I have called the AV Post Office at least 20 times in the last 2 days - they do NOT answer the phone and the lock on my mailbox isn't working. How are they delivering my mail and how am I to get my bills when NO ONE ANSWERS THE PHONE! INCOMPENTENT NINCOMPOOPS!
This is the second time your mail carrier has hit my mail box causing extensive damage. The first time was July 9 2018, and then yesterday (June 12.2021) which I caught on my Ring camera between 12:30-1:30pm. This time my mailbox is now so distorted the inner locking door will not close or open, and the exterior door will not stay close. This was an expensive locking mailbox costing me over $120. This is considered property damage, and needs to be addressed immediately.
Mailman attempted to hit my daughter while she was driving down the street with my grandson in the car .and passed her laughing. Then he proceeded to leave a notice in our mailbox saying we needed to fix the ground in front of the mailbox which there is nothing wrong . And now yesterday he passed our house and didn’t give us our mail . He is a complete asshole and he could have not only wrecked into my car but he could have injured my kids . And now won’t give us our mail . I’m sure that it is illegal to not give us our mail .
I had an attempt delivery on 2-1 to be delivered on 2-2 that has never came. Attempt to call post office and customer care after 6 more days. Never contacted any one who could help or tell where the package was. VERY FRUSTRATED, AVDRY SPECIAL PACKAGE LOST IN THE POSTAL SYSTEM. WILL HA E TO GO TO STAND IN LINE. THIS IS SO BAD!!!!!
The USPS tracking showed my package was delivered to my front door on Saturday, January 30, 2021, at 8:47 AM. did not receive the package and nobody appeared at my front door at that time according to my security cameras. I would like a resolution.
I have mail that does not belong to me. There were two packages dropped off today that are not mine as well as two envelopes from before.
Please have them wait for me to come to door next time and I will give it to them.
MY MAIL, A UPS PACKAGE, WAS DELIVERED TO THE WRONG ADDRESS TODAY. 12/9/20. PLEAEE MAKE SURE YOU DELIVERY PERSONNEL DOUBL CHECK THE ADDRESS AS MY PACKAGE WAS SITING IN MY NEIGHBORS PATIO INSTEAD OF MINE. IT NOT HARD TO READ NUMBERS!! PLEASE BE CARFEUL WITH OUR PACKAGES!!
Missing mail... package says delivered and in mailbox and my locked box is EMPTY! Plus there is no way 8lbs is soap making products went inside our mail box.
We got no mail at all yesterday even though our daily digest showed 6 pieces and 3 packages.
No local phone number to call and if you go to the post office you will wait literally hours and leave frustrated with no answers.
The hell is wrong with the mailman some days he doesn’t come but he usually comes the next day now it’s been two entire days I saw him down the street delivering one package and then booking it full speed past everyone else’s house lol what...this dude is high as a kite
Exact same issue we are having. Said it’s in the mailbox, there is no way it would even fit and we didn’t get mail at all yesterday.
• Replied to cheri Campbell
in apple valley
Our mail carrier has not been here in 2 days. Placed a card in the mail box yesterday Dec 7th 2020 to go out. Mail carrier never came by. Same issue today Dec 8th 2020.We need our mail please. Haven't been able to get through to the AV post office phone number which is 760-247-0640. No one answers. The 800 number is of no use either,
I have not received any mail for 3 days, store ad get to my house late Friday. I don't understand. I always get mail everyday. Where is it. No one is answering the phone when I call. Please reply, I see a mail truck at 7:30 PM driving around not sure where it is going.Let me know if I should drive down to the post office to speak to someone.
Mail delivered Sunday great but it was Wed. mail grocery stores ads/promotions etc. Left mail box unlocked, 21 residents get their mail from this community mail station 2nd time in two weeks left unlocked.. NO mail delivered Tuesday (Monday holiday)?. Called over 12 times no answer,, sent email that was listed on AV Post Office site UNABLE to deliver.
800 number NO way to explain situation. Not Good.....
This is unexceptable, WE HAVE BEEN WAITING 7 DAYS FOR OUR PAY CHECKS. You like to get paid and put food on your families table. How would you like to tell your kids we have yo wait to get groceries because the mailman doesnt do their job. Thanks this isnt the first time youve lost our paychecks. Unhappy!
I was expecting a delivery of a package from Amazon yesterday. It was not delivered. The reason given to Amazon was no access to my door or driveway. That is no way true. My door is directly on the street. And then today I find the package was returned to Amazon. Where's the good service that I used to have?
I have been trying to call the Apple Valley Post Office since 9:00 a.m. No one answers the phone. This is unacceptable. I am reporting that a package due for delivery yesterday was noted, "not able to be delivered due to animal interference." Security cameras at the home show mail being delivered but package not left. No attempt was made and there was no animal interference. This is fraud. I paid for First Class, Flat Rate, Three-Day Priority Delivery. NO ATTEMPT WAS MADE TO DELIVER. We have proof!!!!!
We have not received any mail were going on the 3rd days there is a problem where is our mail we staked out the post Bob a mail boxes last night because we're afraid someone is going to steal it my cameras are on it no mail delivery
I am having the same problem. Was there any resolution? I can’t get ahold of the office
• Replied to Ricardo Bernardino
I literally get my mail delivered every other day...maybe. That’s IF my mail carrier decides he feels like it. I get nothing for a couple of days and then my box is overflowing with a backlog of envelopes. That tells me that he’s a lazyass. Horrible service at Apple Valley PO!!!
