This is the worst post office I have ever had to deal with. They never answer the phone and the employees are not respectful and respond with attitude. I have not received mail in over 4 months and they have been no help or care despite the number of times I have tried to contact them. I rate them below a 0.
MY CARRIER HERE AT COLONY WOODS APARTMENTS NEEDS RECOGNITION. A VERY IMPORTANT CERTIFIED LETTER MAILED FROM ATLANTA 6/9 HAD NOT SHOWN UP BY 6/16. TRACKING SAID IT WAS STILL DOWNTOWN B'HAM SINCE 6/11. HE SAID HE WAS OFF 6/17 BUT WOULD INVESTIGATE 6/18. SURE ENOUGH HE CAME TO MY DOOR YESTERDAY 6/18 WITH THE LETTER WHICH HE FOUND AT 35243. IT HAD NEVER BEEN SCANNED IN AT 35243. HE DID NOT HAVE TO DO THIS.
Worst post office I have ever dealt with. They don’t ever answer their phone, they lose mail that they are holding, and today they claimed to be unable to deliver a package even though we were home. Amazon had no difficulty delivering a package this morning. Why couldn’t USPS?
Cahaba Heights Postal Service -- The absolute nightmare of getting someone to help you. They do not answer the phone--EVER. Your tax dollars wasted on people who don't care about anything but a paycheck.
I rented box at Vestavia post office. After paying was told lock had to be changed so come back next day. Went back 2days later and told had to order keys. No indication of when would be in so waited over a week and told my new key didn't work. I said no longer wanted box but just my money back told couldn't do that so told them to call supervisor. They did but then said could only give me $23 of the $46 I was charged. I left without box or refund. I need someone to get me a box in Mtn Brook. Cahaba or Homewood asap with the money I have already paid.
Jkn, that is inexcusable for any business! Especially a "public service"! I am just curious if you ever heard anything after your review? Just asking🤔
• Replied to Jkn
Zero stars. Wish I could rate lower. Our carrier doesn't bother even coming down our street about once a week. Usually its the Saturday fill in. And good luck trying to get them to actually answer the phone.