Chatt Main Office Window Post Office

6050 Shallowford Rd, Chattanooga, TN 37421

Contact Numbers

Phone: 423-499-8294
Fax: 423-499-8253
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 7:00pm
Tuesday 7:00pm
Wednesday 7:00pm
Thursday 7:00pm
Friday 7:00pm
Saturday 5:00pm
Sunday Closed

Passport Acceptance Hours

Monday 8:00am - 5:00pm
Tuesday 8:00am - 5:00pm
Wednesday 8:00am - 5:00pm
Thursday 8:00am - 5:00pm
Friday 9:00am - 6:00pm
Saturday 8:00am - 1:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call 423-499-8363.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Murray Lake Hills
4420 Oakwood Dr
1.4 miles away

7610 E Brainerd Rd
2.0 miles away

711 Eastgate Loop
2.1 miles away

East Ridge
1510 Maxwell Rd
3.1 miles away


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Our mail used to arrive between 10:00 AM & noon. Then for years it was between noon & 2:00 PM. We have a new carrier & we don't get our mail until after 4:00 PM. Several times the mail has been left after we have closed. Several years ago, our outgoing mail (which had checks to our vendors) was stolen out of our mailbox and our bank account was compromised for thousands of dollars. Yesterday, December 11, 2017 the mail carrier had not run until after 5:20 pm, so we had to take the outgoing mail out of the box and hand deliver to the Shallowford Post office. This morning, there was mail in the box with checks from our customers in the mail box all night. We have never had this issue before during the holiday season. Can we not get our mail before 5:00 PM? Perhaps this route needs to be split up among two carriers so the mail will be delivered in a timely manner.


My package was jammed my mail box so hard I about broke my finger nails trying to get it out. This has happened before. I don't get a lot of big packages, but when I do I expect some courtesy in handling them.


Steve Walton and Henry Oxenhide were extremely rude, condescending, and unhelpful in the business mail unit. I spend thousands of dollars with the USPS each and every month in first class mail. When we needed help figuring out bulk mail, they acted as if we were a remarkable imposition instead of a valued customer. They treated my administrative assistant very, very poorly. They have no business working directly with consumers and should be placed in operations where the only people they deal with are other postal employees. These two would not make it a minute in a real job where poor customer service has consequences. Additionally, I called the postmaster, Fred Peterson, and never heard back from his office - although his assistant was very nice, polite, and a model for what other postal employees might emulate.


I have a complaint. No one answers the phone at Shallowford Rd. Chattanooga and the 800 number is a waste of time! What kind of service is this? How is somebody suppose to complain on the phone, is the PO interested?


Put mail in box (flag up) on 1/26 AM - picked up on 1/30 - 5 DAYS! We have found mail in the street, in the mud, we've had persons bring us mail that they find in their mail box and in their driveway. Never delivers to correct box -- two boxes Suite 102 and Suite 108. And the USPS DOES NOT CARE. We have kept pictures to document and we have reported this more than once. SW District Office and Store 8150 East Brainerd Road, Suite 102 and Suite 108 Chattanooga, TN 37412

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