Fayetteville Post Office

Po Box Locker, Fayetteville, AR 72701

Contact Numbers

Phone: 479-442-8286
Fax: 479-442-8880
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 1:30pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 11:00am, 12:00pm - 3:00pm
Tuesday 9:00am - 11:00am, 12:00pm - 3:00pm
Wednesday 9:00am - 11:00am, 12:00pm - 3:00pm
Thursday 9:00am - 11:00am, 12:00pm - 3:00pm
Friday 9:00am - 11:00am, 12:00pm - 3:00pm
Saturday 9:00am - 11:30am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Cb Craft
1590 E Joyce Blvd
2.3 miles away

Greenland
4500 S School Ave Ste P
2.6 miles away

Farmington
190 W Cimarron Pl
3.7 miles away

Springdale
2811 Springdale Ave
4.2 miles away

Reviews

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We have not received any mail since last Thursday. No trucks have been down our street. So…we aren’t the only ones. What gives?
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Our mail man never picks up our going mail. We have to take all of our outgoing mail to the post office ourself. And getting anyone on the phone to find out why this is, is impossible.
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My address is 2330 Stonecrest Drive, Fayettville, Ar 72701. I have not received any mail since last Wednesday. Doesn’t seem possible. No one answers at the Fayetteville post office and no other way to contact post office.
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I hate that my mail has to be routed through the Fayetteville distribution center. Doesn't matter which side of the country my mail/packages come from, it will physically bypass my home city and travel the extra 150 miles to the Fayetteville distribution center where they may send it straight on to me, they may sit on it for a week before sending it out, they may send it to not only the wrong town but the wrong county where it will have to go back to Fayetteville and they stare at it for an additional three or four days wondering why its there again before sending on to me, or they straight up lose it entirely. My mail races across the country until it gets to Fayetteville, and then it just stops there waiting for them to do something wrong with it days later. I wish we could impose sanctions on dysfunctional post offices like this one. This is by far the worst distribution center in the entire nation!
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I send packages to my daughter weekly. FedEx and UPS always arrive. Most packages sent by USPS never arrive. An Apple Watch, two custom made fall wreaths and now to custom made Easter Rabbits. All theee times they were “delivered” nothing was on the porch, nor was the postal worker seen on the Ring camera. Concerned about this and will now file a formal complaint.
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My Xmas package was at the Fayetteville Post office & they sent it back!!! I needed that package so bad. They said no such address & that just isn’t true!! My address is P.O. Box 1242,Farmington,AR 72730. The Farmington Post office told me that any time I ordered something to send it to my P.O.Box # & they would get it to me!! Fayetteville never sent it to the Farmington post office!! Now I believe my package is still at Fayetteville & they told us it wasn't there that they sent it back!! Because there is no record at DHL THAT THEY SENT IT BACK TO THEM.THAT IS WHERE IT WAS BEFORE FAYETTEVILLE GOT IT!!!! Then where is my package that I paid shipping for!!! I needed it so bad. I live 15mins. from the Fayetteville Post Office when they had trouble finding a P.O. Box at Farmington why didn’t they call me I would have come & got it!!! But NO JUST SEND IT BACK & RUIN XMAS FOR ME!!!!!
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We did not have any mail service today.
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It’s pointless trying to call. They have their answering machine set up to say the office is closed 24/7. UPS transferred my package to the Dickson St. Post Office over a week ago. It’s been sitting there for days. I guess no one is trained on how to do transfers? I doubt they’d be able to locate the package if I went there in person to pick it up either.
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My package keeps circling back to the Fayetteville Arkansas post office. Thought I was calling the post office, got a worthless answering machine somewhere in the swamp. Worthless government crap bureaucracy!
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Let's remember that the US Post Office has been privatized. Not that bureaucracy isn't frustrating, but I don't think you can blame this on the government. We did bail them out not long ago. Seems as if that money is not being put to good use.
• Replied to Matt Berkebill

