Fayetteville Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

12 W Dickson St, Fayetteville, AR 72701

Contact Numbers

Phone: 479-442-8286
Fax: 479-442-8880
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 1:30pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 11:00am, 12:00pm - 3:00pm
Tuesday 9:00am - 11:00am, 12:00pm - 3:00pm
Wednesday 9:00am - 11:00am, 12:00pm - 3:00pm
Thursday 9:00am - 11:00am, 12:00pm - 3:00pm
Friday 9:00am - 11:00am, 12:00pm - 3:00pm
Saturday 9:00am - 11:30am
Sunday Closed

Routine processing has resumed. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Cb Craft
1590 E Joyce Blvd
2.3 miles away

4500 S School Ave Ste P
2.6 miles away

190 W Cimarron Pl
3.7 miles away

2811 Springdale Ave
4.2 miles away


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I have the "Informed Delivery" app and receive notification as to what mail I will be receiving that day. On 12/15/2020, I was notified I was to receive two pieces of mail. I know which mail it was. I received zero mail on 12/15/2020 and have not received the two pieces of mail in question as of today 1/5/2021. I have tried to contact the Post Office by telephone several times to no avail. I have let the telephone ring for five minutes with no answer. On other occasions, the phone relayed a "busy" signal. I mentioned this situation to the carrier who said she would look into it. As of today, 1/5/2021, I have received no response. WHERE IS MY MAIL !


Every single month I have a BOTM package that ships to me here in Bentonville. For some reason there's always a 2-3 day delay once it arrives at Fayetteville, delaying the expected delivery date every single month. Why are they sooo slow in Fayetteville? Every other mail center receives/ships out w/in the same day!


USPS service sucks! I have a package that has been setting in Fayetteville since the 15th. I have the tracking number. No one can explain why it stopped moving or when it will start again!


I have had a package stuck at the Fayetteville Distribution Center since Sept. 17th!! Have filed a missing package complaint, they said its been resolved, but still zero movement on my package after 4 days. The package is insured and was supposed to be delivered on the 21st. The incompetence is hard to believe. I feel like this is a impractical joke being played on me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


I am on Fisher Road and constantly getting others mail while my mail is not being delivered or lost. Bills sent out are not received and I cannot get an answer on the phone or in person. Now mailing things at post office. Terrible service. Why are stamps so high and service so bad?


Terrible no one will answer the telephone. Even have another business' phone number listed on their website. What a government cluster %$^*


WORST. POST OFFICE. EVER. Delivers other people's mail to us constantly, and for some reason can't get our packages delivered on the day they are "Out For Delivery". Used to get our mail before noon every day, now we are lucky to get it by 5 p.m.


I have had to buy and install three mailboxes this year. The first (a very expensive wrought iron one) was destroyed by a hit and run. The second was rejected by the mail carrier, who told me to install one on a post at the curb. That one was vandalized and mail thrown down the hill. The third one, which I had put in last August, has now been robbed once and vandalized this week. It was expensive and new and is now wrecked. I am 86 years old and handicapped. I cannot get up the slope to the box as it is and I cannot keep an eye out for vandals. I have tried repeatedly to call you but the phone is never answered. I am at my wits' end trying to solve this and pay for all the damage!!!


I have been out of town with my mail held. I have a package which was delivered, and a notice left. I've been informed by the sender that my package is being held at the post office. However, if a notice was left, to me that means it is not held with my held mail otherwise notice would not need to be left. I've tried over 2 days many times during "office" hours, and the phone just rings and rings. I will try to call the joyce St. office based on another review. How can there at least be no message on the phone or someone assigned to ANSWER THE PHONE.


The most highly incompetent group of government individuals I've witnessed in my life. On one occasion our carrier literally delivered one of our packages into our trash receptacle. It was hauled away before we realized what they had done and we've never been reimbursed. Our last package shows as having been delivered yesterday - yet we never received it. Since this location WILL NOT answer the phone, I was forced to call the Joyce St. location to request information about my mail, and was told that it was delivered to another residence with the same last name - halfway across town. I am now forced to go to the post office in person to find the whereabouts of my package and pray it can be retrieved. Horrible. Terribly incompetent. I'm considering getting a P.O. box. I cannot afford to lose any more items. This is costing a fortune.


Personally, I am really sorry that Amazon has decided to ship many of my purchases by USPS. They are often delivered late, especially if delivery day is Sunday. It is obvious to anyone watching the tracking that such items are in the posession of the Fayetteville, AR post office early in the morning and are flagged in tracking as "out for delivery", yet never quite make it here, even with daily mail being delivered. Whatever Amazon is paying you to deliver packages, it is too much. I intend to find some way to notify Amazon that the Fayetteville, AR post office is unreliable and should be avoided. Check out this tracking number: 9361289680090409689630 due Mon Dec 4.


Just moved four weeks ago to new address on Tanyard in Clabber Creek - zip code 72704. Four times in four weeks I have received my neighbor's mail. No telling who is getting my mail. Please tell your carrier for Tanyard Drive to get his/her head out of the derriere.


Been having trouble getting bills in the mail in a timely manner. Two months ago I never received my credit card bill and was unaware of it until the following month. This could have screwed my credit up. To this day it still hasn't arrived. So far this month I have yet to receive my cable bill or my car payment bill which is due May 16th. Spoke with cable company and they said bill was printed and sent out on the 28th of April. I do not know why my mail is not being delivered on time but it is causing me some serious issues. Can some one please explain what is happening. I can not continue to have this happening because late fees and affects to my credit standing are causing me a lot of grief. This has been going on for sometime now. Just a couple of months ago you sent a supervisor out with you carrier, yet, this is still happening. Am I going to have to get a lawyer to get this resolved? Call me on my cell phone and reassure me or give me a reason why my mail is not being processed as it should be. My # is 479-387-6068. Thank you.

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