The Issaquah facility provides an 800# and a local 425 number. The 800# takes a message but has not returned those repeated messages for 9 days now! The local 425 number cycles in an endless loop that takes you back to the operator who "is not available at this time".
The stop mail order request issues a confirmation # that you must use to extend or redirect mail flow. When you use that number you will consistently be told "that number does not exist."
Come on guys....you can be replaced by privatization! FedX & UPS does it better!
We stayed home for 2 days waiting for our carrier to delivery a package that we was being delivered and we had to sign for it.
A notice was put in our mailbox saying that he attempted to deliver it. He did not attempt to deliver it to our door. I am so upset about this!! This has happened before. I just think he was too lazy to walk up to our door, ring the doorbell and get our signature. He delivers so late everyday!!!!!!!
The Issaquah Post Office is THE WORST in the country. Their staff is THE WORST, and the slimy dead fish is rotting from the management down! I ordered a package from Alabama to be delivered to my address of 35+++ years, and the driver decided my address DOESN'T EXIST, so had it sent back to Alabama, where the sender promptly turned me into Paypal for being a fraudster, my account is still under a hold. When I when to the post office, their employees told me there was NO MANAGER ON THE PREMISES. After 2 minutes of my persistence, 2 managers appeared at the window, and CALLED THE POLICE,....Worst customer service, worst post office, my old driver WAS PRETTY GREAT, so they should make him POST MASTER, and FIRE EVERYONE ELSE, start over with new COMPETENT STAFF.
Horribly rude carrier that does the route on Pine Cone Drive. I called in to usps site and described that the carrier was aggressive and said I wanted to be transferred to the supervisor. The person says that she is the supervisor and says she'll communicate my experience with the driver... seemingly not caring what so ever and doesn't say "sorry" once for the carrier's hick mannerism. They aren't sorry about not caring, being aggressive and definitely about finding the remedy to previous two mention. Sooooooo trashy of the supervisor and the agressive carrier. USPS go ahead and replace both because these are luxury communities and you have 2 trashy people representing you. If the supervisor is like that, that's how you ended up with an aggressive carrier.. "telling" them doesn't do anything per my last two conversations, one with the carrier and second with the supervisor. Firing them is best because you do want friendly carriers right? Do you want supervisers that actually problem solve? Or you'd rather keep it the same?
More than once I have had the tracking updated as "left in mailbox" but it was not. They must be marking packages as delivered when they are not yet delivered. Then they show up days later. Note to post office, if it is not delivered, do NOT mark it delivered. It must be a way to game the system to meet quotas or something. Very annoying.
Yesterday (8/28) our next-door neighbor found all of our Saturday's (8/25) mail in a drainage ditch beside her house. We have a "lock-box" style mailbox to prevent anyone other than the mail carrier and ourselves from accessing. Question: why would a USPS employee dump our mail in a ditch? We live on Ridgewood Circle SW. The mail consisted of both personal/confidential and bulk rate piece.
I ordered a package 2 months ago, it was said to have been delivered on the 19th of July, in my mailbox, But it was absolutely not delivered to my mailbox, my apartment, anything. When I went in to ask them about it, they said that it was a guy that doesn't normally do that route, but he would look for the package? Unfortunately he does not know where he delivered it, but there is nothing that they can do, because the website says it was delivered. So I am out 40 dollars with a really sad kid that wont get their present before they leave.
I have been meaning to write to you for some time about the unkept outside grounds of the post office in Issaquah. The City of Issaquah keeps up the parking strip out by Gilman Blvd., but nothing is done on the rest of the property. It looks awful. The fence around the weedy pond area has been wrecked for some time and never fixed. There are weeds everywhere, although basically there are some good plants that should be cared for. Someone, perhaps the post master, sure is NOT doing his job. YOu could take a look at the Ravensdale Post Office for the way a post office should be kept. It is a much smaller post office with quite a large property and they certainly show you up. LEt's make Issaquah proud and do something about this!
Please to kinder to this post office. I think the staff is pleasant, knowledgeable and helpful! Try doing their job... What would we do without our postal service? Think about that, next time you want to complain! Thank you postal workers, I truly appreciate all that you do! Kudos!!!!!
The worst customer service period. Tried to schedule passport renewal and can't schedule appointment. No one returns calls. Have gone in and they tell me I need to make an appointment....vicious circle of bad government!
This is the worst post office I have ever dealt with. I work at a nearby apartment community that has been here since 2002. Mail and packages are frequently lost and mis-delivered for both residents and employees. I had a package sent to the office labeled "Leasing Office" and it was sent back due to an "incorrect address". I filed a complaint and requested re-delivery and today my package again did not arrive. I spoke with the driver and asked why she sent it back for an incorrect address. She said it had no apartment number and that she didn't see that it said Leasing Office. OPEN YOUR EYES. I swear this post office hires the most unintelligent and careless employees I've ever dealt with. The level of ineptitude is almost unreal. Try calling their office directly? No one answers the phone.
I agree the entire staff needs to be fired......UPS or FEDX should be every ones mail carrier dump these idiots
• Replied to eloarie
I agree they a pretty much inept. They are the worst. They drop packages off anywhere they want. Sometimes we'll make the delivery for them.
• Replied to eloarie
Hello. I live in Talus. This is the third consecutive day that I have received mail not addressed to my house. Some days there are multiple pieces for more than one person not at my address in my mailbox. Sometimes I get mail for my neighbor across the street. Other days I receive mail for one of the other people in Talus with a 570 street number-- there are at least 3 of us with that street number in Talus. Furthermore, I frequently do not receive magazines I have subscribed to; I have missed receipt of credit card bills and who knows what else. I have called the Issaquah Post Office to request better service in the past, only to be told that either there's a substitute on my route or that my carrier is new. But the issue is often basic sorting. What can you do and when to fix this problem? I have had 11 addresses in my lifetime with never a problem like this before-- what's going on here in a Talus? I'd like to know both what you plan to do and whom I should contact if the problem continues. I tried to call you multiple times today, but nobody answers the phone. Unbelievably frustrating!
I've been living in Issaquah for almost 2 months now. Eventhough I filled the requested form with the names of me and my husband, I continue to get the previous residents' mail, I have reported this twice and it's still going on. Also, the mailman has delivered wrong packages 3 times!, I just can't trust this service!... where can I report this to somebody that cares about it?
I have never had a problem with the service at this location. Sometimes when it is busy, it would be nice if they could put a third person on the front counter. And to the anonymous person who would rather the Post Office close and would rather do everything through UPS and FedEx. I would suggest she compares prices. UPS and FedEx are too expensive for most mail.
Thirty mins ago at cold rainy dark evening a mailman knocked at our door and delivered package to us. He was driving a silver personal sedan instead of delivery van. He looks really tired but determined to make all the deliveries before Christmas. I feel sorry that I answered my door late, and didn't offer him something hot to drink. I'm really impressed by USPS's dedication to delivery every gift to before the Christmas eve. Wish you guys a nice Holiday!