Phenix City Post Office

1310 9th Ave, Phenix City, AL 36867

Contact Numbers

Phone: 334-298-7871
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

Bulk Mail Acceptance Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Phenix City Annex
1411 14th St
0.4 mile away

Downtown Columbus
120 12th St Lobby
0.6 mile away

4012 Hamilton Rd
1.7 miles away

1179 Henry Ave
1.8 miles away


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Mail delivery on Lee Rd 208 is terrible. My insurance almost got cancelled because I never received my bill that I was waiting on. I waited a week just like the informed delivery site said. That was a month ago and now I'm waiting on another bill from elsewhere and it's almost a week now and still haven't got it either. I don't understand why people want to get paid but don't want to work. I'm an easy-going person but I can understand why people go postal (excuse the pun) which is not how I handle things. I just wish we could get workers who have good work ethics and pride in themselves. When people are unconcerned about their jobs and are not doing them well it hurts an awful lot of other people.


First, the hours of operation are wrong. They close everyday for at least an hour! Delivery service is sorry. I file complaints but nothing changes. I have mail that don’t get delivered and sometime is found by my neighbors in the roadway. Other are lost forever but in the app it shows it was supposed to be delivered! The postage service needs to be shut down and run by someone other then government. People are tired of sorry service and higher prices. The line can be out the door waiting for service and only one person at the counter working. Typical government operated place. Not a pleasant experience going to the post office.


I can’t wait for places like these to replace people with robots! At least they can be programmed to greet people and I’m sure can make you feel more welcomed and not like you are annoying them and waisting their time! Been going for almost 2 years and it seems like they hire the worse. A bunch of paycheck employees that need to get a pay adjustment 👎 Never again.


Mailing at magnolia Dr always be getting the wrong mail. Barely on time. And when we called to talk to supervisor got hung up ! Like they are not doing their job right. Don’t deserve their pay if they can’t read numbers right or let someone talk to the supervisor


I have to agree. The person in charge of the route is ALWAYS, giving out the wrong mail at the wrong address. And you never know if you are gonna get your mail or not. I thought the mail was sorted at your local post office before being distributed. Which should make it easier for carrier. But apparently the system They have is NOT WORKING.
• Replied to Ashley Ortiz


Mailman in rock Island is sorry , he always late and never knocks when delivering packages 📦


I'm looking for my package es10009972608800001010001gon was supposed to be delivered on sept 24


Demetrius jones lost my package. And had the nerve to ask me to wait to go back to the office and get it. He came back smelling like liquor. I didn't know postal worker should be drinking liquor on the job? I do not want him on my routes.


We have the best postal delivery people on our route. Thank you for great service


I have not received any mail in 5 days and I usually get something everyday not sure what is going in and hope I get all the mail that I haven’t received


I had a box put in my mailbox that I could not get out. If a postal worker has one big door that opens all the other boxes, puts a box in there that barely fits, and when you close the one big door to all the boxes, what do you think is going to happen. The tenant isn't able to get the box out. I think its pretty sorry that you have a postal worker on a route that is too lazy to put a slip in the box, and leave the box at the leasing office for the apartment complex. Whoever runs the Steeplecrest route on Riverchase Dr in Phenix City AL. Please give them some remedial on what too NOT do. Have a nice day.


This postal service SUCKS!! I’ve askwd and left letters in my box asking them to CLOSE AMY MAIL BOX DOOR! When it rains all my mail gets wet, then because it still wasn’t done I left another note and called, the mgr assured me that he would take care of it, I NOW RECEIVE NO MAIL!! Not the first bill or ANYTHING else for 2 months now!!! Sounds like a spiteful person to me! I am reporting this and have a picture of my box with the door left open and slap full of water! And since I can’t get them on the phone any longer I will be going down there with my picture of the mail box. IM SICK OF THIS! I have things coming that I NEED. And just because someone was called out on NOT doing their job doesn’t give them the right to hold my mail!!!!! This is a government service!!!!! I’m going to take this as high as I have to go to get it resolved!! It’s a plastic mail box it makes a click when it’s closed it’s simple For those who aren’t in a hurry and lazy!!!!!!!!
• Replied to Tenant Steeplecrest

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