Mcallen Post Office

620 E Pecan Blvd, Mcallen, TX 78501

Contact Numbers

Phone: 956-971-1703
Fax: 956-971-1787
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday 6:00pm
Sunday Closed

Passport Acceptance Hours

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call 956-971-1701.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Downtown McAllen
406 S 12th St
1.1 miles away

301 W Newcombe Ave
1.4 miles away

San Juan
100 W Amy Dr
2.4 miles away

410 S Jackson Rd
3.6 miles away


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Lately I have found a lot of my packages that are supposed to be coming from the post office are not getting to me ...I'm not having them delivered or they are returned. There are people living at this house. I am extremely disappointed with the service… And I will be increasing my security cameras around my front door in order to monitor who comes and goes… I've had to request many refunds on packages that just don't get here… This is a peaceful quiet neighborhood and I will go around to everyone and have them keep an eye on my place as I will keep an eye on theirs as well we don't need this in our neighborhood... by the way I would greatly appreciate it if you took this serious. Your service has declined in the last couple of years… I'm sorry to say…


I had this exact same issue with the client I tried sending a package to a couple weeks ago. Packages just aren't making it to their house and they say this happens quite often. I have been calling multiple extensions at their location over and over to discuss retrieving the package, but the carrier supervisor Jose never picks up his phone nor does he follow up with me on matters he's promised to look in to. Very unprofessional.
• Replied to DeirdreLee


No phone answer.


Please pick up the phone!


No wonder USPS is a failed business...30% of envelope size mail is delivered late by several days,or in one of my neighbor's box or does not matter that I posted a 4 inch letter of my apartment on my door AND on the mailbox's door...the USPS route delivery person is too blind or failed to pay attention...he/she is sooo lazy...does not even get out of the truck to attempt delivery of a small package...he/she just leaves a "missed delivery" note in my surveillance cameras /security system recorded the activity (or, better said: lack of it...)
ALL calls to 956-971-1703 -main USPS location on Pecan are NEVER answered...NEVER !!!
USPS Customer Service is an offensive joke on us...There is no "USPS Customer Service"... When I called 1-800-ASK-USPS® (1-800-275-8777), the "interactive" answering service does NOT give the caller the option to contact ANY USPS Customer Service...When I tried submitting my inquiry via email on USPS website gave me the answer "technical difficulties...try submitting again at a later time"... I have been trying for 3 consecutive days this week!!!
Don't think this is the first time I have encountered these problems...USPS has always been a non-reliable business and -whenever possible-I agreed to pay more to UPS and FedEx just to avoid USPS ..but..sometimes I do not have have other choices but using USPS...and each time USPS dissapointed me !


I am trying to reach the McAllen usps and no answer. left a message. hope that works. I never received my pkg. even though it says delivered and it has been a week.
• Replied to Cristian Cristianson


I am so frustrated with you phone, nobody answers it, you should improve that part of your services.


You never pick up the phone... is the worst phone service.


They never pick up the phone. I am not getting 90% of my mail. I never new this, but your life can be turned upside down if you don't receive your mail. For example, late bills equals late charges and discontinued services. This service location has a bunch of idiots running it.


picj up the dang line man!!!


Pick up the phone!!!

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