Smiths Station Post Office

2720 Panther Pkwy, Smiths Station, AL 36877

Contact Numbers

Phone: 334-297-7120
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 4:30pm
Tuesday 4:30pm
Wednesday 4:30pm
Thursday 4:30pm
Friday 4:30pm
Saturday 12:15pm
Sunday Closed

Passport Appointment Hours*

Monday 8:30am - 11:00am, 1:30pm - 4:00pm
Tuesday 8:30am - 11:00am, 1:30pm - 4:00pm
Wednesday 8:30am - 11:00am, 1:30pm - 4:00pm
Thursday 8:30am - 11:00am, 1:30pm - 4:00pm
Friday 8:30am - 11:00am, 1:30pm - 4:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Phenix City Annex
1411 14th St
4.2 miles away

Phenix City
1310 9th Ave
4.5 miles away

Downtown Columbus
120 12th St Lobby
5.0 miles away

4012 Hamilton Rd
5.1 miles away


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Top Notch. Walked in and received great service from everyone including answering a phone call quickly prior to the visit to be sure I had everything I needed. Thanks all - we appreciate you.


I have been trying for weeks to contact this office from our business to confirm the correct mailing addresses for our tenants and there is no answer. I get an automated guy asking for a number that I don't have. So I'm going to have to physically go and ask them because they are either too lazy to answer the phone or the phones are messed up. Either way it's frustrating and I should not have to go out of my way to get their help.


Can you please put any mail that comes for Anita hinson in po box 244


I have been having problems getting my packages then I received an email stating they wasn’t able to leave the package this morning since I had just left home I decided to turn around n go back home. I get home mind u I was only 2mins away. Let’s just say I had no letter stating the box was full. Whomever the mail person is they need to do their job this is 3rd time this week. This nonsense needs to be addressed n stopped asap


I've not had problems with getting my deliveries until lately. Getting letters saying delivery attempted, 4 days later having to leave work to pick up order . One time the excuse was . My driveway was washed out . I drive on it every day . Water was standing in a puddle after a rain . Called 20 times and yet to have someone pick up the phone


I have had no problems at all in the past. Now, there's a tracking number that says the package was delivered 11/19 at 2:10 and I have yet to receive said package. I also tried to call several times with no answer.
• Replied to Jeff green


When you have a fence and sign up stating beware of dogs, this is how the postal workers treat you as a customer. “Killer dogs” written on my package. Lack of professionalism and customer service is not a priority for the delivery men/women.


I am so sick of my Carrier not picking up my out going mail . My bill are being late do to Smiths station deliver person I have never been late on a bill what resource do I have to do about this situation please help


I'm having to pay a late fee because my mail isn't being taken from our mailbox. I had to chase down the carrier to get him to finally take it. I guess I will have to drop all of my outgoing mail at the post office.


Some of the Smiths Station postal workers are not trustworthy. I get a check every week and my carrier is getting lazier and lazier. She delivers when she wants to or not at all. I have been complaining since 1999 and they have changed to many other people, most of who are honest. The one I have now delivers off LR 430 on LR 772 and she keeps the mail until she feels like delivering it. Now after all these years and complaints to our postal manager, I am finally going to r4eport to the OIG. Good luck Smiths Station, I hope they weed out the dishonest people, including the one that runs our location, and keep the honest ones.


I've got the same carrier. I've been complaining for 15 years now. Again yesterday, but to no avail. The postmaster at Smiths Station AL is lazy. He doesn't care about his customers or their needs.
• Replied to concerned about mail fraud

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