Lived in Azusa for 6 yrs and never had this happen before. At my apartment building we got a new mail person to deliver our mail and we have been noticing that all our packages are sent back to the place we purchased them from. Today I figured out why, the mail person is too lazy to go and drop off the packages to the unit number and clams it’s an incomplete address, I confronted them and on my package he was about to return to sender had my complete address and unit number on it... this is so frustrating because I called to complain and the Azusa post office never answers their dumb phone.
No one ever answers the phone. Tried multiple times on several days. There is no message box that we can leave a message to return my call.
I then went to visit the post office to talk to the manager. It was a long wait because I stood in line to wait for my turn to speak to the front desk clerk. Then, waited for manager to be free from his phone calls.
At the end, I forgot to ask for his business card. Now I have other questions and have to go through the whole process again.
I wish they have someone responds to emails.
Need to know that two my checks for the 1st and 2nd week in Jan. this year were not delivered. I have contacted both parties and have had to Pay $30;00 to stop payment due to not delivery!!! Both mail envelopes were pick up at my house. So somewhere along the line they got lost. Due the crime rate I had to cancel the check. Other checks that I have mailed from either this post office or other ones have made it safely to the persons. Please respond and let me know what you are going to do about it! A very unhappy costumer.
by far the management at this post office is a joke, fat tall white hair latino guy in his 60s, fat and lazy ,complete liar ,he should be investigated criminaly .they steal mail ,say they tried to deliver, they said I moved ,such a sham, and then the carrier fat and lazy to old latino lady liar as well...cant understand why they have their jobs the 2 of them.they are disgrace to usps...
Our mail is consistently being delivered to the wrong address and we are receiving other residents mail. Recently a package of ours was delivered 3 blocks away. Luckily good neighbors and turned it in to us.