Jacksonville Post Office

421 Pelham Rd N, Jacksonville, AL 36265

Contact Numbers

Phone: 256-435-9069
Fax: 256-435-0858
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 4:30pm
Tuesday 4:30pm
Wednesday 4:30pm
Thursday 4:30pm
Friday 4:30pm
Saturday 12:00pm
Sunday Closed

Bulk Mail Acceptance Hours

Monday 10:00am - 3:30pm
Tuesday 10:00am - 3:30pm
Wednesday 10:00am - 3:30pm
Thursday 10:00am - 3:30pm
Friday 10:00am - 3:30pm
Saturday 10:00am - 11:00am
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

300 Alexandria Rd
3.4 miles away

Fort Mc Clellan
267 Town Center Dr
4.4 miles away

6582 Us Highway 431
5.6 miles away

Blue Mountain
3202 McClellan Blvd
5.8 miles away


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A package of mine (Tracking #: 92612903217701571016175245) says that one of your employees delivered it to my address on my front porch/door. & It WAS NOT, one of your "holiday workers" delivered my package to the wrong address (that was verified by GPS). Just last week, one of your employees delivered one of my neighbors' packages to my house with some of my other packages... packages were left outside in the rain on my front porch steps. I understand that you all have "holiday" workers, but they should be trained to deliver packages with respect as they would want theirs's delivered. & They need to pay attention to detail. Mine & one of my neighbor's address numbers are very close. The "holiday workers" that you have hired give our regular mail carrier(s) a bad name & it's not their fault.


Jacksonville PO is very neglectfull, I sent a birthday card to my grandson last friday 7/22/22, and he still has not received it. Granted i put wrong house number 262 and it was suppose to be 260. They do receive items there een with wrong number. This is unacceptable. Especially it came from Florida.


I am thankful for my postal workers . Rain sleet or snow . They are not perfect , who is ? Who else works under the conditions they do ? They deserve their pay and deserve a Pat on the back and thanks .


On 12-5 2018 a package for Christmas was suppose to be delivered usually the one that usually brings my packages usually leaves them on back porch, said they tried to deliver well didn’t fine no pink card telling me to pick up at post office! That was gift for granddaughter, thanks for nothing


I took the day off because I was having a package delivered to my house. Rush postage so I could get it today. I was home all evening and the postal person made no attempt to leave the package, no horn blowing, no door bell ringing nothing...yet for some stupid reason....as several times before...she made no attempt to deliver my package. NO wonder the postal service is in such turmoil. She was just to lazy to either get out of her vehicle, or stick the package in my mail box or lay it on the porch it was not that big a package. I have railing and a gate on my porch, just so packages can be left without the neighbors dogs running off with my packages. It also keeps anyone from seeing packages from the street. (( Strange on several occasions she has left my packages laying in the yard when all she has to do is lay it over the short gate on the porch)). I need this package delivered on time ...I had to pay for postage to get it delivered...so make your employees do their jobs, or hire competent people who will!!


I live next to the post office, and work from home. Virtually every time I receive a package or letter that requires a signature, the carrier puts a notice in my mail box and I have to come to the post office the next day to pick up the item. I've spoken to the customer service person working the counter three times about this, and have even suggested that the carrier can leave my item at the post office, instead of on his truck, so that I can walk over to the post office and pick up the package the same day - versus having to wait until the next day to get my package. One time, they must have called the carrier because he came back to my house to deliver the package. I work from home and my wife is a house wife. We are almost always home. The carrier never comes to the door to try to deliver the package. I have to wait a day to pick up my package virtually every time.

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