Lake Otis Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

5855 Lake Otis Pkwy, Anchorage, AK 99507

Contact Numbers

Phone: 907-563-7446
Fax: 907-563-0114
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 7:00am - 6:00pm
Tuesday 7:00am - 6:00pm
Wednesday 7:00am - 6:00pm
Thursday 7:00am - 6:00pm
Friday 7:00am - 6:00pm
Saturday 7:00am - 6:00pm
Sunday 7:00am - 4:00pm

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 2:30pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

3721 B St
1.9 miles away

Russian Jack
801 Northway Dr
2.1 miles away

800 Ingra St
2.2 miles away

1221 Huffman Park Dr
2.5 miles away


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No one at this post office can help me on locating my mail that’s been missing for 2months, it got sent back to sender and then sent out again and now I still don’t have my personal mail an it’s been another month that had past by...the woman that work at lake Otis post office are rude and lazy and just like to dismiss you instead of listening and helping you.... I’m pissed off that no one can give an answer for this bs!! freaking ridiculous!!!!


As the other reviews state this branch is an epic fail.I was relieved when they put in a self service kiosk until recently.the kiosk is open but a human must supply boxes and envelopes to the storage bin for priority mail etc.They are always empty no matter when you go.Many customers rely on after hour services due to scheduling etc. I personally watched several people with items to mail go to this kiosk and realize no products(supplies) were available.They left angry. It is near the holidays stuff those supply areas to the gills.


LAKE OTIS POST OFFICE SUCKS SHITI’ve been trying to contact them for 2 days and no answer and I get call denied! I’ve been trying to locate my packages that’s ere misdelivered but those dipshits won’t answer.


For the last several months Mail delivery in our area has been awful! Mail misdelivered or not delivered and return to the post office on Lake Otis in Anchorage Alaska for the next day delivery. Our neighborhood is beyond frustrated!


They really suck , super unorganized and never answer the phone. I went in a couple mins after and they’re not busy, and witnessed blatantly ignore calls even though they were not doing anything work related. They suck I can see why they don’t get extra funding


answer the phone!!!!!!!


I asked for mail forwarding beginning Dec. 17 th. Confirmation No. 1834590000423240. I have not received my forwarded mail here in Kalispell. MT. Tried to call met Lake Ofis post office in Anchorage, AK. . No one answers. This has been going on for years that no one answers at that post office . I have now been on his for the 800 US post office and still no one answers. This is a terrible way to treat the public. I pay a good amount of taxes and should not be treated like this. Besides, I need my mail! Where is it? It has been 23 days and still no mail! I am very upset. I am 84 years old and deserve better service than this. The post office is very inefficient and workers don't care at all about pleasing the public. If this was a corporate business, the employees all would be fired! Please someone answer this phone or email and find my Christmas mail!


The USPS (especially the Lake Otis PO sucks shit!!). When I called their worthless 1-800 number, I was told by the automated attendant that there would be an approximate 40 to 50 minute wait! I have NEVER had that happen ANYWHERE else I called!! Bunch of worthless, overpaid douche bags!! I am going on 32 minutes of waiting...I bet they never answer my call.


Lake Otis PO is worthless. I've called 7 times and no one will answer the phone. They continue to return my absentee ballot to my PO in the lower 48 but do deliver regular mail at the same address in AK! You're fired!!


Received two pieces of misdelivered mail today. Junk mail addressed to next door neighbor, which I can slip under their. Certified mail notice for someone with same house number, different street. Called 800-number on certified mail notice--gave up after hearing there would be approx 9-minute wait. Looked up and Lake Otis post office local number--three times phone rang several times and hung up on me. No message service. At what point does my civic duty expire? What's the number for the postal inspectors?

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