Balcones Post Office

11900 Jollyville Rd, Austin, TX 78759

Contact Numbers

Phone: 512-331-9802
Fax: 512-219-8294
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Mc Neil
14005 McNeil Rd
1.9 miles away

10109 Lake Creek Pkwy
2.0 miles away

1822 W Braker Ln
2.4 miles away

Chimney Corners
3575 Far West Blvd
2.8 miles away


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OMG THEY NEVER FREAKIN' ANSWER THEIR PHONES! EVER! I tried and left the phone ring for over 5 minutes. Tried in morning and later in day. Still never answered the phone. What if it was an emergency??? I mean I know you don't care about my lost package. I put phone on speaker and let it ring until I got disconnected with a busy signal. I am stuck at home and needed to fix a problem with a delivery. In the past had this same issue. Either fix your phone or have someone answer it.


I tried calling twice today around 10-11 AM. I let the phone ring 2 minutes the first time and over 4 minutes the second time. Can you put an automated system or something to where I can leave you information on how to contact me. Thiis concerning the 78759 Branch at 512-331-9802.

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