I have lived in Russellville, Alabama for almost six years on the same street. I have had repeated issues with mail/packages being lost or misdelivered. Our mail carrier until this week left packages on our front porch, but the last three have been left at the post office for us to pick up. As much as the American taxpayers pay for our mail service through our taxes and USPS fees, we should be getting better service.
No one ever thanks the postal employees for the 2000 packages they received before expected or on time over the last few years but every one gripes about the ONE that came in late, was misdirected,broken or lost. Give them a break. I watched my mother put up with us,the public, for 17 years as a Postmaster. Believe me It ain't easy! Thank you carriers,sorters,clerks,postmasters and bulk mail truckers.
I have never lived in a town with a post office this bad. They might as well not exist. I cringe ordering online because it might get sent via the post office. I will be filing a lawsuit as soon as the courts open again against them and I am seriously considering criminal charges.
I constantly get the mail from other people in my neighborhood. Also my mail order packages are delivered to the same numerics but wrong Street. Ex: mine is 440 2nd Street and will be delivered to 440 1st Street or 440 4th Street.
Once is a mistake but time after time is just being negligent.
Russellville post office should not hire substitute carrier with a fear of dogs in rural areas. I was expecting a package today that is greatly needed. My husband was home but I had to go to town. On my return there was a note in my mailbox that she returned the package to post office! The only explanation was one word "DOG"! We do not own vicious dogs. We have one very old med. sized dog and one young small dog. Neither have ever even growled at anyone and the young one is everyone's friend...she gets down on her belly and crawls to their feet with her tail wagging furiously. I have UPS , Fed EX, etc. deliveries almost every day and every carrier pets the dogs. I am not the only person who has complained about this substitute carrier. A neighbor actually spoke to the carrier about her dog and she said the carrier was very rude in her reply. As for me, I plan on only using FedEx or UPS from this point on.
Russellville post office needs to hire a carrier for Saturday who can actually read a name and put it in the correct mailbox. My mail was delivered to my
parents' house or my neighbors house instead of my mailbox.
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