I am very disappointed with the rate of service with our mail carrier. We typically have 2 ladies that switch off as our carrier. One carrier rushes atvthe boxes and delivers mail into the wrong mailboxes and often doubles back to redeliver items she forgot the first time. The other carrier is better with mail but rough with packages. With this particular carrier, I have caught her on outdoor security camera twice now (1st time March 2017 and Today, June 2017) tossing a package down, hitting the door bell and walking off quickly as not to have to interact with the customer. Thankfully neither of these packages have been of a fragile nature because had they been, they surely would have ben damaged by her careless attitude. Do better carriers!
We have had the same mail carrier, Kathy for many years and she is great. We now have a new carrier lady that delivers on Mondays. She is nice but she loses mail or mis-delivers it and packages.
I have had to chase down a package and we have been missing mail. I have lost a paycheck and my client does not error in sending my my checks. Recently a check was sent in mid march and still has not been received. I confirmed my client sent the check to my correct home address 2 Fridays ago but still not recieved which is harming my income. I feel disorganization is an issue with the new carrier. Can she get better training, or can we get a different carrier distributing to our area.
I work from home and have products delivered for my business as well as payments and this has become a recent development in the past few months when for the past many years it was never an issue. Also I have seen the new carrier gal outside of her vehicle on her phone arguing so she must be distracted when she works.
Please write back to me and advise. Thanks.
Today I had an unpleasant phone experience with Connie at the Oakbrook post office. She was rude, spoke over me, and had a foul attitude. Connie should not be allowed to do phone calls with the public. She refused to assist me which has resulted in me not knowing where my child's Christmas gift is two days before Christmas. The company from which I purchased the gift apologized and refunded me. Perhaps I should wrap up the cash in a post office box and put it under the tree.