Charlotte Amalie Post Office

9846 Estate Thomas, St Thomas, VI 00802

Contact Numbers

Phone: 340-774-1950
Fax: 340-774-1991
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 6:00am - 6:30pm
Tuesday 6:00am - 6:30pm
Wednesday 6:00am - 6:30pm
Thursday 6:00am - 6:30pm
Friday 6:00am - 6:30pm
Saturday 6:00am - 6:00pm
Sunday 9:00am - 1:00pm

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 1:00pm
Sunday Closed

Bulk Mail Acceptance Hours

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Havensight
9007 Havensight Shopp Center Ste D
0.0 mile away

Emancipation Gardens
5046 Norre Gade
0.6 mile away

Veterans Annex
6500 Veterans Dr
0.9 mile away

East End
4605 Tutu Park Mall Ste 179
1.1 miles away

Reviews

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No one answers the phone no matter how often you call, worse service always.
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I do Agree.. I sent a package from the US and I am tracking the package.. No One Answers the Phone no Matter When I Call... Lord if I was closer.... I would be walking in with some Choice Words..
• Replied to Dorese

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Sent a priority package to someone, but accidently used the wrong box number. Person at that box apparently took the package rather than turn it in to the post office so that they could route it to the right individual. No one answers the phone. No help at all.
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Why are the theives at USPS in St Thomas allowed to punch holes in my boxes lookin' to steal my S__t ?? Second box in a week with same hole.
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I HAVE USE THE POST / FEDEX TO SEND MY DAUGHTERS BIRTHDAY PRESENT SINCE THE 12TH OF NOVEMBER 2016 TILL NOW IT HAS NOT ARRIVE. AND IT IS IN POSSIBILE TO GET INCONTACT, WHO SHOULD I SUE!!!!!!!!!!!!!!
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I've never gotten someone to answer the phone.. Go ahead call now see if anyone picks up 340-774-1950.. I've lost several packages with tracking mind you.. Customer Service on none existent sad for a post office that is so small. Wonder who is doing the supervision?? The supervisor should be terminated everything is slacking on your watch.
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The staff is extremely rude and customer service is Non existent.
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NEVER ANSWER THE PHONE UGH
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They are a piece of shit is what they are. An investigation for a packet I was suppose to have received three weeks ago came down to "We don't know what happened". Someone or everyone that works there need to get fired.
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The people in this facility do not do their jobs. They never answer the phone. The also will choose not deliver a package or letter if their hands are greasy from fried chicken. If someone dare tinks that a package may have someting valuable in it den dey will take it for demselves.
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My experience is we have not received 5 packeges in the last 3 years   I wonder wehere they went?
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And then the US Postal service whines that they are going out of biz or struggling, etc. Well, when your customer service is virtually non existent at most all of your locations across America...when I walk in and there are five lanes with one over worked person and the line is out the door? Right. We all go to UPS. or independently owned pack and ship... especially during Christmas! The P.O. has been getting away with this for decades. It use to be a respectable place. Not anymore. I don't care if UPS charges 10¢ more on items like stamps... it's worth it. Its way past time to stop supporting extremely poor service. Unacceptable.
• Replied to bill dolan


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