Why am I getting paper mail but not packages? I have tracked 3 packages to Apple Valley post office, one dates back to June 15, it's now June 29th. Why are my packages not being delivered. I have paid for these items but Apple Valley Post office is keeping them. Isn't this illegal? I don't even have my prescriptions mailed anymore, because I don't know when I'll get them, if ever.
Really tired of my packages not being in my mailbox, when USPS app says delivered there with date and time. There is always someone at home. The mail carrier is lying. I am missing several packages that the postal worker claims to have delivered. Disgusting work ethic! I have had tracking numbers from merchants that I track, some packages have sat in Inglewood, and LA for over a month, when package arrived the label had an entirely different tracking number on the shipping label. Someone obviously has a lucrative racket going on, my Amazon package with an entirely different tracking number on it was still linked with the tracking number from Amazon. When it delivered I received notices from USPS and Amazon saying package was delivered. But I never received a package from Amazon with the tracking number they provided. I received a package from Amazon with a tracking number no one had, yet the foreign number, when delivered, triggered original tracking number from Amazon. This needs to be investigated, some one has a pretty high tech theft ring going on and is making billions off stealing packages from hard working people. People who have no recourse, without tracking number provided by the merchant on the package how do you prove a theft? Mail is considered a federal agency so I know the federal government has the resources and the technology to FIX THIS NOW!!
We have had numerous packages Now undelivered or lost by this P.O.S. P.O.!!!!!! We have to go back to the vendor and get refunds and then re-order and then not get that package either!!!!! They are delivering Amazon packages ahead of everyone else's mail. The USPS doesn't work Jeff Bezos, THEY ARE SUPPOSED TO WORK FOR US!!!!!! You remember, The Tax Payor.
I’m highly disappointed with this post office. I don’t even live there and I sent a gift to a friend out there and they have yet to deliver it and no one can answer any questions because when you call, the fax machine picks up. It’s been well over a week since it was supposed to be delivered.
It has been 2 tow days sense we have seen a postman in our area branding iron and lockout. I need my mail, maybe you do not need money, you have a government job. They is the recount time I have contacted you. Get of you ass and do your job
I just want to say, that the service at the Apple valley post office is horrific. I have made 2 attempts to pick up packages at this facility, and 20- 30 people in line . And this morning at 9:30 that many people in line, the package pick up window was closed, and 1 person working in the lobby. This is totally unexpectable. I hope this gets to someone who cares about the customers, which truly pay the salaries of employees. To do a terrible job .
With all of the people out of work, I wpuld think temp employees could be put in place to quicken the flow. Or Contract employees.
Hi my name is Harry L Marsden... I received this letter which is about INFORMED DELIVERY INVITATION CODE. I got this code number, but I’m kinda of lost. I don’t know what is this about! I don’t remember applying that.. mmm maybe my wife did, but she has not mentioned to me about this one. Is it too much to ask if you explain to me what is that? It is extremely important that you email me back I provided the email address earlier.
Thank you and looking forward hearing from you once I check into my email.
What is going on with the post office in apple valley CA I went by there to drop some mail looks like a pig sty trash everywhere weeds are knee high whoever is in charge should be ashamed of themselves
I am very disappointed in the mail service in Apple Valley. I had three big packages that were stuffed in my mailbox plus my mail and my box is now broken I cannot close it I need to talk to a supervisor and when I call it disconnects me. It just has a beeping noise after it rings. I have pictures that I took of the three items that were stuck in my mailbox to the point where I could hardly get them out and my neighbor across the street is can verify that. I am a senior and this should not be happening.
I received a yellow bag requesting food donations. I set it out as instructed ( i did this at 6:30 am Saturday ) the mail carrier left mail and kept going. I caught up to her a block away and asked why she didn’t pick up the bag of food. She said she didn’t see it. Hard to believe because i put the items in the yellow bag right smack side of my oversized mail box. It has hailed and rained. I’m really upset that she didn’t pick it up on her return on opposite side of street. Food gone to waste
This Apple Valley post office is the most unsightly post office I’ve ever seen you have weeds 4 feet tall trash blowing everywhere why don’t you spend some time or send one of your postal carriers out there or hire an outside company and have your post office cleaned up. You are a representation of our commmunity You should be doing better
I have a package that was reported to have been delivered to my door...left on porch....but I never received it. I called the couple neighbors who usually end up with my packages ans they didnt get it.....the tracking number was 9461 2096 9993 8725 5838 34..I sent a note to the ebay seller and they said it was my responsibility. Cant get anyone to pick up the phone at the PO. This has happened so very many times ...You have usually found it. this is about a 5 pound box Thank you for anything you can do. I will keep calling
I just spent 20 frustrating minutes trying to get through to a human being. The menu for the 800 phone number just sends you around in endless circles, never taking you where you need to go. Then the number for my local PO in busy non stop and you can't get through. I just needed a simple question answered! This B.S. just contributes to the slow death of snail mail!!!
We have had SEVERAL packages that were not delivered the day they were "out for delivery". We are open the same hours as the post office. However, somehow our packages NEVER get delivered to our office. So here I am on my lunch hour because the postal worker was to lazy to come inside to deliver yet another package.
Today March 14, 2017 at 4:00 p.m. the USPS worker delivered our package to the next door apartment. It is very clear in the package addressed to Apartment 5 but the USPS worker delivered it to Apartment 4.. It's good that our neighbor is honest. Please Mr. USPS next time when you're working put your mind and heart into it so our mails/packages won't be lost.
how do i change my house numbers? the next street over-the people have the same house numbers as me. when they get my mail-if they like it-they keep it. they even admit to this!!!! It is happening more and more!!!! Dont know what to do!!!! Anybody??????