I don't know who the incompetent carrier(s) are in Cover Bridge but they need to be fired. When we first moved here, 4 years ago, our mail would constantly get mixed up with the street behind us. We would get notifications that our packages have been delivered but would not be in our mailbox. This has been an ongoing issue since we moved here. Just the other day, I got a text the other day that my package was delivered but there was nothing in my mailbox or dropped off on my porch. I flagged down the carrier on cover bridge street and she said that she would check to see if it was misplaced. She did text me later on that day advising that she would let her supervisor know. I get an text this morning saying that the carrier said that they delivered it to my mailbox; therefore, I would have to fill out a claims form....REALLY??? If you delivered my package then why in the &%^# has is it not in my mailbox. I'm so over the USPS! My advice, please trim the waist and get rid of your carriers and hire some new employees that are "detail oriented." BTW, I called this location (512)-892-2794 and it just rings, rings, and rings!
I have been to all the post offices in Austin and hands down EVERYONE who works there is frigging amazing. All of them go above and beyond for their customers AND with a joke, smile and unfailing niceness. I actually could do all of my shipping online but frankly these peeps make it worth standing in line to get a human hit of niceness.
called for passport renewal
for hours no body picked up
when some one did
he put me on hold and never came back
there are people out there that would actually work
they should be given a chance to replace these lazy
After many, many rings they finally picked up the phone. The guy did tell me what I needed to do about my stuck key, but he was a little bit rushed sounding. We'll see how it goes when I take the lock in there.
Mail is never out anywhere near to the posted time. My company has a PO Box and I can only come every 2-3 days as our mail does not get into the box for days. Example the post mark on envelopes is a week or more past when it finally gets into our box and this is just mail within Austin!. I have had large envelopes taking 2-3 weeks! All you hear is chatter and party planning from employees behind the boxes. There is a line at the side door every day for those that need to pick mail up...Absolutely terrible now for many years!
The Oak Hill Post Office employees park in the front row of their parking lot next to the building, preventing those carrying packages and the elderly from having a convenient parking space. One car with a vanity license plate (avoiding being personal) is parked in front of the far door every day. Very frustrating, especially since the postmaster was notified and chose not to stop them. Customer service should be their priority, especially since they continue to lose money and raise prices.
The US post office pulled out mail boxes out of Circle C earlier than they were supposed to. We went to the post office on Monday morning and waited for them to locate our mail. Turns out after waiting for 20 minutes we were given two envelopes and told to come back at noon once they have sorted the mail. This post office has very poor service. Unfortunately there isn't anything we can do about it. Just be prepared to wait in long lines and be patient!
I have already filed a complaint with the Postmaster against the carrier who delivers to the Legend Oaks II neighborhood at the Oakhill,Tx office. The Postmaster assured me he would have a talk with him after he tossed my packages on my front porch and was rude to me. Unnecessarily so I may add twice now.
Apparently, the discussion with him has not worked.
I have fragile packages delivered to me. I have had 2 packages delivered with completely destroyed items within 2 weeks. All are marked fragile and all have been well packed.
These are collectible items and of a great cost to me.
He was balancing 3 large packages today.
I met him at the door because I was excited to get my packages.
I stated I hope none of these are broken. The last 2 were broken.
He ripped off his ear buds and stated, "what"
Like he was going to hit me. I repeated myself both times were matter of fact by the way. He stated from now on you can pick your packages up at the Post Office yourself. He does not have to take my harassment. Harrassment, really? I told him I had already filed a complaint against him. This man is out of control.
All I want is my packages delivered without them being destroyed.
Save the attitude and do your job! Is the Post Office so desperate
For people they would retain someone like this. He has not business having contact with the public. This man has no manners whatsoever. I could deal with it if I got my packages in one piece. Talk about going Postal!!!!!
I've lived in my home for 20 years. Now I have the worst most inconsiderate post office women deliverer. She knows I'm handicapped. I've asked her not to put boxes in my box because they get stuck and I have to ask for help to retreive my mail. Today took the cake. As I'm riding out on my scooter to get mail 2 teenage boys run off with a package she left on top of my box. That package had my twin grandson's special ordered embroidered shirts for their 6th bday tomorrow. Now I'm empty handed for their party. I'm so mad. She should be fired. Lawson. 3708 green emerald terrace 78738-7524
This place is a joke. I haven't received the last 2 packages I ordered. The first has been on the road for A MONTH on its way back to the sender. Absolutely no one at USPS has a clue where the package is. The problem was an "addressee unknown" issue bc I didn't write my name on a slip of paper in my mailbox (it was blank). Apparently USPS thinks it's alright to deliver tome upon tome of un-addressed grocery store coupons and random ads addressed to "Resident" but when the package name doesn't coincide with the name in your mailbox, your mail wastes away in USPS limbo indefinitely. (Yes, I've filed claims, called multiple times, am put on hold for 30-ish minutes, and then have some guy give me a "zen" talk about how life just happens like this sometimes and no one can do anything about it). The second package says "delivered" in the tracking data and I never received anything.
The postal carrier on Latigo Pass just passed us up for no reasonon 9/3/14. He raced thru the cul de sac without stopping and without any obstructions. We always get mail on Wednesdays and I want to know why he didn't stop.J.email@example.com