to pick it up.
My phone company doesnt recognize my physical address as a valid address and doesn't ship to PO boxes so per the advice of one of the postal workers I had it sent to the Big Bear City Post Office address with my box number on it as a unit number and still my package seems to get refused this happen to me a year-and-a-half ago and I had to have a phone shipped to me again so I called Ron the post postmaster at the Bear City Post Office and requested that he not refused my package this time he stated that I would have to pay a shipping fee for him to not refuse it and put it in my PO box and that they wouldn't refuse it this time and amazingly he did refused it anyways and my phone is on its way back to the phone company and I just don't understand why I can't get my packages so thanks for the great advice and thank you for lying to me mister postmaster
• Replied to Pa
I am very upset because every time I mail something in Big Bear City to my family in Las Vegas it either getd there 8 days after I send it or not at all. I have no problem when I mail things in Victorville.
the post office in Big Bear sucks!! Why would they take a package from UPS or FedEx when they know damn well they're going to send it back because they won't deliver to your house! I've lived here for 10 years now and it's always the same. If you don't get it when they have it in the post office they will send it back! This crap has gotta change.