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Yesterday, our package worth $75 was balanced on top of our newspaper box beside our mailbox! Please notify our mail carrier for 17841 Wheeler Rd, Fayetteville AR to NOT do this again!!! Thank you!
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Literally called 5 times, rang for 5 minutes each, then hung up on me. Seriously?
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Had questions about repairs needed on my neighborhood cluster box and couldn't get anyone to answer the phone any time I called. They just let it ring for five minutes every single time. Terrible.
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Mail carriers In Fayetteville, Ar please, please stop shoving packages in the mailbox that should be put at the front door. Received a package yesterday that took forever just to get it out of the mailbox and in turn the latch on my mailbox was damaged. This is just ridiculous. I don’t think this is asking too much.
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I have asked multiple times for my delivery person NOT to shove packages in my mailbox. This has happened over and over again. I am frequently having to return items because they are damaged. I have personally caught the driver cramming stuff in and confronted them myself. They will not get out of the vehicle ever and frequently packages are not delivered as shown. Most recently this week the latch on my mailbox was broken and I arrived home to find it connected with a rubber band! This is absolutely ridiculous and I am tired of expressing this complaint. FIX IT!!!!
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I have the "Informed Delivery" app and receive notification as to what mail I will be receiving that day. On 12/15/2020, I was notified I was to receive two pieces of mail. I know which mail it was. I received zero mail on 12/15/2020 and have not received the two pieces of mail in question as of today 1/5/2021. I have tried to contact the Post Office by telephone several times to no avail. I have let the telephone ring for five minutes with no answer. On other occasions, the phone relayed a "busy" signal. I mentioned this situation to the carrier who said she would look into it. As of today, 1/5/2021, I have received no response. WHERE IS MY MAIL !
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Every single month I have a BOTM package that ships to me here in Bentonville. For some reason there's always a 2-3 day delay once it arrives at Fayetteville, delaying the expected delivery date every single month. Why are they sooo slow in Fayetteville? Every other mail center receives/ships out w/in the same day!
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USPS service sucks! I have a package that has been setting in Fayetteville since the 15th. I have the tracking number. No one can explain why it stopped moving or when it will start again!
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I have had a package stuck at the Fayetteville Distribution Center since Sept. 17th!! Have filed a missing package complaint, they said its been resolved, but still zero movement on my package after 4 days. The package is insured and was supposed to be delivered on the 21st. The incompetence is hard to believe. I feel like this is a impractical joke being played on me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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I am having a similar issue with a package where they have also said that it is resolved. Did you eventually get your package and how?
• Replied to Steve Babcock

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i am also having a similar issue it’s been there for 4 days no movement
• Replied to Steve Babcock

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I am on Fisher Road and constantly getting others mail while my mail is not being delivered or lost. Bills sent out are not received and I cannot get an answer on the phone or in person. Now mailing things at post office. Terrible service. Why are stamps so high and service so bad?
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Terrible no one will answer the telephone. Even have another business' phone number listed on their website. What a government cluster %$^*
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WORST. POST OFFICE. EVER. Delivers other people's mail to us constantly, and for some reason can't get our packages delivered on the day they are "Out For Delivery". Used to get our mail before noon every day, now we are lucky to get it by 5 p.m.
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I have had to buy and install three mailboxes this year. The first (a very expensive wrought iron one) was destroyed by a hit and run. The second was rejected by the mail carrier, who told me to install one on a post at the curb. That one was vandalized and mail thrown down the hill. The third one, which I had put in last August, has now been robbed once and vandalized this week. It was expensive and new and is now wrecked. I am 86 years old and handicapped. I cannot get up the slope to the box as it is and I cannot keep an eye out for vandals. I have tried repeatedly to call you but the phone is never answered. I am at my wits' end trying to solve this and pay for all the damage!!!
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I have been out of town with my mail held. I have a package which was delivered, and a notice left. I've been informed by the sender that my package is being held at the post office. However, if a notice was left, to me that means it is not held with my held mail otherwise notice would not need to be left. I've tried over 2 days many times during "office" hours, and the phone just rings and rings. I will try to call the joyce St. office based on another review. How can there at least be no message on the phone or someone assigned to ANSWER THE PHONE.
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The most highly incompetent group of government individuals I've witnessed in my life. On one occasion our carrier literally delivered one of our packages into our trash receptacle. It was hauled away before we realized what they had done and we've never been reimbursed. Our last package shows as having been delivered yesterday - yet we never received it. Since this location WILL NOT answer the phone, I was forced to call the Joyce St. location to request information about my mail, and was told that it was delivered to another residence with the same last name - halfway across town. I am now forced to go to the post office in person to find the whereabouts of my package and pray it can be retrieved. Horrible. Terribly incompetent. I'm considering getting a P.O. box. I cannot afford to lose any more items. This is costing a fortune.
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Personally, I am really sorry that Amazon has decided to ship many of my purchases by USPS. They are often delivered late, especially if delivery day is Sunday. It is obvious to anyone watching the tracking that such items are in the posession of the Fayetteville, AR post office early in the morning and are flagged in tracking as "out for delivery", yet never quite make it here, even with daily mail being delivered. Whatever Amazon is paying you to deliver packages, it is too much. I intend to find some way to notify Amazon that the Fayetteville, AR post office is unreliable and should be avoided. Check out this tracking number: 9361289680090409689630 due Mon Dec 4.
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Just moved four weeks ago to new address on Tanyard in Clabber Creek - zip code 72704. Four times in four weeks I have received my neighbor's mail. No telling who is getting my mail. Please tell your carrier for Tanyard Drive to get his/her head out of the derriere.
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Been having trouble getting bills in the mail in a timely manner. Two months ago I never received my credit card bill and was unaware of it until the following month. This could have screwed my credit up. To this day it still hasn't arrived. So far this month I have yet to receive my cable bill or my car payment bill which is due May 16th. Spoke with cable company and they said bill was printed and sent out on the 28th of April. I do not know why my mail is not being delivered on time but it is causing me some serious issues. Can some one please explain what is happening. I can not continue to have this happening because late fees and affects to my credit standing are causing me a lot of grief. This has been going on for sometime now. Just a couple of months ago you sent a supervisor out with you carrier, yet, this is still happening. Am I going to have to get a lawyer to get this resolved? Call me on my cell phone and reassure me or give me a reason why my mail is not being processed as it should be. My # is 479-387-6068. Thank you.
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