Your telephone number does NOT answer! As soon as you "answer," I get cut off! Happened half a dozen time so far today!
2nd item: When I searched for telephone numbers for the three USPS offices in Yuma, two gave the 1-800 number, the other gave a FAX number!
Your web site and telephone service need improvement!
My big issue with post office is that all my delivery packages are in ky front door like if they just threw them there and no ring in the bell before they use to knock and hand them what if.my neighbor thankfully knocked and told me that thats disrespectful of the post iffice
Have a question about mail picked up. If you receive mail with no return address and no postage what happens to it. I think I had some mail that was put out and I'm sure it had no return label or postage.
On 06/09/2017 I dropped off a Hold Mail Notice with the clerk in the Post Office on 4th Ave and even told her the dates listed on the card,from 06/12/2017 to 06/17/2017 and that I would pick up my mail on the following Monday.I had a bad feeling when she took the card and tossed it onto the counter.Today.0615/2017 I arrived back in town early and I just knew she did not do her job right and I stopped at the Post Office and found 9 pieces of mail,including the Hold Mail notice CRAMMED into my mail box.This is about the 3rd or 4th time this has happened.Can someone tell the clerks that the HOLD MAIL means do not cram it into the mail box?
I am reasonably sure she is a new worker because when I entered and stood in the line she would repeat over and over to each customer -welcome to the United States Post Office -Yuma AZI would bet that everyone that was in the line was sure of where they were at.If she would have merely said can I help you and the get it right that would have been plenty.
Thank you,John Sherwood
Until I have to place a Hold Mail Notice again.
I need to make an appointment for passport. Every time I call I get a busy signal. I have called 15 times! How duo I get through? Is there a secret. Crazy that there is not at least an automated service of they are top busy to answer.
This is more of a complaint: ok we have a regular mail man don't know his name he is great-but, who ever subs for him or is new---today my mailbox was stuffed full of mail my first thought was a magazine I didn't order that...well every pc of mail in my box was not even mine-it was my neighbors...now, mistakes happen only this is the second time...I Need a job and can read addresses--if you are hiring--I could take over this route--
Same issue as others. Line is always "busy". I need to ask about a "delivered" package that was not in my mailbox. I'm probably gonna have to drive all the way down to the post office to figure out whats going on.
This post office is HORRID at answering their phones. Regardless of the time and date you call, you will ALWAYS get a busy signal. Its ridiculous!!! Either get with the 21st century and put in an automated system or hire someone to answer more than one line of calls. This is absurd!