Horrible service. I keep getting the run around about my package. I have ordered this package before from the same company and it was delivered just fine. This time my package was suppose to come on Saturday 2 Jan 2021 but all of a sudden the tracking number was updated to state that the package was returned to post office for address verification. I called Monday Tuesday and Wednesday and the postal office rep stated that it would be delivered the next day because my area had a new carrier. I emailed today and the rep stated that my package had been returned to the sender but I have reached out to the company and they don't have it nor do they see any updates stating that it was returned to them. I keep getting the run around from USPS. BAd BAD customer service.
I have been trying to contact the post office since yesterday but the line is coming busy. I am trying to obtain what time my pacakge will deliver since we are leaving for trip today. But the line is coming busy and you can't contact the 1800 number there is no represetnive available there. This is crazy at least answer our phone calls so we know what time our package will deliver so we can plan accordingly.
If you notice it says not read by postal employees. What's the point?!
I've been trying to call my Pike Road Al post office for 30 minutes and the line has been busy. Suppose it has anything to do with them closing in a few minutes for their 1 1/2 lunch break? And I barely get 30 minutes working my tail off as a nurse.
In the last 6 weeks, my neighbor got a check I was expecting from 2 miles away and I got 2 weeks later, Ive received 5 pieces of a neighbor's IRS documents, another neighbor got my IRS documents. I tried to call the post office to complain but of course can't get anyone on the phone.