Pigeon Forge Post Office

3235 Rena St, Pigeon Forge, TN 37863

Contact Numbers

Phone: 865-429-1859
Fax: 865-453-7754
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 4:00pm
Tuesday 4:00pm
Wednesday 4:00pm
Thursday 4:00pm
Friday 4:00pm
Saturday 12:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Street Parking

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

711 Dolly Parton Pkwy
3.1 miles away

1216 E Parkway
4.1 miles away

2849 Winfield Dunn Pkwy
6.8 miles away

118 Town Square Dr
8.4 miles away


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Answer the Phone. I paid for an over night package and they just said the business was closed. IT IS NOT CLOSED! THEY DIDN'T EVEN TRY! $25 down the DRAIN! ANSWER THE PHONE WHEN SOMEONE CALLS!


Bad experience after the another, all I deal with is people who don't answer the phones, and rude workers. My house burned down in the wildfires and I'm trying to find out if my mail is there waiting for me, and other options I could look at. This is the most incompetent Postal service I have ever seen. I've lived in Florida, Georgia and Maryland in several cities, and I have never seen a post office this bad. Time to fire your employees and re-do management.


They don't ever answer the phone. I sent a certified return receipt letter to a Pigeon Forge Citizen from this post office. The Citizen refused to sign for the letter. So it said return to sender, I have a PO BOX at Pigeon Forge TN Post office. I have been waiting since Sept 22 2016 to receive the letter back. So on 10/04/2016 I checked the tracking number and it shows the letter is at the Orlando Florida Post Office waiting for pickup, WTH ? cannot call the pigeon forge tn post office because they won't answer the phone.


i want to talk to someone to file a complaint


Today I went to the post office to ask what size of box, and all I can send, but the guy that works there said that it was not possible when I leaving it to those who stood behind me grinning repeated my last question, and all had a good laugh! I do not have very good English I speak with an accent that does not mean someone can laugh outwork And by the way when I come he laughed with a woman of Mexicans saying that it is difficult to write them funny names! I feel so bad I love this country but sometimes when I see like this guy from post office I have no words((((((((


I had a very stressful, and abusive visit to the Pigeon Forge, Tn Post office today(8/27/15). The young man on the desk, was demeaning, disrespectfull, and condescending to me. I am a disasbled Veteran, and a senior age citizen. The lobby was full of other people at the time. I am also a retired Federal Employee from another Dept, and understand how stressed
one can get at times. This man is not a suitable candidate for the job he has. He seems as if he could be very dangerous, in the right situation.


I will no longer be using the Pigeon Forge location post office. I will not be treated the way the front desk woman treated me today. If you don't like your job working with the public then find another job. Every time I go in to drop off my packages I witness someone getting treated poorly. Terrible place to go. A quick trip to the post office usually takes about 20 minutes because only one worker is at the front desk. I am sad to have to use another location as I live right NEXT to Rena St, but I'd rather go farther for a better visit to the post office. Beware!!


The Pigeon Forge Post office is just a dreadful place to go. My anxiety goes through the roof when I have to go there. I work for a local business and do to convenience, I must frequent this Post Office atleast once a week. The staff is very unfriendly and not at all helpful ever! Am I the only one who feels this way? I know if they are rude to me, they must be to others. Anyways something needs to be done about that female employee at the front counter. RUDE< RUDE< RUDE!


You are NOT alone....<sigh>
• Replied to Aisha Vega

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