Oak Hill Post Office

6104 Old Fredericksburg Rd, Austin, TX 78749

Contact Numbers

Phone: 512-892-2794
Fax: 512-892-4783
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

Passport Acceptance Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Not avilable at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call.
*This Post Office does not take passport photos.

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Mockingbird
7310 Manchaca Rd
2.3 miles away

Westlake
3201 Bee Caves Rd Ste 120
2.6 miles away

South Congress
3903 S Congress Ave
3.6 miles away

Manchaca
780 W Fm 1626
3.9 miles away

Reviews

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After many, many rings they finally picked up the phone. The guy did tell me what I needed to do about my stuck key, but he was a little bit rushed sounding. We'll see how it goes when I take the lock in there.
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Put in a request back in February to forward mail to a new address. Mail was coming at first however has stopped and asking why. Asking were can pick-up mail.
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I've called multiple times and no one ever picks up. So very frustrating.
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Mail is never out anywhere near to the posted time. My company has a PO Box and I can only come every 2-3 days as our mail does not get into the box for days. Example the post mark on envelopes is a week or more past when it finally gets into our box and this is just mail within Austin!. I have had large envelopes taking 2-3 weeks! All you hear is chatter and party planning from employees behind the boxes. There is a line at the side door every day for those that need to pick mail up...Absolutely terrible now for many years!
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The Oak Hill Post Office employees park in the front row of their parking lot next to the building, preventing those carrying packages and the elderly from having a convenient parking space. One car with a vanity license plate (avoiding being personal) is parked in front of the far door every day. Very frustrating, especially since the postmaster was notified and chose not to stop them. Customer service should be their priority, especially since they continue to lose money and raise prices.
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The US post office pulled out mail boxes out of Circle C earlier than they were supposed to. We went to the post office on Monday morning and waited for them to locate our mail. Turns out after waiting for 20 minutes we were given two envelopes and told to come back at noon once they have sorted the mail. This post office has very poor service. Unfortunately there isn't anything we can do about it. Just be prepared to wait in long lines and be patient!
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I have already filed a complaint with the Postmaster against the carrier who delivers to the Legend Oaks II neighborhood at the Oakhill,Tx office. The Postmaster assured me he would have a talk with him after he tossed my packages on my front porch and was rude to me. Unnecessarily so I may add twice now. Apparently, the discussion with him has not worked. I have fragile packages delivered to me. I have had 2 packages delivered with completely destroyed items within 2 weeks. All are marked fragile and all have been well packed. These are collectible items and of a great cost to me. He was balancing 3 large packages today. I met him at the door because I was excited to get my packages. I stated I hope none of these are broken. The last 2 were broken. He ripped off his ear buds and stated, "what" Like he was going to hit me. I repeated myself both times were matter of fact by the way. He stated from now on you can pick your packages up at the Post Office yourself. He does not have to take my harassment. Harrassment, really? I told him I had already filed a complaint against him. This man is out of control. All I want is my packages delivered without them being destroyed. Save the attitude and do your job! Is the Post Office so desperate For people they would retain someone like this. He has not business having contact with the public. This man has no manners whatsoever. I could deal with it if I got my packages in one piece. Talk about going Postal!!!!!
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I have been calling almost everyday at different times to make an appt to renew my daughters passport. But nobody picks up the phone. Has this location closed OR the phone number changed?
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I've lived in my home for 20 years. Now I have the worst most inconsiderate post office women deliverer.
She knows I'm handicapped. I've asked her not to put boxes in my box because they get stuck and I have to ask for help to retreive my mail. Today took the cake. As I'm riding out on my scooter to get mail 2 teenage boys run off with a package she left on top of my box. That package had my twin grandson's special ordered embroidered shirts for their 6th bday tomorrow. Now I'm empty handed for their party. I'm so mad. She should be fired.
Lawson. 3708 green emerald terrace 78738-7524
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They never pick up the phone :(
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This place is a joke. I haven't received the last 2 packages I ordered. The first has been on the road for A MONTH on its way back to the sender. Absolutely no one at USPS has a clue where the package is. The problem was an "addressee unknown" issue bc I didn't write my name on a slip of paper in my mailbox (it was blank). Apparently USPS thinks it's alright to deliver tome upon tome of un-addressed grocery store coupons and random ads addressed to "Resident" but when the package name doesn't coincide with the name in your mailbox, your mail wastes away in USPS limbo indefinitely. (Yes, I've filed claims, called multiple times, am put on hold for 30-ish minutes, and then have some guy give me a "zen" talk about how life just happens like this sometimes and no one can do anything about it). The second package says "delivered" in the tracking data and I never received anything.
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The postal carrier on Latigo Pass just passed us up for no reasonon 9/3/14. He raced thru the cul de sac without stopping and without any obstructions. We always get mail on Wednesdays and I want to know why he didn't stop.J.koster@earthlink.net
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