Blonde woman working the counter is extremely rude and impatient with elderly people. I wanted to make sure the manager was aware because it didn’t seem to catch any of the employees attention but all of us in line noticed. I tried calling location multiple times but no one answers the phone so I’m starting to think customer service isn’t a big deal for this location. 5 people working including what appears to be two managers and not one person can answer the phone. Very unimpressed!!!
Hearing aids were delivered to Hopi Station Scottsdale AZ on 30 Sept 20 says from tracking number but from tracking info the package is still there for over 10 days. Just put on a truck going to main office. Hard for me to come to PO to solve this problem as I live in Aitkin, Mn. I worked for this company for 35 years. I have tried to call this station and can't get ANYONE to answer the phone.
Employees refuse to deliver heavy packages - they lie in order to get you to pick them up at the Post Office. Make believe you were not home - do not even bother to put in secure lock box at mail box location. Extremely poor service. Refuse to answer phone at Hopi Station as well. Union employees - cannot fire them - they are pathetic.
I have had my packages lost several times. I have mail that was to be delivered on 4/14/20 which I have pictures of from the post office (a service I subscribed to when I moved) it has my correct address on it however I only received 1 item out of that bundle. The other items are missing and are very important.How do you have the correct address for all items and only deliver 1?
Awful postal service. We live in zip code 85258 off Indian Bend. We have informed our carrier THREE TIMES not to deliver the mail of the previous owner of our home....and attached a letter and the mail. We are now getting mail from homeowners in our community. This has to stop......Sands Scottsdale
Your office refuses to deliver my business mail and personal mail
we need to receive our mail to run our business here in 85258 (Las Brisas). Some problem exists between your office and our subdivision, Las Brisas that mail delivery has been halted by your office. This is unacceptable because our clients who HAVE PAID for your service are prevented for another day to do business with our company. Please give me a way to retrieve my mail that you are holding without explanation. All of it.
In 85258 we have a great postal carrier named Don. If Don is off, his replacement does not come into the office (yes this is during working hours) and deliver our mail and take outgoing mail. He drops it in the drop box and keeps on going. We have a drop box outside to be used when the office is closed. I know he was trained because I've seen him in training. Does this man with a dark mustache and dark hair not care?
Why is the phone at the Hopi branch not answered when I call to talk to someone about an issue?
I have repeatedly heard bad things about this branch and it's manager. Let's not make it true.
Let's start working together.
ASU diploma arrived in the mail yesterday. It came in a sturdy cardboard mailer, clearly labeled DO NOT FOLD and USPS APPROVED FLAT. What do you think the brilliant postal carrier did with that piece of mail? yep....right down the middle. ' didn't even have the courtesy to deliver it to my front door.
The phone always rings busy. In the past year I have encountered countless issues. I wasted an entire day waiting for a delivery of a registered item that was "out for delivery". The mail person came and didn't have it. His response, "don't know what to tell you buddy." Very professional.